Description
In this role, you will be directly responsible for crafting the look and feel of our digital products across consumer touchpoints. You can take the lead and are highly collaborative. You are a self-motivated, detail-oriented craftsman, able to work efficiently and effectively with other designers, developers, and product managers. You can perform and improvise, you like to push the boundaries under tight timelines and changing environments. You can concept, prototype, design, and present solutions that solve user and business problems, to deliver measurable outcomes. Responsibilities Conceptualize, design and define cross platform user experiences. Define a comprehensive visual system that embodies our brand Refine the visual system in fresh, interesting and inspiring ways as we scale and evolve. Prototype as needed to demonstrate interactions to better communicate expectations with stakeholders and technology partners. Collaborate with product, business, and technology partners to define SoFi’s experience. Simplify, and systematize interactions and experiences. Constantly iterate and improve to deliver best-in-class visual solutions. Qualifications and Education A background in a Visual Communication Design, Graphic Design, Interaction Design, a design-related program, or 4+ years of design experience. Expert level knowledge of Adobe Creative Suite, Sketch, Abstract, InVision and other prototyping tools. Ability to collaborate with designers, product managers, and tech leads. Ability to communicate design rationale with the internal team and stakeholders. Drive the design process during all phases of the project. Deep knowledge of the visual design process, with the desire to continually improve at every stage of design and development. Previous experience in shipping actual product (Dribbble is nice but we love to see real shipped products). Experience working with Sketch symbols and design systems. Bachelors degree required Benefits Lunch, a fully stocked kitchen, and subsidized gym membership. Competitive salary packages and bonuses. A flexible vacation policy allows you to truly relax and reboot. Comprehensive health, vision, dental, and life insurance as well as disability benefits. 100% of health, vision, and dental premiums paid by SoFi for employees and their dependents. 401(k) and education on retirement planning. Tuition reimbursement on approved programs, up to $5,250 a year. Monthly contribution to help you pay off your student loans.
Sep 25, 2018
Full time
Description
In this role, you will be directly responsible for crafting the look and feel of our digital products across consumer touchpoints. You can take the lead and are highly collaborative. You are a self-motivated, detail-oriented craftsman, able to work efficiently and effectively with other designers, developers, and product managers. You can perform and improvise, you like to push the boundaries under tight timelines and changing environments. You can concept, prototype, design, and present solutions that solve user and business problems, to deliver measurable outcomes. Responsibilities Conceptualize, design and define cross platform user experiences. Define a comprehensive visual system that embodies our brand Refine the visual system in fresh, interesting and inspiring ways as we scale and evolve. Prototype as needed to demonstrate interactions to better communicate expectations with stakeholders and technology partners. Collaborate with product, business, and technology partners to define SoFi’s experience. Simplify, and systematize interactions and experiences. Constantly iterate and improve to deliver best-in-class visual solutions. Qualifications and Education A background in a Visual Communication Design, Graphic Design, Interaction Design, a design-related program, or 4+ years of design experience. Expert level knowledge of Adobe Creative Suite, Sketch, Abstract, InVision and other prototyping tools. Ability to collaborate with designers, product managers, and tech leads. Ability to communicate design rationale with the internal team and stakeholders. Drive the design process during all phases of the project. Deep knowledge of the visual design process, with the desire to continually improve at every stage of design and development. Previous experience in shipping actual product (Dribbble is nice but we love to see real shipped products). Experience working with Sketch symbols and design systems. Bachelors degree required Benefits Lunch, a fully stocked kitchen, and subsidized gym membership. Competitive salary packages and bonuses. A flexible vacation policy allows you to truly relax and reboot. Comprehensive health, vision, dental, and life insurance as well as disability benefits. 100% of health, vision, and dental premiums paid by SoFi for employees and their dependents. 401(k) and education on retirement planning. Tuition reimbursement on approved programs, up to $5,250 a year. Monthly contribution to help you pay off your student loans.
Description
SoFi is a new kind of finance company taking a radical approach to traditional banking services. As SoFi expands its portfolio beyond lending products to become an end-to-end financial institution. We are looking for a leader who is hands-on, technology proficient, and can lead, define, and deliver innovative solutions for our members both on mobile and on web.
Our goal is to be the center of our members’ financial lives. From unprecedented products and tools to faster service and open conversations, we’re all about helping our members get ahead and find success. Whether they’re looking to buy a home, save money on student loans, ascend in their careers, or invest in the future, the SoFi community works to empower our members to accomplish the goals they set and achieve financial greatness as a result.
As the Head of Product for Member Journey, you will oversee how we continue to serve the entirety of our members’ holistic financial needs at every turn of their product journey, providing them with an engaging, supportive, and motivating digital community across the product landscape. The role will own strategy, product planning and team management and leadership throughout the product lifecycle, including: defining the product vision, gathering and prioritizing product requirements, and working closely with engineering, design, marketing, member services and operations to productize revenue and customer satisfaction goals, as well as ensure that the product supports the company’s overall strategy and goals.
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Lead and inspire a team of Product Managers
Define product strategy for Member Journey and work with internal project stakeholders from marketing, sales, operations, community and executive management to translate business needs into a product strategy for the membership experience, driving consensus, including developing success metrics.
Work with designers, developers (both locally and remotely), and subject matter experts to get project requirements well scoped, designed and built for both mobile and web.
Create deep and meaningful collaboration with marketing, capital markets, operations and business development stakeholders to meet goals for the path of the member journey throughout their lifecycle.
Work with operations subject matter experts and use a broad range of sources to understand borrower and processor use cases.
Work with engineering and data science to analyze data and conduct experiments (i.e. A/B tests) in order to optimize the product in pursuit of an improved customer experience and business metrics.
Design processes, workflows and functional components to improve efficiencies.
Monitor and understand the key metrics governing Member Journey product area, with an eye toward continuously improving them through ongoing product innovation.
Establish product delivery timelines in close collaboration with the engineering team.
Responsible for keeping on top of competitive landscapes and strategies.
Basic Qualifications
Bachelor’s degree or higher with a technical discipline, or equivalent experience
Track record of Customer obsession and innovation
10+ years of leading high performance product teams
Demonstrated experience defining and shipping commercially successful consumer- facing products on mobile and web to global market segments
Superior communication skills, written and verbal. Experience presenting to C-level leadership
Experience in end to end ownership of a product and P&L
Experience managing complex product development cycles and highly technical solutions
Ability to work with remote teams
Preferred Qualifications
MBA with BS or higher in Computer Science
10+ years product management
Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
Ability to think strategically and execute methodically
Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
Benefits
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents.
Inspiring company mission
Competitive salary packages and bonuses.
Lunch, a fully stocked kitchen, and subsidized gym membership.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive benefits including life insurance as well as disability benefits.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Sep 25, 2018
Full time
Description
SoFi is a new kind of finance company taking a radical approach to traditional banking services. As SoFi expands its portfolio beyond lending products to become an end-to-end financial institution. We are looking for a leader who is hands-on, technology proficient, and can lead, define, and deliver innovative solutions for our members both on mobile and on web.
Our goal is to be the center of our members’ financial lives. From unprecedented products and tools to faster service and open conversations, we’re all about helping our members get ahead and find success. Whether they’re looking to buy a home, save money on student loans, ascend in their careers, or invest in the future, the SoFi community works to empower our members to accomplish the goals they set and achieve financial greatness as a result.
As the Head of Product for Member Journey, you will oversee how we continue to serve the entirety of our members’ holistic financial needs at every turn of their product journey, providing them with an engaging, supportive, and motivating digital community across the product landscape. The role will own strategy, product planning and team management and leadership throughout the product lifecycle, including: defining the product vision, gathering and prioritizing product requirements, and working closely with engineering, design, marketing, member services and operations to productize revenue and customer satisfaction goals, as well as ensure that the product supports the company’s overall strategy and goals.
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Lead and inspire a team of Product Managers
Define product strategy for Member Journey and work with internal project stakeholders from marketing, sales, operations, community and executive management to translate business needs into a product strategy for the membership experience, driving consensus, including developing success metrics.
Work with designers, developers (both locally and remotely), and subject matter experts to get project requirements well scoped, designed and built for both mobile and web.
Create deep and meaningful collaboration with marketing, capital markets, operations and business development stakeholders to meet goals for the path of the member journey throughout their lifecycle.
Work with operations subject matter experts and use a broad range of sources to understand borrower and processor use cases.
Work with engineering and data science to analyze data and conduct experiments (i.e. A/B tests) in order to optimize the product in pursuit of an improved customer experience and business metrics.
Design processes, workflows and functional components to improve efficiencies.
Monitor and understand the key metrics governing Member Journey product area, with an eye toward continuously improving them through ongoing product innovation.
Establish product delivery timelines in close collaboration with the engineering team.
Responsible for keeping on top of competitive landscapes and strategies.
Basic Qualifications
Bachelor’s degree or higher with a technical discipline, or equivalent experience
Track record of Customer obsession and innovation
10+ years of leading high performance product teams
Demonstrated experience defining and shipping commercially successful consumer- facing products on mobile and web to global market segments
Superior communication skills, written and verbal. Experience presenting to C-level leadership
Experience in end to end ownership of a product and P&L
Experience managing complex product development cycles and highly technical solutions
Ability to work with remote teams
Preferred Qualifications
MBA with BS or higher in Computer Science
10+ years product management
Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
Ability to think strategically and execute methodically
Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
Benefits
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents.
Inspiring company mission
Competitive salary packages and bonuses.
Lunch, a fully stocked kitchen, and subsidized gym membership.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive benefits including life insurance as well as disability benefits.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Description
ABOUT THE ROLE
Our fast-growing product design team is seeking an exceptional Senior UX Researcher to help us supercharge our business and your career at SoFi’s Presidio headquarters in San Francisco, CA. As a member of our small, but growing User Research team, you’ll have a hand in shaping the role of User Research at SoFi and championing a customer-centric approach to our products, business and culture. This position is ideal for someone who enjoys forward-looking, intrapreneurial roles, but who is also seeking the stability of a seasoned management team.
Partnering closely with designers, product managers and product marketers, our UX Research team conducts exploratory, formative and evaluative research studies that enable stakeholders to make more informed, confident decisions. In this role, you’ll be expected to plan, lead, and socialize high profile research projects. You can take the lead but are also collaborative. You are self-motivated, detail-oriented, and able to work efficiently and effectively with cross-functional teams. You can perform and improvise under tight timelines and changing environments. You are an advocate for our customers and are excited to work with teams to connect them to our customer’s needs and take action on insights.
