Job Description
Attracting and retaining fantastic people is the most important thing we do here at Plaid. We care deeply about the experience of every candidate, no matter the outcome. For this reason, our founders ran recruiting themselves for the first few years of Plaid's life. Now we're looking to build a recruiting team that has this same mentality.
We are looking for a Recruiting Operations Lead to drive recruiting initiatives, process improvements and lead our team of RCs. You will using data and analytics to optimize how we attract, source, recruit and interview candidates.
What excites you
- Build internal process documentation to support recruiting programs and business operations
- Design and define recruiting workflows, processes and procedures
- Regularly evaluate and revamp policies and processes
- Prepare data and develop standard reports when needed
- Maintain all hiring job descriptions, rubrics, interview panels
- Support and encourage the growth of recruiting coordinators
- Ensure coordinators are providing excellent support to recruiters; give timely feedback and troubleshoot issues
- Empower and support the Recruiting Coordinator team to deliver results through goal setting, mentorship, resource alignment, and performance management
- Oversee the hiring, on-boarding, and training of new Recruiting Coordinators as needed
- Ensure that our Coordinator team is consistently operating at optimal efficiency
What excites us
- Experience within a recruiting or growing user-facing organization
- Experience managing people, with the ability to lead, mentor, and support the recruiting coordinator team
- Strong time management, communication and organizational skills
- A team player with excellent relationship management skills
- Knowledge of recruiting systems and processes
- BS/BA degree
- Proven track record of designing and implementing process improvements
- An analytical, data-driven mindset towards problem solving
- Excellent project management skills
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Plaid
Plaid is the technology platform providing the tools and access needed for the development of a fully modern, and digitally-enabled financial system. Plaid makes it easier and safer for developers — from the smallest startups to the largest financial institutions — to build innovative financial services and applications. Plaid offers beautiful consumer experiences, developer-friendly infrastructure, and intelligence tools that give everyone the ability to build the future of financial services.
Plaid was launched by William Hockey and Zach Perret in 2012 and is headquartered in San Francisco, California.
