Project Manager

  • APrivacy
  • Hong Kong
  • Jan 14, 2019
Full time Product Manager

Job Description

Come join the Digital Security Revolution!
At APrivacy, we provide a seamless digital security that delivers multi-channel customer experiences. We are thus looking for the best talents that seek to upgrade digital security in every possible way. Join the journey of an award-winning FinTech start-up that has already begun to change the Financial Services industry on two continents.
We are looking for a Highly Collaborative Project Manager.

Overview of Your Contribution

We are looking for a Project Manager (PM) that will manage project implementation activities following a customer sale. The PM will be working in a highly collaborative environment managing customer engagements in Asia and be responsible for delivering APrivacy’s solutions on a wide variety of platforms and devices. You will be responsible for project management from initiation, planning, execution, controlling and ensuring customer implementations are completed on-time and within budget, thereby realizing the company’s sales and profitability targets while meeting customer expectations for a successful implementation. You will be responsible for supporting the productivity and profitability goals of the sales team. You will collaborate with sales, pre-sales support, the development team and technical support resources of the company to ensure implemented projects accurately address customer needs, and are appropriately supported by key customer personnel.

What we’re looking for

• College/university degree from an accredited institution in a related discipline
• PMP or relevant certification required
• Seasoned project management professional with a minimum five years of sales/implementation experience in a business-to-business, large/strategic customer segment
• A record of achievement and technical solution expertise in a comparable post-sales/implementation role
• Well versed in modern project management methodologies and software development processes, PMP or relevant certification is required
• Ability to work in an entrepreneurial environment within a team and individually
• Must have excellent communication and client management skills in order to maintain positive client relations
• Must be a self-starter, who is able to work in a fast-paced dynamic environment
• Must possess initiative to produce implementation process improvements both internally and with clients
• Experience in Financial Services working in Compliance, Risk or Governance areas
• Fluency in written and spoken English
• Proficient user Microsoft Suite of products (Excel, Word, PowerPoint, Outlook, etc.)

What we’d like you to do

• Manages the implementation of projects and customers closed by the sales team, prioritizing effort based on maximizing total impact on team productivity and profit, and customer satisfaction, or as directed by the Director of Sale
• Proactively assesses solution specifications in light of changing customer requirements, and recommends solution changes that optimize value for both the customer and the company
• Continually gauges customer satisfaction among key customer project stakeholders
• Develops success metrics, including ROI, adoption, and business-process impacts, and presents these to customer project stakeholders in a compelling fashion
• Coordinates closely with sales, pre-sales support, the development team and technical support resources by communicating project status and success metrics
• Opportunistically pursues additional business development opportunities within customer firms and collaborates with sales to ensure these opportunities are effectively covered and advanced
• Monitors customer support for technical solutions implemented, and alerts the sales and account teams to potential customer satisfaction threats or competitor activity
• Responsible for managing multiple client projects at one time and participating in internal projects as needed
• This role is responsible for scope management, change management, estimating impacts of scope change (timeline and cost) as well as managing project resources

Our Company Spirit and Work Advantages

• A unified and trusted team that creates a dynamic environment (social events)
• A unique, highly innovative, top quality and exciting technology to shape
• Creative atmosphere that pushes you to outperform (with fun)
• An opportunity to deal with current and essential topics (cyber security, digital experience) without forgetting the excitation of the challenge and the impact it can make (transforming an entire industry)
If you are thrilled by this description, apply now by clicking on the below button or send your resume and motivations to [email protected]