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities:
Act in a consultative and advisory role to various levels and functions within the design and product teams to identify research topics and plan research initiatives for both generative and evaluative purposes
Manage projects end to end: develop guides and screeners, moderate, analyze, synthesize and deliver results
Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys
Communicate results and illustrate suggestions in compelling and creative ways; tailor research findings to suit the audience, varying levels of detail and complexity as appropriate/required
Package insights into tools and assets for designers, product managers and product marketing managers to leverage (personas, design principles, scenarios, etc.)
Support project team members in transforming research findings and insights into innovative solutions, in order to inform both user and business problems and deliver measurable outcomes
Create artifacts, educational tools, experiences and processes that help build and evangelize UX Research within the larger organization
Qualification:
Our ideal candidate will have experience in consumer facing tech and an orientation towards cross-functional collaboration. You are an an excellent communicator, excited to work closely with stakeholders, comfortable in a flat, fast moving collaborative organization and highly motivated by SoFi’s mission to help people accomplish their goals, reach financial wellness, and navigate their financial journey!
5+ years experience in applied product research
Ability to manage and prioritize multiple projects
Command of a broad set of qualitative and user-centered design methods
Basic understanding of quantitative, behavioral analysis and statistical concepts
Excellent communication skills, with strong ability to synthesize and communicate ideas visually, verbally, and in writing
Experience creating research deliverables (frameworks, videos, toplines, etc.)
Bonus: domain expertise in personal finances
A degree in Design, HCI, Psychology, Cognitive Science, Anthropology, or a related field considered an advantage.
Benefits:
Lunch, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Sep 25, 2018
Full time
Description
ABOUT THE ROLE
Our fast-growing product design team is seeking an exceptional Senior UX Researcher to help us supercharge our business and your career at SoFi’s Presidio headquarters in San Francisco, CA. As a member of our small, but growing User Research team, you’ll have a hand in shaping the role of User Research at SoFi and championing a customer-centric approach to our products, business and culture. This position is ideal for someone who enjoys forward-looking, intrapreneurial roles, but who is also seeking the stability of a seasoned management team.
Partnering closely with designers, product managers and product marketers, our UX Research team conducts exploratory, formative and evaluative research studies that enable stakeholders to make more informed, confident decisions. In this role, you’ll be expected to plan, lead, and socialize high profile research projects. You can take the lead but are also collaborative. You are self-motivated, detail-oriented, and able to work efficiently and effectively with cross-functional teams. You can perform and improvise under tight timelines and changing environments. You are an advocate for our customers and are excited to work with teams to connect them to our customer’s needs and take action on insights.
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities:
Act in a consultative and advisory role to various levels and functions within the design and product teams to identify research topics and plan research initiatives for both generative and evaluative purposes
Manage projects end to end: develop guides and screeners, moderate, analyze, synthesize and deliver results
Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys
Communicate results and illustrate suggestions in compelling and creative ways; tailor research findings to suit the audience, varying levels of detail and complexity as appropriate/required
Package insights into tools and assets for designers, product managers and product marketing managers to leverage (personas, design principles, scenarios, etc.)
Support project team members in transforming research findings and insights into innovative solutions, in order to inform both user and business problems and deliver measurable outcomes
Create artifacts, educational tools, experiences and processes that help build and evangelize UX Research within the larger organization
Qualification:
Our ideal candidate will have experience in consumer facing tech and an orientation towards cross-functional collaboration. You are an an excellent communicator, excited to work closely with stakeholders, comfortable in a flat, fast moving collaborative organization and highly motivated by SoFi’s mission to help people accomplish their goals, reach financial wellness, and navigate their financial journey!
5+ years experience in applied product research
Ability to manage and prioritize multiple projects
Command of a broad set of qualitative and user-centered design methods
Basic understanding of quantitative, behavioral analysis and statistical concepts
Excellent communication skills, with strong ability to synthesize and communicate ideas visually, verbally, and in writing
Experience creating research deliverables (frameworks, videos, toplines, etc.)
Bonus: domain expertise in personal finances
A degree in Design, HCI, Psychology, Cognitive Science, Anthropology, or a related field considered an advantage.
Benefits:
Lunch, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Description
In this role, you will be directly responsible for crafting compelling user-centric cross-platform experiences. You can take the lead but are also collaborative. You are self-motivated, detail-oriented, and able to work efficiently and effectively with other designers, developers, and product managers. You can perform and improvise under tight timelines and changing environments. You are able to concept, prototype, design, and present solutions that solve both business and user problems, in order to deliver measurable outcomes Responsibilities Conceptualize, design and define cross platform user experiences and interactions Prototype as needed to demonstrate flows and interactions to better communicate expectations with stakeholders and technology partners Collaborate with product, business and technology partners to define product design strategies, brainstorm new ideas, and draw inspiration from research Use data analytics, user testing and research to inform and validate design decisions and focus on constant improvement Qualification and Experience A background in an Interaction Design, HCI, a design related program, or 7+ years of design experience Expert level knowledge of Adobe Creative Suite, Sketch, Invision and other prototyping tools. Ability to collaborate with designers, strategists, managers, and technologists Ability to communicate design rationale to internal team and other stakeholders Drive the design process during all phases of the project Deep knowledge of full user experience design process and ability to continually improve concept to design to development processes Bachelors degree required Benefits Company paid lunch program, a fully stocked kitchen, and subsidized gym membership. Competitive salary packages and bonuses. A flexible vacation policy allows you to truly relax and reboot. Comprehensive health, vision, dental, and life insurance as well as disability benefits. 100% of health, vision, and dental premiums paid by SoFI for employees and their dependents. 401(k) and education on retirement planning. Tuition reimbursement on approved programs, up to $5,250 a year. Monthly contribution to help you pay off your student loans.
Sep 25, 2018
Full time
Description
In this role, you will be directly responsible for crafting compelling user-centric cross-platform experiences. You can take the lead but are also collaborative. You are self-motivated, detail-oriented, and able to work efficiently and effectively with other designers, developers, and product managers. You can perform and improvise under tight timelines and changing environments. You are able to concept, prototype, design, and present solutions that solve both business and user problems, in order to deliver measurable outcomes Responsibilities Conceptualize, design and define cross platform user experiences and interactions Prototype as needed to demonstrate flows and interactions to better communicate expectations with stakeholders and technology partners Collaborate with product, business and technology partners to define product design strategies, brainstorm new ideas, and draw inspiration from research Use data analytics, user testing and research to inform and validate design decisions and focus on constant improvement Qualification and Experience A background in an Interaction Design, HCI, a design related program, or 7+ years of design experience Expert level knowledge of Adobe Creative Suite, Sketch, Invision and other prototyping tools. Ability to collaborate with designers, strategists, managers, and technologists Ability to communicate design rationale to internal team and other stakeholders Drive the design process during all phases of the project Deep knowledge of full user experience design process and ability to continually improve concept to design to development processes Bachelors degree required Benefits Company paid lunch program, a fully stocked kitchen, and subsidized gym membership. Competitive salary packages and bonuses. A flexible vacation policy allows you to truly relax and reboot. Comprehensive health, vision, dental, and life insurance as well as disability benefits. 100% of health, vision, and dental premiums paid by SoFI for employees and their dependents. 401(k) and education on retirement planning. Tuition reimbursement on approved programs, up to $5,250 a year. Monthly contribution to help you pay off your student loans.
Description
We want a leader who expertly communicate the “why” and “what” as well as inspires and motivates the team to unlock their very best, to deliver the “how”. The role is equal parts; education and advocacy for design, experience strategy and vision, leadership and career development for designers, and creative problem solving with an obsession for quality. In this role, you will be directly responsible for leading teams to crafting compelling consumer cross-platform experiences. You provide creative direction on projects as well as manage the team and plan. You are self-motivated, detail-oriented, and able to work efficiently and effectively cross-discipline with engineering, product management, and executives. You can perform and improvise under tight timelines and a changing environment, leading design teams to create solutions that solve user and business problems delivering measurable outcomes. In addition to the work, you will career manage designers to help them achieve their career goals while actively helping grow the team by nurturing a talent pipeline.
RESPONSIBILITIES
Lead, inspire and career manage product designers and design managers. Lead and coach multiple product teams, guide the work and develop the team through a deep and broad repertoire of tools to “fit the problem”. Work fluidly, as needed, across broad range of team requiring different management styles from empowerment to high touch coaching to hands-on directing.
Shepard high-caliber consumer-facing work under tight and soft deadlines. Able to prioritize and managing design milestones to successfully ship and iterate on consumer experiences.
Build strong relationships with product, technology, marketing and business partners to define product design strategies, communicate design rationale, and bring these strategies to life.
Participate in and leverage user research and testing feedback to inform and validate design decisions, with a focus on constant improvement.
Advocate for design by substantiating the value of the design team contributions. Build team culture through articulation of product vision and leadership within the team.
Actively recruit and build talent pipeline for product design.
Be the customer champion at every moment.
QUALIFICATIONS, EXPERIENCE
A background in an Interaction Design, HCI, a design related program, or 10+ years of design experience.
5+ years leading and career managing IC’s and design managers,
Expert level knowledge of Adobe Creative Suite, Sketch, InVision and other prototyping tools.
Highly skilled collaborator and communicator of design rationale with cross-functional teams and executives.
Plan and drive the design process during all phases of the project.
Deep knowledge of user experience design processes and ability to continually improve concept to design to development processes.
Proven mobile experience.
Proven experience in Agile product orgs.
Bachelor’s degree required
Benefits
Inspiring company mission
Company paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFi for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Sep 25, 2018
Full time
Description
We want a leader who expertly communicate the “why” and “what” as well as inspires and motivates the team to unlock their very best, to deliver the “how”. The role is equal parts; education and advocacy for design, experience strategy and vision, leadership and career development for designers, and creative problem solving with an obsession for quality. In this role, you will be directly responsible for leading teams to crafting compelling consumer cross-platform experiences. You provide creative direction on projects as well as manage the team and plan. You are self-motivated, detail-oriented, and able to work efficiently and effectively cross-discipline with engineering, product management, and executives. You can perform and improvise under tight timelines and a changing environment, leading design teams to create solutions that solve user and business problems delivering measurable outcomes. In addition to the work, you will career manage designers to help them achieve their career goals while actively helping grow the team by nurturing a talent pipeline.
RESPONSIBILITIES
Lead, inspire and career manage product designers and design managers. Lead and coach multiple product teams, guide the work and develop the team through a deep and broad repertoire of tools to “fit the problem”. Work fluidly, as needed, across broad range of team requiring different management styles from empowerment to high touch coaching to hands-on directing.
Shepard high-caliber consumer-facing work under tight and soft deadlines. Able to prioritize and managing design milestones to successfully ship and iterate on consumer experiences.
