89 jobs found

Job description The Bitfury Group develops and delivers both the software and the hardware solutions necessary for businesses, governments, organisations and individuals to securely move an asset across the Blockchain. The expertise of The Bitfury Group ensures successful, easy, fast, secure and cost-effective connectivity to the Blockchain Responsibilities Perform full-cycle recruiting for open positions: sourcing candidates (passive & active job seekers), reviewing resumes, screening candidates through phone interviews, coordinating in-person interviews, post-interview follow-up, and reference checking Present job offers to qualified candidates, discuss compensation requirements, and negotiate terms Regularly manage candidate database and maintain communication with candidates Maintain a pool of qualified candidates for future hiring needs, as well as making recommendations to management to help fulfill their needs Schedule interviews...

Description   About the Role The Relationship Management Consultant plays a vital role in building the relationship with our applicant and borrower base. SoFi’s Frontline Team fields inbound customer inquiries and processes loan applications.  In this role, you will act to resolve member dissatisfaction; make outbound contact to members who contact SoFi; provide Operations support to the SoFi Business Development team; and act as a rapid response unit for special projects as assigned. Additionally, when available and as needed, the Customer Service Representative will support other Customer Service Representative teams as well as Reviewer teams. By joining SoFi, you're joining a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be the center of our members’ financial lives. We created student loan refinancing, addressing the biggest...

We're looking for detail-oriented, empathetic problem solvers to join our remote Customer Operations (COps) team. At Monzo, we’re building a new kind of bank. One that lives in your smartphone and helps you take control of your money. We're on a mission to make money work for everyone and to do this we need to grow our amazing customer support team to make sure every customer gets access to 24/7 customer support through our app and on the phone.  🚀 COps are the heart of Monzo  ❤️ You'll be the first point of contact for any of our users who have questions, problems, feedback and compliments! COps are the face of Monzo, and the main way our customers communicate with us. We want to delight our customers in any way possible. It can be something small like wishing someone a happy birthday. Or something bigger, like cycling a new bank card over to someone who needs it urgently. What will you be doing day-to-day?  💬 Providing the best customer...

Internally known as Squad Captain Manager. We’re looking for an experienced Senior Customer Support Manager who has developed, supported and inspired leaders. You will be an empathetic, strategic leader to support our distributed Squad Captains and Customer Operations (COps) team. Our  customer operations  team is at the heart of Monzo Every person in this team cares about our customers’ problems and is empowered to solve them quickly and with minimal fuss. We work in small squads of 8-10 people, which are split between communication channels and time periods. Some squads specialise in social media responses, helping customers over the phone or responding via in-app chat. As Squad Captain Manager, you’ll provide support and leadership Each Squad Captain supports and coordinates the work of their team members. You’ll directly manage and support our distributed Squad Captains so they can meet their personal and professional development...

We're looking for detail-oriented, empathetic problem solvers to join our Customer Operations (COps) team working Friday night, Saturday night and Sunday night team based remotely. At Monzo, we’re building a new kind of bank. One that lives in your smartphone and helps you take control of your money. We're on a mission to make money work for everyone and to do this we need to grow our amazing customer support team to make sure every customer gets access to 24/7 customer support through our app and on the phone.  🚀 COps are the heart of Monzo  ❤️ You'll be the first point of contact for any of our users who have questions, problems, feedback and compliments! COps are the face of Monzo, and the main way our customers communicate with us. We want to delight our customers in any way possible. It can be something small like wishing someone a happy birthday. Or something bigger, like cycling a new bank card over to someone who needs it urgently. What will...

Job description The Bitfury Group develops and delivers both the software and the hardware solutions necessary for businesses, governments, organisations and individuals to securely move an asset across the Blockchain. The expertise of The Bitfury Group ensures successful, easy, fast, secure and cost-effective connectivity to the Blockchain We're now looking for the talented IT Recruiter to join our team. Responsibilities Perform full-cycle recruiting for open positions: sourcing candidates (passive & active job seekers), reviewing resumes, screening candidates through phone interviews, coordinating in-person interviews, post-interview follow-up, and reference checking Present job offers to qualified candidates, discuss compensation requirements, and negotiate terms Regularly manage candidate database and maintain communication with candidates Maintain a pool of qualified candidates for future hiring needs, as well as making recommendations to...

We're looking for detail-oriented, empathetic problem solvers to join our Customer Operations (COps) team working 2 days (16 hours per week) on weekends in our Cardiff office (check out what our team say about working in Cardiff  here ) and being remotely based.  At Monzo, we’re building a new kind of bank. One that lives in your smartphone and helps you take control of your money. We're on a mission to make money work for everyone and to do this we need to grow our amazing customer support team to make sure every customer gets access to 24/7 customer support through our app and on the phone.  🚀 COps are the heart of Monzo  ❤️ You'll be the first point of contact for any of our users who have questions, problems, feedback and compliments! COps are the face of Monzo, and the main way our customers communicate with us. We want to delight our customers in any way possible. It can be something small like wishing someone a happy birthday. Or...

