Credit Analyst

  • SoFi
  • Cottonwood Heights, UT, USA
  • Sep 24, 2018
Full time Sales

Job Description



About the Role

SoFi is hiring an experienced credit analyst to join our operations department. The successful candidate will be responsible for various judgmental lending functions including: application processing for consumer loan products, decisions on qualifying loan/commitment amounts, loan structuring, high risk account management functions, and interacting with Members via the phone as it relates to credit underwriting decisions and adverse action. They will make judgmental lending decisions to approve applications and credit line modification requests while identifying and minimizing potential credit and fraud losses. The role requires the candidate to provide quality service to all customers both internal and external via inbound and outbound phone calls, email and chat.

We are looking for a creative and dedicated individual who will fit our innovative, transparent, collaborative culture. Our ideal candidate is structured, but flexible, and applies credit policy in a uniform manner to yield consistent results. If you enjoy working with other professionals who believe in creating innovative solutions to problems, we encourage you to apply.

By joining SoFi, you're joining a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge this new generation has through a new approach to lending. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products. As the company has grown, we’ve been able to help more people with these tools.

SoFi is a new kind of finance company taking a radical approach to lending, wealth management and insurance. From unprecedented products and tools to faster service and open conversations, we’re all about helping our members get ahead and find success. Whether they’re looking to buy a home, save money on student loans, ascend in their careers, or invest in the future, the SoFi community works to empower our members to accomplish the goals they set and achieve financial greatness as a result. Having raised nearly $2 billion in funding since 2011 and boasting over 500,000 members and 1,500 employees, SoFi’s future is bright.


  • Responsible for judgmentally decisioning new consumer loan applications and credit line modifications requests using SoFi’s lending philosophy and applying our credit policy
  • Assess credit/fraud risk on each application
  • Analyze, process and review consumer credit applications to determine creditworthiness
  • Render credit decisions based on various financial metrics and scores like FICO, debt-to-income ratios, credit reports, employment, ability to pay, income, payment to income ratios and capacity of applicant(s)
  • Make outbound calls as necessary to develop credit and risk profile, ascertain additional information and to facilitate final disposition of applications
  • Process inbound calls from Members and/or other SoFi associates
  • Consistently meet performance standards set by the department
  • Contribute ideas and recommendations for process improvements to the department or SoFi.
  • Identify trends/issues on a daily basis and bring to the attention of the management staff
  • Participate in side by sides with newly hired colleagues


  • Formal credit training and education with;
  • 3-5+ years of credit underwriting experience within consumer loan products

Preferred Qualifications/Skills

  • College level education
  • Prior judgmental lending experience in unsecured consumer products
  • Knowledge of MS Office applications
  • Excellent oral communication skills (grammar, positive tone, active listening, etiquette, empathy, confidence)
  • Excellent written skills (spelling, logical thought processes and sentence construction, appropriate word choice)
  • Extremely customer-focused; positive, professional attitude
  • Intelligent, self-motivated, quick learner and detail oriented
  • Strong PC skills
  • Very good organization and work prioritization skills
  • Ability to work independently as well as collaboratively


  • Lunch on Sofi daily, a fully stocked kitchen, and subsidized gym membership.
  • Competitive salary packages and bonuses.
  • A flexible vacation policy allows you to truly relax and reboot. 
  • Comprehensive health, vision, dental, and life insurance as well as disability benefits.
  • 100% of health, vision, and dental premiums paid by SoFi for employees and their dependents. 
  • 401(k) and education on retirement planning. 
  • Tuition reimbursement on approved programs, up to $5,250 a year.