Build strong relationships with product, technology, marketing and business partners to define product design strategies, communicate design rationale, and bring these strategies to life.
Participate in and leverage user research and testing feedback to inform and validate design decisions, with a focus on constant improvement.
Advocate for design by substantiating the value of the design team contributions. Build team culture through articulation of product vision and leadership within the team.
Actively recruit and build talent pipeline for product design.
Be the customer champion at every moment.
QUALIFICATIONS, EXPERIENCE
A background in an Interaction Design, HCI, a design related program, or 10+ years of design experience.
5+ years leading and career managing IC’s and design managers,
Expert level knowledge of Adobe Creative Suite, Sketch, InVision and other prototyping tools.
Highly skilled collaborator and communicator of design rationale with cross-functional teams and executives.
Plan and drive the design process during all phases of the project.
Deep knowledge of user experience design processes and ability to continually improve concept to design to development processes.
Proven mobile experience.
Proven experience in Agile product orgs.
Bachelor’s degree required
Benefits
Inspiring company mission
Company paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFi for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Description
About the Role
As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience.
Are you an experienced product manager who has delivered business and technical solutions in the FinTech space? Are you looking for an opportunity to build a the next generation robo advisor platform? Do you think that traditional digital wealth managers just don’t get it? Do you want to join one of the fastest growing, most successful and most disruptive startup in the financial services space? Then we want to talk to you! You will own and manage all aspects of our wealth management product including the onboarding, transfers, automated cash flows, reconciliation, expand our investment strategies, and reinvent the engagement model between our members and our financial planners.
This role is inherently cross-functional—you will work closely with engineering, design, operations, finance, and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product.
At SoFi, we innovate on behalf of our members focused reinventing banking services in a way that makes them simple , fast and intuitive. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Be able to drive disruptive innovative solutions in a customer centric environment
Build a vision, strategy and own a multi-year product roadmap
Break vision into phases, prioritize and drive backlogs for launch with your dedicated engineering teams
Own BI, instrumentation and data and analysis for your products to drive deep understanding, innovation and product plans.
Be able to lead in a fast paced agile environment
Work with internal project stakeholders from marketing, sales, operations, community and executive management to translate customer needs into a product.
Be able to work closely with engineering to own and dive deep into backlogs , definition of done and technical details.
Lead extensive framework of experimentation in order to drive customer impact.
Basic Qualifications
Bachelor’s degree or higher with a technical discipline, or equivalent experience
Demonstrated experience shipping commercially successful consumer products to global market segments
Superior communication skills, written and verbal. Experience presenting to C-level leadership
Experience in end to end ownership of a product and P&L
Experience managing complex product development cycles and highly technical solutions
Demonstrated experience shipping commercially successful consumer products
Superior communication skills, written and verbal. Experience presenting and influencing C-level leadership
Experience leading cross-functional teams to deliver products and projects on deadlines
Ability to work with remote teams
Preferred Qualifications
MBA with BS or higher in Computer Science
10+ years product management
Passion for fin tech
Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
Ability to think strategically and execute methodically.
Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
Benefits
Company paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFi for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Sep 25, 2018
Full time
Description
About the Role
As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience.
Are you an experienced product manager who has delivered business and technical solutions in the FinTech space? Are you looking for an opportunity to build a the next generation robo advisor platform? Do you think that traditional digital wealth managers just don’t get it? Do you want to join one of the fastest growing, most successful and most disruptive startup in the financial services space? Then we want to talk to you! You will own and manage all aspects of our wealth management product including the onboarding, transfers, automated cash flows, reconciliation, expand our investment strategies, and reinvent the engagement model between our members and our financial planners.
This role is inherently cross-functional—you will work closely with engineering, design, operations, finance, and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product.
At SoFi, we innovate on behalf of our members focused reinventing banking services in a way that makes them simple , fast and intuitive. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Be able to drive disruptive innovative solutions in a customer centric environment
Build a vision, strategy and own a multi-year product roadmap
Break vision into phases, prioritize and drive backlogs for launch with your dedicated engineering teams
Own BI, instrumentation and data and analysis for your products to drive deep understanding, innovation and product plans.
Be able to lead in a fast paced agile environment
Work with internal project stakeholders from marketing, sales, operations, community and executive management to translate customer needs into a product.
Be able to work closely with engineering to own and dive deep into backlogs , definition of done and technical details.
Lead extensive framework of experimentation in order to drive customer impact.
Basic Qualifications
Bachelor’s degree or higher with a technical discipline, or equivalent experience
Demonstrated experience shipping commercially successful consumer products to global market segments
Superior communication skills, written and verbal. Experience presenting to C-level leadership
Experience in end to end ownership of a product and P&L
Experience managing complex product development cycles and highly technical solutions
Demonstrated experience shipping commercially successful consumer products
Superior communication skills, written and verbal. Experience presenting and influencing C-level leadership
Experience leading cross-functional teams to deliver products and projects on deadlines
Ability to work with remote teams
Preferred Qualifications
MBA with BS or higher in Computer Science
10+ years product management
Passion for fin tech
Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
Ability to think strategically and execute methodically.
Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
Benefits
Company paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFi for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Description
As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience. This role is inherently cross-functional—you will work closely with engineering, design, operations, finance, and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product. This role is a unique opportunity to work on our core student loan refi product offering. In this role, you will be the product owner responsible for prioritizing, defining and building features that enables SoFi to better serve and convert its student loan refi applicants. Just as you will be responsible for learning, iterating and improving on our existing personal loans product offering through A/B testing, you will also will also be responsible for developing innovative functionality that further differentiates SoFi’s student loan refi offering in the marketplace. As a senior product leader in our organization, you will be expected to set ambitious goals, be gritty, and accountable to results.
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Be able to drive disruptive innovative solutions in a customer centric environment
Build a vision, strategy and own a multi-year product roadmap
Break vision into phases, prioritize and drive backlogs for launch with your dedicated engineering teams
Own BI, instrumentation and data and analysis for your products to drive deep understanding, innovation and product plans.
Be able to lead in a fast paced agile environment
Work with internal project stakeholders from marketing, sales, operations, community and executive management to translate customer needs into a product.
Be able to work closely with engineering to own and dive deep into backlogs , definition of done and technical details.
Lead extensive framework of experimentation in order to drive customer impact.
Basic Qualifications
Bachelor’s degree or higher with a technical discipline, or equivalent experience
Demonstrated experience shipping commercially successful consumer products to global market segments
Superior communication skills, written and verbal. Experience presenting to C-level leadership
Experience in end to end ownership of a product and P&L
Experience managing complex product development cycles and highly technical solutions
Demonstrated experience shipping commercially successful consumer products
Superior communication skills, written and verbal. Experience presenting and influencing C-level leadership
Experience leading cross-functional teams to deliver products and projects on deadlines
Ability to work with remote teams
Preferred Qualifications
MBA with BS or higher in Computer Science
10+ years product management
Passion for fin tech
Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
Ability to think strategically and execute methodically
Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
Benefits
Employer paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Sep 25, 2018
Full time
Description
As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience. This role is inherently cross-functional—you will work closely with engineering, design, operations, finance, and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product. This role is a unique opportunity to work on our core student loan refi product offering. In this role, you will be the product owner responsible for prioritizing, defining and building features that enables SoFi to better serve and convert its student loan refi applicants. Just as you will be responsible for learning, iterating and improving on our existing personal loans product offering through A/B testing, you will also will also be responsible for developing innovative functionality that further differentiates SoFi’s student loan refi offering in the marketplace. As a senior product leader in our organization, you will be expected to set ambitious goals, be gritty, and accountable to results.
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Be able to drive disruptive innovative solutions in a customer centric environment
Build a vision, strategy and own a multi-year product roadmap
Break vision into phases, prioritize and drive backlogs for launch with your dedicated engineering teams
Own BI, instrumentation and data and analysis for your products to drive deep understanding, innovation and product plans.
Be able to lead in a fast paced agile environment
Work with internal project stakeholders from marketing, sales, operations, community and executive management to translate customer needs into a product.
Be able to work closely with engineering to own and dive deep into backlogs , definition of done and technical details.
Lead extensive framework of experimentation in order to drive customer impact.
Basic Qualifications
Bachelor’s degree or higher with a technical discipline, or equivalent experience
Demonstrated experience shipping commercially successful consumer products to global market segments
Superior communication skills, written and verbal. Experience presenting to C-level leadership
Experience in end to end ownership of a product and P&L
Experience managing complex product development cycles and highly technical solutions
Demonstrated experience shipping commercially successful consumer products
Superior communication skills, written and verbal. Experience presenting and influencing C-level leadership
Experience leading cross-functional teams to deliver products and projects on deadlines
Ability to work with remote teams
Preferred Qualifications
MBA with BS or higher in Computer Science
10+ years product management
Passion for fin tech
Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
Ability to think strategically and execute methodically
Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
Benefits
Employer paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Description
You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience. About the Role This role is inherently cross-functional—you will work closely with engineering, design, operations, finance, and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product.
At SoFi, we innovate on behalf of our members focused reinventing banking services in a way that makes them simple , fast and intuitive. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Be able to drive disruptive innovative solutions in a customer centric environment
Build a vision, strategy and own a multi-year product roadmap
Break vision into phases, prioritize and drive backlogs for launch with your dedicated engineering teams
Own BI, instrumentation and data and analysis for your products to drive deep understanding, innovation and product plans.
Be able to lead in a fast paced agile environment
Work with internal project stakeholders from marketing, sales, operations, community and executive management to translate customer needs into a product.
Be able to work closely with engineering to own and dive deep into backlogs , definition of done and technical details.
Lead extensive framework of experimentation in order to drive customer impact.
Basic Qualifications
Bachelor’s degree or higher with a technical discipline, or equivalent experience
Demonstrated experience shipping commercially successful consumer products to global market segments
Superior communication skills, written and verbal. Experience presenting to C-level leadership
Experience in end to end ownership of a product and P&L
Experience managing complex product development cycles and highly technical solutions
Demonstrated experience shipping commercially successful consumer products
Superior communication skills, written and verbal. Experience presenting and influencing C-level leadership
Experience leading cross-functional teams to deliver products and projects on deadlines
Ability to work with remote teams
Preferred Qualifications
MBA with BS or higher in Computer Science
10+ years product management
Passion for fin tech
Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
Ability to think strategically and execute methodically.
Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
Sep 25, 2018
Full time
Description
You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience. About the Role This role is inherently cross-functional—you will work closely with engineering, design, operations, finance, and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product.