Job description The Bitfury Group develops and delivers both the software and the hardware solutions necessary for businesses, governments, organisations and individuals to securely move an asset across the Blockchain. The expertise of The Bitfury Group ensures successful, easy, fast, secure and cost-effective connectivity to the Blockchain. We're now looking for the talented Business Recruiter to join our team. Responsibilities Perform full-cycle recruiting for open positions: sourcing candidates (passive & active job seekers), reviewing resumes, screening candidates through phone interviews, coordinating in-person interviews, post-interview follow-up, and reference checking; Present job offers to qualified candidates, discuss compensation requirements, and negotiate terms; Regularly manage candidate database and maintain communication with candidates; Maintain a pool of qualified candidates for future hiring needs, as well as making...

Credit Karma is looking for a resourceful and self-driven Associate HRBP to help us build a world class team as we continue to scale. Our HRBPs are true business partners embedded and integrated into the functional teams they support; partnering with client managers to support their people needs and deliver results. The ideal candidate will contribute both at hands-on and strategic levels to cultivate an amazing and innovative Credit Karma culture as it scales in a hyper growth environment. What The Job Entails: Act as the key Human Resource point of contact, trusted advisor, and business partner to a highly engaged, supported workforce for a dedicated client group Advise managers on people related strategy and decisions as aligned with business goals (including organizational design and planning) Maintain ongoing rhythm of performance management programs working with clients throughout goal setting, individual development, talent reviews, and performance reviews...

Credit Karma is a great place to grow your career in talent acquisition. We are experiencing tremendous growth and have an awesome culture - you can tell our employees are happy when you walk in the door. Our talent organization is innovative, collaborative, and a trusted adviser to the business. This role will be sourcing passive candidates for mission critical roles that will make a major impact on our teams and our organization as a whole. This role is a great way to grow your career and have the opportunity to move into other roles on the Talent Acquisition team. What the Job Entails Review inbound applications to determine qualified candidates Source quality passive candidates for mission critical positions Schedule phone interviews with recruiting team Attend Meetups and Recruiting Events to source passive candidates Attend job fairs to source non passive candidates Host internal events to drive referral program Our Ideal Candidate 1-2...

Credit Karma's mission is to make financial progress possible for everyone. We help over 80 million people improve and maintain their financial health. We are growing our product beyond credit scores into tax, credit cards, mortgages, loans, and insurance. We are well-positioned to become the main touchpoint for consumer finance, but there is so much work left to do! We're a fast-growing startup and embrace a culture where Karmanauts are encouraged to invent, innovate and scale products and technology. Join the Talent Operations team; we are partners who work collaboratively to empower Karmanauts to unlock each other’s greatest potential! Interns joining will have the opportunity to work with cross functional teams in information technology, workplace services, compliance, finance, legal, recruiting and human resources. You will work side by side with our HR Associate to broaden the Karmanaut experience.   Help Talent Experience build and streamline onboarding...

As a Senior Premier Support Engineer, you will be working directly with our customers to audit, document, troubleshoot, customize, and advise on their Natural Language Processing (NLP), machine learning solution. You will be responsible to mentor the Premier Support Engineers and work with Core Support Engineers to receive tickets submitted through our JIRA Service Desk system and follow-up with the customer. The Senior Premier Support Engineer will be responsible for meeting team SLAs and handling customer escalations.  Using a positive attitude and great communication skills you will be driving our relationship with our customers, providing them consultancy services and advising them on best practices. This role should have experience of Big Data technology (e.g. Hadoop, ElasticSearch, etc.) and be competent in UNIX, scripting and databases. Specific duties include but not limited to: Work with multiple customers understanding their unique customizations...

Zafin is an award-winning provider of relationship banking software solutions to the financial services industry. Zafin is transforming the way banks manage products, pricing and billing across the entire client relationship. Zafin is privately owned and operates out of multiple global locations including North America, Europe, Middle East and Asia Pacific.   Visit us at www.zafin.com. What is the Opportunity: Organized, self-starter to support  HR  Operations & Employee Services  for global locations, who can fit into a collaborative, results-oriented environment. This is a hands-on role that provides full cycle HR Operations Support across the organization with a substantial focus on managing end-to-end  HRIS.   Job Responsibilities: 1. Employee Lifecycle Management Global HR operations support for end-to-end employee life-cycle including  On-boarding, Appraisals, HRIS maintenance, Resource movement,  Relocation,  Off-boarding etc.  Provide...