At SoFi, we innovate on behalf of our members focused reinventing banking services in a way that makes them simple , fast and intuitive. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Be able to drive disruptive innovative solutions in a customer centric environment
Build a vision, strategy and own a multi-year product roadmap
Break vision into phases, prioritize and drive backlogs for launch with your dedicated engineering teams
Own BI, instrumentation and data and analysis for your products to drive deep understanding, innovation and product plans.
Be able to lead in a fast paced agile environment
Work with internal project stakeholders from marketing, sales, operations, community and executive management to translate customer needs into a product.
Be able to work closely with engineering to own and dive deep into backlogs , definition of done and technical details.
Lead extensive framework of experimentation in order to drive customer impact.
Basic Qualifications
Bachelor’s degree or higher with a technical discipline, or equivalent experience
Demonstrated experience shipping commercially successful consumer products to global market segments
Superior communication skills, written and verbal. Experience presenting to C-level leadership
Experience in end to end ownership of a product and P&L
Experience managing complex product development cycles and highly technical solutions
Demonstrated experience shipping commercially successful consumer products
Superior communication skills, written and verbal. Experience presenting and influencing C-level leadership
Experience leading cross-functional teams to deliver products and projects on deadlines
Ability to work with remote teams
Preferred Qualifications
MBA with BS or higher in Computer Science
10+ years product management
Passion for fin tech
Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
Ability to think strategically and execute methodically.
Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
Description
About the Role
As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience. This role is inherently cross-functional—you will work closely with engineering, design, operations, finance, and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product.
This role is a unique opportunity to work on our personal loans product offering. In this role, you will be the product owner responsible for prioritizing, defining and building features that enables SoFi to better serve and convert its personal loan applicants. Just as you will be responsible for learning, iterating and improving on our existing personal loans product offering through A/B testing, you will also will also be responsible for developing innovative functionality that further differentiates SoFi’s personal loan offering in the marketplace. As a senior product leader in our organization, you will be expected to set ambitious goals, be gritty, and accountable to results.
At SoFi, we innovate on behalf of our members focused reinventing banking services in a way that makes them simple, fast and intuitive. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Be able to drive disruptive innovative solutions in a customer centric environment
Build a vision, strategy and own a multi-year product roadmap
Break vision into phases, prioritize and drive backlogs for launch with your dedicated engineering teams
Own BI, instrumentation and data and analysis for your products to drive deep understanding, innovation and product plans.
Be able to lead in a fast paced agile environment
Work with internal project stakeholders from marketing, sales, operations, community and executive management to translate customer needs into a product.
Be able to work closely with engineering to own and dive deep into backlogs , definition of done and technical details.
Lead extensive framework of experimentation in order to drive customer impact.
Basic Qualifications
Bachelor’s degree or higher with a technical discipline, or equivalent experience
Demonstrated experience shipping commercially successful consumer products to global market segments
Superior communication skills, written and verbal. Experience presenting to C-level leadership
Experience in end to end ownership of a product and P&L
Experience managing complex product development cycles and highly technical solutions
Demonstrated experience shipping commercially successful consumer products
Superior communication skills, written and verbal. Experience presenting and influencing C-level leadership
Experience leading cross-functional teams to deliver products and projects on deadlines
Ability to work with remote teams
Preferred Qualifications
MBA with BS or higher in Computer Science
10+ years product management
Passion for fin tech
Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
Ability to think strategically and execute methodically
Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
Benefits
Inspiring company mission
Company paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFi for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Sep 25, 2018
Full time
Description
About the Role
As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience. This role is inherently cross-functional—you will work closely with engineering, design, operations, finance, and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product.
This role is a unique opportunity to work on our personal loans product offering. In this role, you will be the product owner responsible for prioritizing, defining and building features that enables SoFi to better serve and convert its personal loan applicants. Just as you will be responsible for learning, iterating and improving on our existing personal loans product offering through A/B testing, you will also will also be responsible for developing innovative functionality that further differentiates SoFi’s personal loan offering in the marketplace. As a senior product leader in our organization, you will be expected to set ambitious goals, be gritty, and accountable to results.
At SoFi, we innovate on behalf of our members focused reinventing banking services in a way that makes them simple, fast and intuitive. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Be able to drive disruptive innovative solutions in a customer centric environment
Build a vision, strategy and own a multi-year product roadmap
Break vision into phases, prioritize and drive backlogs for launch with your dedicated engineering teams
Own BI, instrumentation and data and analysis for your products to drive deep understanding, innovation and product plans.
Be able to lead in a fast paced agile environment
Work with internal project stakeholders from marketing, sales, operations, community and executive management to translate customer needs into a product.
Be able to work closely with engineering to own and dive deep into backlogs , definition of done and technical details.
Lead extensive framework of experimentation in order to drive customer impact.
Basic Qualifications
Bachelor’s degree or higher with a technical discipline, or equivalent experience
Demonstrated experience shipping commercially successful consumer products to global market segments
Superior communication skills, written and verbal. Experience presenting to C-level leadership
Experience in end to end ownership of a product and P&L
Experience managing complex product development cycles and highly technical solutions
Demonstrated experience shipping commercially successful consumer products
Superior communication skills, written and verbal. Experience presenting and influencing C-level leadership
Experience leading cross-functional teams to deliver products and projects on deadlines
Ability to work with remote teams
Preferred Qualifications
MBA with BS or higher in Computer Science
10+ years product management
Passion for fin tech
Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
Ability to think strategically and execute methodically
Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
Benefits
Inspiring company mission
Company paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFi for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Description
About the Role
As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience. This role is inherently cross-functional—you will work closely with engineering, design, operations, finance, and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product.
At SoFi, we innovate on behalf of our members focused reinventing banking services in a way that makes them simple , fast and intuitive. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Be able to drive disruptive innovative solutions in a customer centric environment
Build a vision, strategy and own a multi-year product roadmap
Break vision into phases, prioritize and drive backlogs for launch with your dedicated engineering teams
Own BI, instrumentation and data and analysis for your products to drive deep understanding, innovation and product plans.
Be able to lead in a fast paced agile environment
Work with internal project stakeholders from marketing, sales, operations, community and executive management to translate customer needs into a product.
Be able to work closely with engineering to own and dive deep into backlogs , definition of done and technical details.
Lead extensive framework of experimentation in order to drive customer impact.
Basic Qualifications
Bachelor’s degree or higher with a technical discipline, or equivalent experience
Demonstrated experience shipping commercially successful consumer products to global market segments
Superior communication skills, written and verbal. Experience presenting to C-level leadership
Experience in end to end ownership of a product and P&L
Experience managing complex product development cycles and highly technical solutions
Demonstrated experience shipping commercially successful consumer products
Superior communication skills, written and verbal. Experience presenting and influencing C-level leadership
Experience leading cross-functional teams to deliver products and projects on deadlines
Ability to work with remote teams
Preferred Qualifications
MBA with BS or higher in Computer Science
10+ years product management
Passion for fin tech
Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
Ability to think strategically and execute methodically.
Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
Benefits
Inspiring company mission
Company paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFi for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Sep 25, 2018
Full time
Description
About the Role
As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience. This role is inherently cross-functional—you will work closely with engineering, design, operations, finance, and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product.
At SoFi, we innovate on behalf of our members focused reinventing banking services in a way that makes them simple , fast and intuitive. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Be able to drive disruptive innovative solutions in a customer centric environment
Build a vision, strategy and own a multi-year product roadmap
Break vision into phases, prioritize and drive backlogs for launch with your dedicated engineering teams
Own BI, instrumentation and data and analysis for your products to drive deep understanding, innovation and product plans.
Be able to lead in a fast paced agile environment
Work with internal project stakeholders from marketing, sales, operations, community and executive management to translate customer needs into a product.
Be able to work closely with engineering to own and dive deep into backlogs , definition of done and technical details.
Lead extensive framework of experimentation in order to drive customer impact.
Basic Qualifications
Bachelor’s degree or higher with a technical discipline, or equivalent experience
Demonstrated experience shipping commercially successful consumer products to global market segments
Superior communication skills, written and verbal. Experience presenting to C-level leadership
Experience in end to end ownership of a product and P&L
Experience managing complex product development cycles and highly technical solutions
Demonstrated experience shipping commercially successful consumer products
Superior communication skills, written and verbal. Experience presenting and influencing C-level leadership
Experience leading cross-functional teams to deliver products and projects on deadlines
Ability to work with remote teams
Preferred Qualifications
MBA with BS or higher in Computer Science
10+ years product management
Passion for fin tech
Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
Ability to think strategically and execute methodically.
Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
Benefits
Inspiring company mission
Company paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFi for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Description
About the Role
As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience. This role is inherently cross-functional—you will work closely with engineering, design, operations, finance, and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product.
At SoFi, we innovate on behalf of our members focused reinventing banking services in a way that makes them simple , fast and intuitive. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Be able to drive disruptive innovative solutions in a customer centric environment
Build a vision, strategy and own a multi-year product roadmap
Break vision into phases, prioritize and drive backlogs for launch with your dedicated engineering teams
Own BI, instrumentation and data and analysis for your products to drive deep understanding, innovation and product plans.
Be able to lead in a fast paced agile environment
Work with internal project stakeholders from marketing, sales, operations, community and executive management to translate customer needs into a product.
Be able to work closely with engineering to own and dive deep into backlogs , definition of done and technical details.
Lead extensive framework of experimentation in order to drive customer impact.
Basic Qualifications
Bachelor’s degree or higher with a technical discipline, or equivalent experience
Demonstrated experience shipping commercially successful consumer products to global market segments
Superior communication skills, written and verbal. Experience presenting to C-level leadership
Experience in end to end ownership of a product and P&L
Experience managing complex product development cycles and highly technical solutions
Demonstrated experience shipping commercially successful consumer products
Superior communication skills, written and verbal. Experience presenting and influencing C-level leadership
Experience leading cross-functional teams to deliver products and projects on deadlines
Ability to work with remote teams
Preferred Qualifications
MBA with BS or higher in Computer Science
10+ years product management
Passion for fin tech
Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
Ability to think strategically and execute methodically.
Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
Benefits
Inspiring company mission
Company paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFi for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Sep 25, 2018
Full time
Description
About the Role
As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience. This role is inherently cross-functional—you will work closely with engineering, design, operations, finance, and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product.
At SoFi, we innovate on behalf of our members focused reinventing banking services in a way that makes them simple , fast and intuitive. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Be able to drive disruptive innovative solutions in a customer centric environment
Build a vision, strategy and own a multi-year product roadmap
Break vision into phases, prioritize and drive backlogs for launch with your dedicated engineering teams
Own BI, instrumentation and data and analysis for your products to drive deep understanding, innovation and product plans.
Be able to lead in a fast paced agile environment
Work with internal project stakeholders from marketing, sales, operations, community and executive management to translate customer needs into a product.
Be able to work closely with engineering to own and dive deep into backlogs , definition of done and technical details.
Lead extensive framework of experimentation in order to drive customer impact.
Basic Qualifications
Bachelor’s degree or higher with a technical discipline, or equivalent experience
Demonstrated experience shipping commercially successful consumer products to global market segments
Superior communication skills, written and verbal. Experience presenting to C-level leadership
Experience in end to end ownership of a product and P&L
Experience managing complex product development cycles and highly technical solutions
Demonstrated experience shipping commercially successful consumer products
Superior communication skills, written and verbal. Experience presenting and influencing C-level leadership
Experience leading cross-functional teams to deliver products and projects on deadlines
Ability to work with remote teams
Preferred Qualifications
MBA with BS or higher in Computer Science
10+ years product management
Passion for fin tech
Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
Ability to think strategically and execute methodically.
Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
Benefits
Inspiring company mission
Company paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFi for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Description
As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience.
About the Role
In this role, you will be responsible for leading the Risk platform for all Sofi products. As Sofi continues to expand its product offerings, the Risk platform is at the core of products and this role will drive product strategy and innovation to scale and manage losses.
This role is inherently cross-functional—you will work closely with engineering, design, operations, finance, and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product.
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Be able to drive disruptive innovative solutions in a customer centric environment
Build a vision, strategy and own a multi-year product roadmap
Break vision into phases, prioritize and drive backlogs for launch with your dedicated engineering teams
Own BI, instrumentation and data and analysis for your products to drive deep understanding, innovation and product plans.
Be able to lead in a fast paced agile environment
Work with internal project stakeholders from marketing, sales, operations, community and executive management to translate customer needs into a product.
Be able to work closely with engineering to own and dive deep into backlogs , definition of done and technical details.
Lead extensive framework of experimentation in order to drive customer impact.
Basic Qualifications
Experience in building platform products to scale(preferably in Fintech space) Passionate and technically adept to drive innovation in Risk space
Bachelor’s degree or higher with a technical discipline, or equivalent experience
Demonstrated experience shipping commercially successful consumer products to global market segments
Superior communication skills, written and verbal. Experience presenting to C-level leadership
Experience in end to end ownership of a product and P&L
Experience managing complex product development cycles and highly technical solutions
Demonstrated experience shipping commercially successful consumer products
Superior communication skills, written and verbal. Experience presenting and influencing C-level leadership
Experience leading cross-functional teams to deliver products and projects on deadlines
Ability to work with remote teams
Preferred Qualifications
MBA with BS or higher in Computer Science
10+ years product management
Passion for fin tech
Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
Ability to think strategically and execute methodically.
Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
Benefits
Inspiring company mission
Company paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFi for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Sep 25, 2018
Full time
Description
As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience.
About the Role
In this role, you will be responsible for leading the Risk platform for all Sofi products. As Sofi continues to expand its product offerings, the Risk platform is at the core of products and this role will drive product strategy and innovation to scale and manage losses.
This role is inherently cross-functional—you will work closely with engineering, design, operations, finance, and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product.
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Be able to drive disruptive innovative solutions in a customer centric environment
Build a vision, strategy and own a multi-year product roadmap
Break vision into phases, prioritize and drive backlogs for launch with your dedicated engineering teams
Own BI, instrumentation and data and analysis for your products to drive deep understanding, innovation and product plans.
Be able to lead in a fast paced agile environment
Work with internal project stakeholders from marketing, sales, operations, community and executive management to translate customer needs into a product.
Be able to work closely with engineering to own and dive deep into backlogs , definition of done and technical details.
Lead extensive framework of experimentation in order to drive customer impact.
Basic Qualifications
Experience in building platform products to scale(preferably in Fintech space) Passionate and technically adept to drive innovation in Risk space
Bachelor’s degree or higher with a technical discipline, or equivalent experience
Demonstrated experience shipping commercially successful consumer products to global market segments
Superior communication skills, written and verbal. Experience presenting to C-level leadership
Experience in end to end ownership of a product and P&L
Experience managing complex product development cycles and highly technical solutions
Demonstrated experience shipping commercially successful consumer products
Superior communication skills, written and verbal. Experience presenting and influencing C-level leadership
Experience leading cross-functional teams to deliver products and projects on deadlines
Ability to work with remote teams
Preferred Qualifications
MBA with BS or higher in Computer Science
10+ years product management
Passion for fin tech
Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
Ability to think strategically and execute methodically.
Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
Benefits
Inspiring company mission
Company paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFi for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Description
About The Role
We are looking for a Senior Manager, Social Media to join our marketing team and lead our social media efforts across brand/awareness and organic. As the Senior Manager, Social Media, you will be responsible for developing, executing and measuring our strategies across social platforms to drive awareness, comprehension, affinity and advocacy for SoFi. You will play a key role in the content strategy, development and deployment across channels – helping us create built-for-social content that reaches and engages the right audiences. Our name, SoFi, stands for Social Finance – and we want community building and engagement to be at the heart of everything we do.
As the Senior Manager, Social Media, you will be responsible for executing and overseeing the paid amplification of brand/awareness content. You will also work closely with our social acquisition team to ensure that we are connecting the dots across the funnel to convert prospects. You will manage two direct reports – the Social Media Specialist and Social Media Manager, who are responsible for managing our social customer care and our growing and very engaged private Facebook group, respectively. This role reports to the Director of Content and Social Strategy.
This is the ideal role for someone who is very self-motivated, creative, analytical and collaborative. If you are energized by creating new campaigns and experimenting with new ideas, this is the role for you. SoFi has an entrepreneurial culture, so you should be very comfortable owning and running with initiatives and bringing your fellow marketers along for the ride.
About SoFi
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Determine, implement and optimize the overall social strategy across social platforms
Manage social media manager (who is responsible for the private FB group and influencer program) and social media specialist (who is responsible for social customer care)
Work with the Director of Content & Social Strategy to determine the content/campaign calendar for paid and organic content across channels.
Oversee the creation, testing and optimization of content across channels, created by our in-house creative agency in addition to outside partners
Lead the strategy, execution and optimization of a multi-million dollar paid amplification budget of content across social platforms (note: we have an in-house social buyer).
Continually monitor performance and deliver a monthly social scorecard outlining wins, learnings and opportunities for innovation and expansion.
Personal characteristics:
Deep knowledge and passion for social media – native to the space.
Driven to balance smart strategy with breakthrough content that performs against KPIs in addition to building the brand.
High visual and creative aesthetic filters – can inspire and help develop strong creative content that contributes to brand affinity and advocacy.
Ability to navigate multiple stakeholders, platforms and communities to ensure that strategies/goals are understood and met.
Strong qualitative skills
Pop culture savvy to identify trends and key influencers that we can co-op or target within our social media programs
Detail oriented creative problem solver with passion for branding, marketing communications and advertising
You have a bias for action, thrive in working in fast paced environments managing across multiple shifting priorities
You have a proven track record of leading through influence and delivering persuasive presentations to senior leadership
You enjoy working on collaborative cross-functional teams
You are comfortable in a performance based environment
Ability to manage a content calendar with daily postings across several platforms.
Qualifications/Skills:
Bachelor’s degree
5+ years in social media marketing, with a focus on B2C brands.
Excellent written communication skills
Strong analytic skills – ability to use data to develop, optimize and measure social programs
Active daily life in online and social media
2+ years of people management experience
Benefits
Lunches, a fully stocked kitchen, and subsidized gym membership
Competitive salary packages, bonuses and stock options
A flexible vacation policy allows you to truly relax and reboot
Comprehensive health, vision, dental, and life insurance as well as disability benefits
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents
401(k) and education on retirement planning
Tuition reimbursement on approved programs, up to $5,250 a year
Monthly contribution to help you pay off your student loans
Sep 24, 2018
Full time
Description
About The Role
We are looking for a Senior Manager, Social Media to join our marketing team and lead our social media efforts across brand/awareness and organic. As the Senior Manager, Social Media, you will be responsible for developing, executing and measuring our strategies across social platforms to drive awareness, comprehension, affinity and advocacy for SoFi. You will play a key role in the content strategy, development and deployment across channels – helping us create built-for-social content that reaches and engages the right audiences. Our name, SoFi, stands for Social Finance – and we want community building and engagement to be at the heart of everything we do.
As the Senior Manager, Social Media, you will be responsible for executing and overseeing the paid amplification of brand/awareness content. You will also work closely with our social acquisition team to ensure that we are connecting the dots across the funnel to convert prospects. You will manage two direct reports – the Social Media Specialist and Social Media Manager, who are responsible for managing our social customer care and our growing and very engaged private Facebook group, respectively. This role reports to the Director of Content and Social Strategy.
This is the ideal role for someone who is very self-motivated, creative, analytical and collaborative. If you are energized by creating new campaigns and experimenting with new ideas, this is the role for you. SoFi has an entrepreneurial culture, so you should be very comfortable owning and running with initiatives and bringing your fellow marketers along for the ride.
About SoFi
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Determine, implement and optimize the overall social strategy across social platforms
Manage social media manager (who is responsible for the private FB group and influencer program) and social media specialist (who is responsible for social customer care)
Work with the Director of Content & Social Strategy to determine the content/campaign calendar for paid and organic content across channels.
Oversee the creation, testing and optimization of content across channels, created by our in-house creative agency in addition to outside partners
Lead the strategy, execution and optimization of a multi-million dollar paid amplification budget of content across social platforms (note: we have an in-house social buyer).
Continually monitor performance and deliver a monthly social scorecard outlining wins, learnings and opportunities for innovation and expansion.
Personal characteristics:
Deep knowledge and passion for social media – native to the space.
Driven to balance smart strategy with breakthrough content that performs against KPIs in addition to building the brand.
High visual and creative aesthetic filters – can inspire and help develop strong creative content that contributes to brand affinity and advocacy.
Ability to navigate multiple stakeholders, platforms and communities to ensure that strategies/goals are understood and met.
Strong qualitative skills
Pop culture savvy to identify trends and key influencers that we can co-op or target within our social media programs
Detail oriented creative problem solver with passion for branding, marketing communications and advertising
You have a bias for action, thrive in working in fast paced environments managing across multiple shifting priorities
You have a proven track record of leading through influence and delivering persuasive presentations to senior leadership
You enjoy working on collaborative cross-functional teams
You are comfortable in a performance based environment
Ability to manage a content calendar with daily postings across several platforms.