Method is looking for an energetic Customer Success rep with experience setting up and training customers on software systems, preferably CRM. The Customer Success rep we are looking for is empathetic to customers, tech savvy, and a patient communicator. Your job is to ensure our customers are successful in achieving their desired outcome with Method through the best experience possible.   Product and company Method creates web applications for small and medium sized businesses (SMBs).  Our flagship product is Method:CRM, a web application made specifically for small businesses using QuickBooks accounting software.  What sets Method apart is our ability to create customized solutions for individual SMBs.  This is all facilitated by our patented accounting synchronization engine. We are already a successful startup with a substantial base of paying customers.  We are looking for the right individuals to help skyrocket our growth.   Responsibilities We are looking...

We here at Nymi are a team of thinkers and innovators aimed at shaping the world of technology through biometrics, authentication technology and our concept of persistent identity. Our current brainchild is the Nymi Band. The Nymi Band is the first wearable authentication technology that allows you to take control of your identity through cardiac rhythm identification. Move past passwords and pins towards a smart system that grants you access to your computer or mobile device just for being you. Nymi is looking for a talented Human Resources and Recruitment Manager to join our team. This individual must be highly organized, responsible, and detail-oriented. In this job, you will undertake a variety of human resources activities, while working in a dynamic start-up team oriented environment. Key Responsibilities Lead and manage the entire recruitment process across all roles with an emphasis on technical professionals (e.g. software developers) Scheduling and assisting...

DESCRIPTION Who We Are Looking For: Named as one of Deloitte’s Fast 50 2015 Companies to Watch, we are growing fast. We are looking for a Technical Recruiter to join our team. Reporting into VP Finance and working closely with the rest of the organization, you are someone who loves creating and building meaningful relationships.   What You Will Do: Full cycle sourcing and recruitment in both technical and non-technical areas across product development discipline including but not limited to: Product Managers, Data Scientists, and Data Analysts Create great candidate experience from initial engagement to interview coordination to offer Develop and foster strong relationships with hiring managers and interviewers to understand hiring requirements and gaps Build a balance between active hiring and pipelining across the Product discipline Improve upon internal processes, create and/or update job descriptions, and advise on recruitment best practices Work with...

Do you have a passion for the restaurant industry? Are you a restaurant professional looking for a little more work-life balance?  If this sounds like you, you’ve come to the right place! TouchBistro is looking for a Menu Specialist to join our outstanding Customer Success team. We pride ourselves on a team built out of restaurant professionals, who work towards the success of restaurants all over the world!   Our Menu Specialists are responsible for kickstarting the onboarding process for customers in over 100 different countries! The successful candidate will have restaurant experience, excellent communication (verbal and written) skills, ability to work under pressure, and a process driven approach to ensuring an easy, smooth, friendly & efficient onboarding process for our customers. The ability to engage clients in a positive and professional way through the Menu process is your key to success. You strive to understand each client’s business and will provide direction...

Do you have a passion for the restaurant industry and technology? Are you the unofficial Tech Support for your family and friends? Are you looking for a friendly and collaborative team environment where your problem solving skills are challenged on a daily basis? Sick of the 9 to 5 life or looking for flexible full time hours? TouchBistro is looking for a Tech Support Agent to join our growing team to support our customers when they need it most. We pride ourselves on a team built out of restaurant professionals and tech-savvy individuals, who work towards the success of restaurants all over the world! The Technical Support Agent is one of the first line of support for any venues using the TouchBistro point-of-sale (POS) solution. A successful candidate will have excellent communication (verbal and written) skills, ability to work under pressure, and a process driven approach to troubleshooting.   YOUR DAY-to-DAY Provide  24/7 product support via phone and email...

TouchBistro is looking for an awesome Product Installation Technician to join our New York team!  The successful candidate will be responsible for conducting onsite installs and configuration for our New York City customers.  A strong background in tech, installation, and networking is a must, along with the ability to work in time sensitive situations and have a process driven approach to troubleshooting hardware and networks.  Being a self proclaimed foodie, or having a passion for the restaurant industry is a plus as you will be onsite in restaurants all over the city!   YOUR DAY-to-DAY Perform  onsite installation & configuration of TouchBistro hardware, including: tablets, servers, payment terminals, printers, and other POS related devices Configure & Deploy  networks and routers within each venue Configure  Mac OSX Evaluate  & provide installation recommendations Provide  proactive onsite support for customers Coordinate  with other Field...

Do you have a passion for the restaurant industry and technology? Are you the unofficial Tech Support for your family and friends? Are you looking for a friendly and collaborative team environment where your problem solving skills are challenged on a daily basis? TouchBistro is looking for a Tech Support Agent to join our growing team to support our customers when they need it most. We pride ourselves on a team built out of restaurant professionals and tech-savvy individuals, who work towards the success of restaurants all over the world! The Technical Support Agent is one of the first line of support for any venues using the TouchBistro point-of-sale (POS) solution. A successful candidate will have excellent communication (verbal and written) skills, ability to work under pressure, and a process driven approach to troubleshooting.    YOUR DAY-to-DAY Provide  product support via phone and email Respond  to customer support requests in a timely manner Troubleshoot...