Qualifications/Skills:
Bachelor’s degree
5+ years in social media marketing, with a focus on B2C brands.
Excellent written communication skills
Strong analytic skills – ability to use data to develop, optimize and measure social programs
Active daily life in online and social media
2+ years of people management experience
Benefits
Lunches, a fully stocked kitchen, and subsidized gym membership
Competitive salary packages, bonuses and stock options
A flexible vacation policy allows you to truly relax and reboot
Comprehensive health, vision, dental, and life insurance as well as disability benefits
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents
401(k) and education on retirement planning
Tuition reimbursement on approved programs, up to $5,250 a year
Monthly contribution to help you pay off your student loans
Description
The in-house agency at SoFi, is looking for a talented Senior Interactive Designer to join our team and help deliver exceptional digital experiences for our rapidly growing brand. In this role you will be partnering closely with other designers, copywriters, developers, and project leads and working directly with the Associate Creative Director (ACD) of Interactive to help design SoFi.com and other interactive initiatives and bring SoFi’s brand and products to life. You will be also responsible for translating requirements, user needs, and technical capabilities into ideas and designs that are visually exciting, easy to use, and emotionally engaging — while delivering business results. We are looking for highly motivated individuals who are craft oriented and forward thinking, with a passion for driving performance and constant optimization.
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Concept and design for projects across SoFi.com, SoFi’s digital channels, and other digital marketing initiatives, bringing big ideas to life to drive performance, inform consumers, and build the brand.
Develop visual designs that effectively communicate product function and brand identity, including the design and production of screen layouts, color palettes, typography, user interface elements, and icons.
Collaborate with fellow members of SoFi’s in-house agency to creatively and consistently integrate the digital world with other channels and initiatives, across every part of the user journey.
Partner with the Web team to develop and execute ongoing tests and optimizations of our site, with a good understanding of performance metrics and the ability to execute on new hypotheses.
Work with cross-functional teams to define and evolve the visual language and overall strategy for SoFi.com.
Rapidly prototype for different web experiences to bring new ideas to market quickly. This is a culture that embraces experimentation, so this person should be comfortable taking big calculated risks and pushing the envelope.
Successfully communicate conceptual ideas, detailed design, and design rationale, both verbally and visually.
Champion the SoFi brand and user experience, and help shape SoFi’s brand narrative.
Qualifications, Skills, Experience
5+ years of relevant experience, with strong skills in visual design, user experience, and interaction design.
Self-motivated and able to work independently while supporting the larger team.
Comfortable mentoring and collaborating with fellow designers.
Ability to balance multiple projects with tight timelines while producing high quality designs.
Strong responsive design skills, thinking mobile first.
Strong skills in ideating, conceptualizing, wireframing, and prototyping for the web.
Strong written and oral communication and presentation skills.
Proficient in design software and tools including Adobe Creative Suite and Sketch.
A good grasp of HTML, CSS, and other technical knowledge is a plus.
A portfolio full of beautiful, yet functional work that demonstrates ability to solve complex problems.
Benefits:
Employer paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Sep 24, 2018
Full time
Description
The in-house agency at SoFi, is looking for a talented Senior Interactive Designer to join our team and help deliver exceptional digital experiences for our rapidly growing brand. In this role you will be partnering closely with other designers, copywriters, developers, and project leads and working directly with the Associate Creative Director (ACD) of Interactive to help design SoFi.com and other interactive initiatives and bring SoFi’s brand and products to life. You will be also responsible for translating requirements, user needs, and technical capabilities into ideas and designs that are visually exciting, easy to use, and emotionally engaging — while delivering business results. We are looking for highly motivated individuals who are craft oriented and forward thinking, with a passion for driving performance and constant optimization.
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Concept and design for projects across SoFi.com, SoFi’s digital channels, and other digital marketing initiatives, bringing big ideas to life to drive performance, inform consumers, and build the brand.
Develop visual designs that effectively communicate product function and brand identity, including the design and production of screen layouts, color palettes, typography, user interface elements, and icons.
Collaborate with fellow members of SoFi’s in-house agency to creatively and consistently integrate the digital world with other channels and initiatives, across every part of the user journey.
Partner with the Web team to develop and execute ongoing tests and optimizations of our site, with a good understanding of performance metrics and the ability to execute on new hypotheses.
Work with cross-functional teams to define and evolve the visual language and overall strategy for SoFi.com.
Rapidly prototype for different web experiences to bring new ideas to market quickly. This is a culture that embraces experimentation, so this person should be comfortable taking big calculated risks and pushing the envelope.
Successfully communicate conceptual ideas, detailed design, and design rationale, both verbally and visually.
Champion the SoFi brand and user experience, and help shape SoFi’s brand narrative.
Qualifications, Skills, Experience
5+ years of relevant experience, with strong skills in visual design, user experience, and interaction design.
Self-motivated and able to work independently while supporting the larger team.
Comfortable mentoring and collaborating with fellow designers.
Ability to balance multiple projects with tight timelines while producing high quality designs.
Strong responsive design skills, thinking mobile first.
Strong skills in ideating, conceptualizing, wireframing, and prototyping for the web.
Strong written and oral communication and presentation skills.
Proficient in design software and tools including Adobe Creative Suite and Sketch.
A good grasp of HTML, CSS, and other technical knowledge is a plus.
A portfolio full of beautiful, yet functional work that demonstrates ability to solve complex problems.
Benefits:
Employer paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Description
SoFi is seeking a Director, Social Media that will lead the growth and evolution of content and social marketing for SoFi. This is an opportunity for a seasoned professional to create a world-class content strategy that wins the hearts and minds of ambitious millennials. You will create a vision for original content and programming across channels and audiences, support sponsored content partnerships, define engagement metrics and leverage new technologies and distribution opportunities. You will partner closely with our internal teams as well as external media partners, marrying data analysis and creative gusto to develop and execute a compelling content program that will drive awareness, engagement and conversion for SoFi .
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Develop Social Marketing strategy that drives brand awareness, engagement, conversion and advocacy across paid, owned, shared and earned media.
Evolve SoFi’s Social strategy that supports SoFi’s brand voice and brings the brand and product to life across channels, devices and media types.
Partner with internal channel owners and teams (brand, acquisition, product, creative, media, email, search, community, BD) to build a content creation, distribution (paid, earned, owned) strategy and roadmap
Oversee the creation of social content (both with internal team and external partners and agencies), developing a systemized approach to drive scale, innovation, testing and iteration.
Manage Social Marketing Manager and Community Manager to build a robust social strategy that spans across the funnel as well as channels, leveraging impactful creative, strategic ad formats and thoughtful media targeting to drive measurable results.
Partner with SoFi’s search internal lead and external agency partner to evolve content distribution strategy to drive links and SEO rankings for SoFi.
Partner with site manager and engineering team to continue to evolve and optimize our website to surface the best and most relevant content to our readers, driving engagement and conversion.
Work in conjunction with community team to develop member testimonials, interviews, event recaps, etc. to bring SoFi’s dedication to its borrowers to life. Work with this team to build community amongst the members and drive brand advocacy.
Consistently measure, analyze and report ongoing content performance against key performance indicators.
Stay on top of new editorial and publishing platforms, ensuring SoFi’s content breaks through the clutter and reaches its target audience in authentic and interesting ways.
Skills
Understand the customer journey to inform content opportunities to help remove barrier to conversion.
Deep content strategy skills with proven track record for using content to drive business results.
Demonstrated ability to deliver engaging, creative content for multiple channels in a variety of formats across devices.
Experience distributing content through multiple channels including editorial partnerships as well as paid and organic social media.
Strong leadership and management skills with direct reports, internal teams and agency partners.
Experience building teams.
Strong analytical skills and a passing for unearthing what makes content successful and building on it.
Demonstrated ability to establish, maintain and continually improve editorial processes and workflows.
Excellent verbal and written communication skills.
Personal characteristics:
Able to develop and articulate a vision
Creative
Analytical
Organized
Strong communicator
Collaborative. A team player
Keeps an open mind
Qualifications:
Bachelor's Degree
8+ years of content marketing experience, including social media.
Need to have worked on a digital brand (i.e. services, not products), preferably B2C (though B2B experience is fine, too)
Experience in paid distribution of content – native and web based
Experience in sponsored content
Exceptionally strong data analysis skills
Very strategic, yet still very scrappy. Can prioritize according to what’s going to drive the business the most, while connecting the dots to drive greater synergy between programs and channels
Management experience, both internal as well as freelancers and agency partners
Personal finance and consumer experience preferable 2-3 years of managerial experience and the ability to direct staff to achieve short- and long-term objectives.
Benefits:
Employer paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Sep 24, 2018
Full time
Description
SoFi is seeking a Director, Social Media that will lead the growth and evolution of content and social marketing for SoFi. This is an opportunity for a seasoned professional to create a world-class content strategy that wins the hearts and minds of ambitious millennials. You will create a vision for original content and programming across channels and audiences, support sponsored content partnerships, define engagement metrics and leverage new technologies and distribution opportunities. You will partner closely with our internal teams as well as external media partners, marrying data analysis and creative gusto to develop and execute a compelling content program that will drive awareness, engagement and conversion for SoFi .
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Develop Social Marketing strategy that drives brand awareness, engagement, conversion and advocacy across paid, owned, shared and earned media.
Evolve SoFi’s Social strategy that supports SoFi’s brand voice and brings the brand and product to life across channels, devices and media types.
Partner with internal channel owners and teams (brand, acquisition, product, creative, media, email, search, community, BD) to build a content creation, distribution (paid, earned, owned) strategy and roadmap
Oversee the creation of social content (both with internal team and external partners and agencies), developing a systemized approach to drive scale, innovation, testing and iteration.
Manage Social Marketing Manager and Community Manager to build a robust social strategy that spans across the funnel as well as channels, leveraging impactful creative, strategic ad formats and thoughtful media targeting to drive measurable results.
Partner with SoFi’s search internal lead and external agency partner to evolve content distribution strategy to drive links and SEO rankings for SoFi.
Partner with site manager and engineering team to continue to evolve and optimize our website to surface the best and most relevant content to our readers, driving engagement and conversion.
Work in conjunction with community team to develop member testimonials, interviews, event recaps, etc. to bring SoFi’s dedication to its borrowers to life. Work with this team to build community amongst the members and drive brand advocacy.
Consistently measure, analyze and report ongoing content performance against key performance indicators.
Stay on top of new editorial and publishing platforms, ensuring SoFi’s content breaks through the clutter and reaches its target audience in authentic and interesting ways.
Skills
Understand the customer journey to inform content opportunities to help remove barrier to conversion.
Deep content strategy skills with proven track record for using content to drive business results.
Demonstrated ability to deliver engaging, creative content for multiple channels in a variety of formats across devices.
Experience distributing content through multiple channels including editorial partnerships as well as paid and organic social media.
Strong leadership and management skills with direct reports, internal teams and agency partners.
Experience building teams.
Strong analytical skills and a passing for unearthing what makes content successful and building on it.
Demonstrated ability to establish, maintain and continually improve editorial processes and workflows.
Excellent verbal and written communication skills.
Personal characteristics:
Able to develop and articulate a vision
Creative
Analytical
Organized
Strong communicator
Collaborative. A team player
Keeps an open mind
Qualifications:
Bachelor's Degree
8+ years of content marketing experience, including social media.
Need to have worked on a digital brand (i.e. services, not products), preferably B2C (though B2B experience is fine, too)
Experience in paid distribution of content – native and web based
Experience in sponsored content
Exceptionally strong data analysis skills
Very strategic, yet still very scrappy. Can prioritize according to what’s going to drive the business the most, while connecting the dots to drive greater synergy between programs and channels
Management experience, both internal as well as freelancers and agency partners
Personal finance and consumer experience preferable 2-3 years of managerial experience and the ability to direct staff to achieve short- and long-term objectives.
Benefits:
Employer paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Description
About The Role
COMMAS, the in-house agency at SoFi, is looking for a talented Associate Creative Director (ACD), Brand Design, to join our team and help lead the overall storytelling of our rapidly growing brand. In this role you will be partnering closely with other ACDs and working directly with the Executive Creative Director to ensure that SoFi’s brand is brought to life in a cohesive and authentic way. You will be also responsible for creating and evolving brand guidelines, assets portals, and being the brand police across the funnel. We are looking for highly motivated individuals who are craft oriented and thrive on being brand custodians, with extensive experience in brand identity engagements.
About SoFi
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Develop a world-class designs language that can be used across different platforms
Own and evolve mentor and manage team of creatives—owning the personal and professional development of these individuals
Collaborate with key stakeholders and outside agency partners to set the creative strategy to bring the brand to life across initiatives, channels and products. Use brand strategy to guide the priorities and output of the creative team
Work with leaders to identify and prioritize key brand and acquisition creative initiatives to support SoFi growth and experience for members and prospects
Partner closely with channel owners to build a consistent end-to-end brand experience across multiple marketing touch-points and multiple mediums
Qualifications, Skills, Experience
Strong leader and manager
Excellent communicator
Creative visionary
Team player
Collaborative
Attention to detail, while being able to rise above to see the bigger picture
8+ years of relevant work with a killer portfolio showcasing various design and branding engagement
Experience with brand management/design
Agency and in-house experience is a huge plus
Management and mentorship experience (5+ years)
Knowledge of financial services / personal finance a plus
Experience in traditional print and digital
Benefits
Free lunches, stocked kitchen, and subsidized gym membership.
Competitive salary packages, bonuses and equity.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFi for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Sep 24, 2018
Full time
Description
About The Role
COMMAS, the in-house agency at SoFi, is looking for a talented Associate Creative Director (ACD), Brand Design, to join our team and help lead the overall storytelling of our rapidly growing brand. In this role you will be partnering closely with other ACDs and working directly with the Executive Creative Director to ensure that SoFi’s brand is brought to life in a cohesive and authentic way. You will be also responsible for creating and evolving brand guidelines, assets portals, and being the brand police across the funnel. We are looking for highly motivated individuals who are craft oriented and thrive on being brand custodians, with extensive experience in brand identity engagements.
About SoFi
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Develop a world-class designs language that can be used across different platforms
Own and evolve mentor and manage team of creatives—owning the personal and professional development of these individuals
Collaborate with key stakeholders and outside agency partners to set the creative strategy to bring the brand to life across initiatives, channels and products. Use brand strategy to guide the priorities and output of the creative team
Work with leaders to identify and prioritize key brand and acquisition creative initiatives to support SoFi growth and experience for members and prospects
Partner closely with channel owners to build a consistent end-to-end brand experience across multiple marketing touch-points and multiple mediums
Qualifications, Skills, Experience
Strong leader and manager
Excellent communicator
Creative visionary
Team player
Collaborative
Attention to detail, while being able to rise above to see the bigger picture
8+ years of relevant work with a killer portfolio showcasing various design and branding engagement
Experience with brand management/design
Agency and in-house experience is a huge plus
Management and mentorship experience (5+ years)
Knowledge of financial services / personal finance a plus
Experience in traditional print and digital
Benefits
Free lunches, stocked kitchen, and subsidized gym membership.
Competitive salary packages, bonuses and equity.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFi for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Description
About The Role
COMMAS, the in-house agency at SoFi, is looking for a talented Associate Creative Director, Art Direction, to join our team and help lead the overall storytelling of our rapidly growing brand. In this role you will be partnering closely with other ACDs and working directly with our Executive Creative Director to ensure that SoFi’s brand is brought to life in a cohesive and authentic way in variety of brand and direct campaigns. You will be also responsible for creating and evolving visual guidelines to ensure consistent representation of the SoFi brand across all our marketing assets across the funnel. We are looking for highly motivated individuals who are craft oriented and thrive on being brand custodians, with extensive experience in video/TV production and leading large campaigns & pitches.
About SoFi
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Lead a core creative team (Art director and Copywriter) and communicate clearly and professionally.
Work with a fast-paced marketing team to deliver on time and meet objectives.
Ability to jump from adobe CC to PowerPoint as the situation requires.
Ability to creatively direct third party vendors on everything from video projects to large scale fabrications.
You will partner with writers creatives and a cross-functional team of strategists, visual designers, product designers, technologists, business leaders—to bring ideas to life and products to market.
Support the ECD and partner with ACD in leading and mentoring a multidisciplinary creative team of 5+ to do exceptional brand and product work
Projects include: Multitouch brand & product campaigns, ‘concepting’ experiential marketing (activations, pop-ups etc), social and DR campaigns, and all marketing communications.
Qualifications, Skills, Experience
10+ years of art direction and design experience working in a multitude of creative mediums
Proven experience leading TV/video productions
3+ years of creative management
Education in design or prior hands on experience as a designer/art director
A proven digital and print background with a wide range of experience is a plus
Experience with print and online design
Proficient in Photoshop, Illustrator, InDesign and other Adobe CC software
Understanding of HTML/CSS, A strong interest in typography, concept and design trends.
Familiarity of leading media and emerging technologies
Ability to work collaboratively with many types of personalities
Able to work in a team environment
Excellent verbal and written communication/presentation skills
Self-motivated and able to stay on top of project deadlines as well as the teams
Ability to be nimble and humble when new input/criteria affect a project or the team
Coach, counsel, mentor, and inspire
Agency and in-house experience is a huge plus
Knowledge of financial services / personal finance a plus
Benefits
Free lunches, stocked kitchen, and subsidized gym membership.
Competitive salary packages, bonuses and equity.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFi for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Sep 24, 2018
Full time
Description
About The Role
COMMAS, the in-house agency at SoFi, is looking for a talented Associate Creative Director, Art Direction, to join our team and help lead the overall storytelling of our rapidly growing brand. In this role you will be partnering closely with other ACDs and working directly with our Executive Creative Director to ensure that SoFi’s brand is brought to life in a cohesive and authentic way in variety of brand and direct campaigns. You will be also responsible for creating and evolving visual guidelines to ensure consistent representation of the SoFi brand across all our marketing assets across the funnel. We are looking for highly motivated individuals who are craft oriented and thrive on being brand custodians, with extensive experience in video/TV production and leading large campaigns & pitches.
About SoFi
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Lead a core creative team (Art director and Copywriter) and communicate clearly and professionally.
Work with a fast-paced marketing team to deliver on time and meet objectives.
Ability to jump from adobe CC to PowerPoint as the situation requires.
Ability to creatively direct third party vendors on everything from video projects to large scale fabrications.
You will partner with writers creatives and a cross-functional team of strategists, visual designers, product designers, technologists, business leaders—to bring ideas to life and products to market.
Support the ECD and partner with ACD in leading and mentoring a multidisciplinary creative team of 5+ to do exceptional brand and product work
Projects include: Multitouch brand & product campaigns, ‘concepting’ experiential marketing (activations, pop-ups etc), social and DR campaigns, and all marketing communications.
Qualifications, Skills, Experience
10+ years of art direction and design experience working in a multitude of creative mediums
Proven experience leading TV/video productions
3+ years of creative management
Education in design or prior hands on experience as a designer/art director
A proven digital and print background with a wide range of experience is a plus
Experience with print and online design
Proficient in Photoshop, Illustrator, InDesign and other Adobe CC software
Understanding of HTML/CSS, A strong interest in typography, concept and design trends.
Familiarity of leading media and emerging technologies
Ability to work collaboratively with many types of personalities
Able to work in a team environment
Excellent verbal and written communication/presentation skills
Self-motivated and able to stay on top of project deadlines as well as the teams
Ability to be nimble and humble when new input/criteria affect a project or the team
Coach, counsel, mentor, and inspire
Agency and in-house experience is a huge plus
Knowledge of financial services / personal finance a plus
Benefits
Free lunches, stocked kitchen, and subsidized gym membership.
Competitive salary packages, bonuses and equity.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFi for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Description
Lead by the Chief Risk Officer, SoFi’s Risk Management group has responsibility for ensuring that the organization’s growth in lending and other Member activities aligns with the company’s risk appetite. The group directly manages the credit risk strategies and policies for all products, administers a strong Third Party Risk management program in tandem with business line partners, promotes strong compliance with regulations, creates processes for excellent operational controls, and helps SoFi deliver on a great customer experience Responsibilities Analyze portfolio performance to identify risk factors at early stage Analyze the performances and derive data driven strategies for risk and/or marketing treatment strategies Develop analytical tools ranging from customer segmentation to scorecard development Develop forecasting methods and monitor the performance of different acquisition vintages as well as the roll rate of different past due/default buckets to define portfolio performance trend Optimize targeting, offers and performance across multiple origination channels Analysis of opportunity and risk of new product offerings Perform other related duties as required and assigned Qualifications MS in a quantitative field (e.g., Applied Math, Econ, Statistics or related field preferred) Five to seven years of experience in financial modeling/use of statistical/machine learning models Strong data analysis experience within the financial services industry Excellent SQL skills: extensive experience querying large, complex data sets High proficiency with Excel including pivoting capabilities and analysis modules – VBA macros and ODBC sourcing a plus Working knowledge of basic statistics; experience with R, SAS or similar a plus Proven track record at delivering timely and accurate information in a fast-paced environment Excellent critical thinking, problem solving, mathematical skills and sound judgment Strong business acumen and ability to interface with executive management
Sep 20, 2018
Full time
Description
Lead by the Chief Risk Officer, SoFi’s Risk Management group has responsibility for ensuring that the organization’s growth in lending and other Member activities aligns with the company’s risk appetite. The group directly manages the credit risk strategies and policies for all products, administers a strong Third Party Risk management program in tandem with business line partners, promotes strong compliance with regulations, creates processes for excellent operational controls, and helps SoFi deliver on a great customer experience Responsibilities Analyze portfolio performance to identify risk factors at early stage Analyze the performances and derive data driven strategies for risk and/or marketing treatment strategies Develop analytical tools ranging from customer segmentation to scorecard development Develop forecasting methods and monitor the performance of different acquisition vintages as well as the roll rate of different past due/default buckets to define portfolio performance trend Optimize targeting, offers and performance across multiple origination channels Analysis of opportunity and risk of new product offerings Perform other related duties as required and assigned Qualifications MS in a quantitative field (e.g., Applied Math, Econ, Statistics or related field preferred) Five to seven years of experience in financial modeling/use of statistical/machine learning models Strong data analysis experience within the financial services industry Excellent SQL skills: extensive experience querying large, complex data sets High proficiency with Excel including pivoting capabilities and analysis modules – VBA macros and ODBC sourcing a plus Working knowledge of basic statistics; experience with R, SAS or similar a plus Proven track record at delivering timely and accurate information in a fast-paced environment Excellent critical thinking, problem solving, mathematical skills and sound judgment Strong business acumen and ability to interface with executive management
Description
Job Summary:
The Incident Response Program Manager role includes responsibility for developing, deploying and managing a security incident response function that includes monitoring, alerting, investigating, containing, and recovering from cyber security incidents. The candidate will work closely with IT, Engineering, Legal, HR, PR, Risk, Law Enforcement and other internal and external resources to ensure a timely and effective response to security incidents.
The ideal candidate will be a thought leader, an innovator, self-motivated and a driver, with relevant incident investigation and incident response experience.
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities:
As a direct report to the Chief Information Security Officer, you will have the following responsibilities:
Partner with IT, Engineering, Legal, HR, PR, Risk, Law Enforcement and other internal and external resources to ensure security incident response processes and tools are in place to manage security incidents and to meet business objectives and regulatory requirements
Provide training and awareness for security incident management including tabletop, scenario-based and live testing exercises
Serve as a security leader by promoting security awareness, mentoring other team members, and staying up-to-date on current incident response methodologies and technologies
Lead a virtual team of incident response analysts, setting direction, developing and growing staff, and execution of performance and management processes
Investigate security incidents from confirmation of the incident, to resolution and capturing lessons learned
Coordinate with technical teams and third-party vendors to triage and contain threats and quickly mitigate damages
Perform after-incident reporting and root cause analyses
Manage relevant threat intelligence and apply to incident response
Maintain and update incident response playbooks based on new procedures and best practice methodologies
Provide support in maintaining an incident response toolkit using advanced open source technologies and various incident response products.
Design and deploy real-time monitoring and triage of incidents and alerts received
Conduct investigations as requested by management
Ensure adequate metrics and documentation of incident response operations
Develop and maintain liaisons with local, state, federal and international law enforcement authorities
Critical Requirements / Knowledge / Skills:
Successful candidates for this key role must have a high degree of integrity and capacity to work independently, under tight time constraints
Effective time management skills are a must, as well as the ability to be flexible and creative
Bachelor's degree in technology or science
A minimum of 5 years’ experience with investigations and responding to security-related incidents
At least 5 years of law enforcement experience to include assignments to investigative units and at least 2 years of investigative management experience
High level of analytical, planning and organizational ability
Ability to exercise judgment and discretion in developing, applying and
interpreting internal policies and procedures
Proven track record of complex problem solving and decision-making ability
Demonstrated ability to effectively prioritize and execute tasks in a high-pressure environment
Strong teamwork and collaboration skills
Excellent written, verbal and presentation communication skills, including the ability to make presentations to senior level executives and prepare written policies and reports
The position will be expected to undertake travel as needed to other company sites, with the home office location being San Francisco, CA
Benefits:
Employer paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Sep 20, 2018
Full time
Description
Job Summary:
The Incident Response Program Manager role includes responsibility for developing, deploying and managing a security incident response function that includes monitoring, alerting, investigating, containing, and recovering from cyber security incidents. The candidate will work closely with IT, Engineering, Legal, HR, PR, Risk, Law Enforcement and other internal and external resources to ensure a timely and effective response to security incidents.
The ideal candidate will be a thought leader, an innovator, self-motivated and a driver, with relevant incident investigation and incident response experience.
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities:
As a direct report to the Chief Information Security Officer, you will have the following responsibilities:
Partner with IT, Engineering, Legal, HR, PR, Risk, Law Enforcement and other internal and external resources to ensure security incident response processes and tools are in place to manage security incidents and to meet business objectives and regulatory requirements
Provide training and awareness for security incident management including tabletop, scenario-based and live testing exercises
Serve as a security leader by promoting security awareness, mentoring other team members, and staying up-to-date on current incident response methodologies and technologies
Lead a virtual team of incident response analysts, setting direction, developing and growing staff, and execution of performance and management processes
Investigate security incidents from confirmation of the incident, to resolution and capturing lessons learned
Coordinate with technical teams and third-party vendors to triage and contain threats and quickly mitigate damages
Perform after-incident reporting and root cause analyses
Manage relevant threat intelligence and apply to incident response
Maintain and update incident response playbooks based on new procedures and best practice methodologies
Provide support in maintaining an incident response toolkit using advanced open source technologies and various incident response products.
Design and deploy real-time monitoring and triage of incidents and alerts received
Conduct investigations as requested by management
Ensure adequate metrics and documentation of incident response operations
Develop and maintain liaisons with local, state, federal and international law enforcement authorities
Critical Requirements / Knowledge / Skills:
Successful candidates for this key role must have a high degree of integrity and capacity to work independently, under tight time constraints
Effective time management skills are a must, as well as the ability to be flexible and creative
Bachelor's degree in technology or science
A minimum of 5 years’ experience with investigations and responding to security-related incidents
At least 5 years of law enforcement experience to include assignments to investigative units and at least 2 years of investigative management experience
High level of analytical, planning and organizational ability
Ability to exercise judgment and discretion in developing, applying and
interpreting internal policies and procedures
Proven track record of complex problem solving and decision-making ability
Demonstrated ability to effectively prioritize and execute tasks in a high-pressure environment
Strong teamwork and collaboration skills
Excellent written, verbal and presentation communication skills, including the ability to make presentations to senior level executives and prepare written policies and reports
The position will be expected to undertake travel as needed to other company sites, with the home office location being San Francisco, CA
Benefits:
Employer paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Description
SoFi is seeking an experienced leader to assist in all aspects of our governance, risk and compliance program. This role will report to the Director of Information Security and work with cross-functional teams and external parties to support compliance, risk management and business development activities.
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Manage and own major GRC-focused initiatives from beginning to end with minimal supervision.
Assess and track compliance with regulatory and legal requirements relevant to the SoFi business such as GLBA, FINRA, NYDFS, Colorado Security Act and contractual commitments
Perform vendor security and privacy due diligence
Coordinate 3rd party audits of SoFi, SOC 2 audits and PCI
Drive privacy and information security training and awareness
Manage privacy incident response and coordinate remediation activities
Maintain information security and privacy policies
Works as an advisor to the business areas to plan for vendor solutions for managing the information security risk.
Leads the escalation and resolution of risk and compliance issues with appropriate leadership including business, security, privacy, legal, compliance and IT teams
Metrics driven, understands, develops and delivers meaningful dashboards and reports to a wide audience demonstrating our current program state and adherence to frameworks and standards.
Works closely with GRC Director towards overall program rollout and providing risk-based operational metrics/management support.
Minimum qualifications
BS degree in Computer Information Systems or related field
5+ years of experience in compliance, privacy and/or security risk management
Strong leadership skills
Experience with business continuity planning and testing, as well as third-party security management
Familiarity with U.S privacy regulations, SSAE18 SOC1/SOC2 and standards such as NIST and PCI
Familiarity with GRC tools
Self-starter with strong interpersonal and communication skills
Demonstrate ability to assimilate new knowledge quickly
Comfortable working in a fast-paced, dynamic environment
Preferred qualifications
MS in Management or MBA desired
Big 4, or management/IT consulting experience
Practical experience implementing GRC
Experience with vendor risk management
CISSP, CISM, CISA, CIPP or similar certifications
Experience leading security or privacy training courses
Benefits
Subsidized lunches, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Sep 20, 2018
Full time
Description
SoFi is seeking an experienced leader to assist in all aspects of our governance, risk and compliance program. This role will report to the Director of Information Security and work with cross-functional teams and external parties to support compliance, risk management and business development activities.
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Manage and own major GRC-focused initiatives from beginning to end with minimal supervision.
Assess and track compliance with regulatory and legal requirements relevant to the SoFi business such as GLBA, FINRA, NYDFS, Colorado Security Act and contractual commitments
Perform vendor security and privacy due diligence
Coordinate 3rd party audits of SoFi, SOC 2 audits and PCI
Drive privacy and information security training and awareness
Manage privacy incident response and coordinate remediation activities
Maintain information security and privacy policies
Works as an advisor to the business areas to plan for vendor solutions for managing the information security risk.
Leads the escalation and resolution of risk and compliance issues with appropriate leadership including business, security, privacy, legal, compliance and IT teams
Metrics driven, understands, develops and delivers meaningful dashboards and reports to a wide audience demonstrating our current program state and adherence to frameworks and standards.
Works closely with GRC Director towards overall program rollout and providing risk-based operational metrics/management support.
Minimum qualifications
BS degree in Computer Information Systems or related field
5+ years of experience in compliance, privacy and/or security risk management
Strong leadership skills
Experience with business continuity planning and testing, as well as third-party security management
Familiarity with U.S privacy regulations, SSAE18 SOC1/SOC2 and standards such as NIST and PCI
Familiarity with GRC tools
Self-starter with strong interpersonal and communication skills
Demonstrate ability to assimilate new knowledge quickly
Comfortable working in a fast-paced, dynamic environment
Preferred qualifications
MS in Management or MBA desired
Big 4, or management/IT consulting experience
Practical experience implementing GRC
Experience with vendor risk management
CISSP, CISM, CISA, CIPP or similar certifications
Experience leading security or privacy training courses
Benefits
Subsidized lunches, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.