At Tutuka, we think everyone should have access to user-friendly payment services. We make connecting easy, by making simple, safe payments happen for people around the globe. We enable payments via virtual and physical cards for partners like banks, telcos, retailers, developers and fintechs across the world.
We already have a team of amazing client executives at Tutuka who work either remotely or out of our Johannesburg, Bangkok or Dubai offices, and now we need you!
Job Description
As a remote Junior Client Executive at Tutuka Software you will be responsible for providing excellent service to clients in Singapore and the wider South East Asia and working with the larger Tutuka team that works across 10 countries.
We are looking for someone who is enthusiastic, disciplined and dedicated and keen to work in the world of technology and payments.
The role will entail:
Working remotely out of Singapore
Establishing and maintaining strong client relationships through face to face meetings, telephone, Skype/ Zoom and email communication
Working with our global partners such as MasterCard, banks and other payment companies
Working at different levels in the customer’s organization to delight our customer’s and grow our business with them
Communicating and representing the client’s interests to the Tutuka team
Setting up of new card programs using Tutuka’s systems
Assisting our support team by training them on the specific needs of your customers
And much more that we will train you on
Responsibilities:
Provide technical and business support for customers
Address all product-related queries on time
Train customers to use products effectively
Provide developers with customer’s feedback to help identify potential new features or products
Report on product performance
Identify solutions to reduce costs
Analyse customer’s needs and suggest upgrades or additional features to meet their requirements
Work with the new business team to identify new business opportunities and increase sales
Qualifications
Technical/ Professional Qualifications:
Degree or equivalent account management experience
Excellent written and verbal communication skills in business English
Strong technical and problem-solving skills
Exposure to payment systems and software development would be useful
An ability to grasp customers’ needs and suggest timely solutions
Additional Information
Lots of space to challenge yourself:
Learning about how the payments industry works
Working with global clients and partners
Working with dynamic software that is flexible and can be adapted to the need of any client
Helping to grow our technology by understanding your customer’s needs, and conveying that into tangible applications
What's in it for you:
Working at the cutting edge of payment innovation
International and regional travel
International exposure and experience
Flexibility of working remotely
If you can see yourself in this remote role and feel you can add to the ongoing success of Tutuka, then please get in touch and apply.
Tutuka looks to build strong, diverse teams built from different backgrounds, experiences and identities.
Mar 12, 2019
Full time
At Tutuka, we think everyone should have access to user-friendly payment services. We make connecting easy, by making simple, safe payments happen for people around the globe. We enable payments via virtual and physical cards for partners like banks, telcos, retailers, developers and fintechs across the world.
We already have a team of amazing client executives at Tutuka who work either remotely or out of our Johannesburg, Bangkok or Dubai offices, and now we need you!
Job Description
As a remote Junior Client Executive at Tutuka Software you will be responsible for providing excellent service to clients in Singapore and the wider South East Asia and working with the larger Tutuka team that works across 10 countries.
We are looking for someone who is enthusiastic, disciplined and dedicated and keen to work in the world of technology and payments.
The role will entail:
Working remotely out of Singapore
Establishing and maintaining strong client relationships through face to face meetings, telephone, Skype/ Zoom and email communication
Working with our global partners such as MasterCard, banks and other payment companies
Working at different levels in the customer’s organization to delight our customer’s and grow our business with them
Communicating and representing the client’s interests to the Tutuka team
Setting up of new card programs using Tutuka’s systems
Assisting our support team by training them on the specific needs of your customers
And much more that we will train you on
Responsibilities:
Provide technical and business support for customers
Address all product-related queries on time
Train customers to use products effectively
Provide developers with customer’s feedback to help identify potential new features or products
Report on product performance
Identify solutions to reduce costs
Analyse customer’s needs and suggest upgrades or additional features to meet their requirements
Work with the new business team to identify new business opportunities and increase sales
Qualifications
Technical/ Professional Qualifications:
Degree or equivalent account management experience
Excellent written and verbal communication skills in business English
Strong technical and problem-solving skills
Exposure to payment systems and software development would be useful
An ability to grasp customers’ needs and suggest timely solutions
Additional Information
Lots of space to challenge yourself:
Learning about how the payments industry works
Working with global clients and partners
Working with dynamic software that is flexible and can be adapted to the need of any client
Helping to grow our technology by understanding your customer’s needs, and conveying that into tangible applications
What's in it for you:
Working at the cutting edge of payment innovation
International and regional travel
International exposure and experience
Flexibility of working remotely
If you can see yourself in this remote role and feel you can add to the ongoing success of Tutuka, then please get in touch and apply.
Tutuka looks to build strong, diverse teams built from different backgrounds, experiences and identities.
Stripe is expanding internet commerce by making it easy for new businesses to get started and grow globally. By helping businesses accept payments from anywhere in the world and broadening the types of transactions that happen online, we aim to increase the GDP of the internet.
With only 600 people today, Stripe helps hundreds of thousands of businesses around the world process billions of dollars every year. To date our growth has been driven by enthusiastic users, deep community involvement, and a bit of media coverage. Now we’re looking for a corporate communications leader to scale our message to larger business and policy-focused stakeholders.
You will:
Define our point of view on broader industry topics and help further them in the right media
Develop and maintain relationships with reporters and other influencers, particularly in the national and business media
Lead the team on strategic communications and issues management
Create and extend Stripe’s employment brand
Help manage global agency teams and ensure consistency across geographies
You should have:
Stellar written and verbal communication skills
12-15 years of experience in public relations or reputation management, preferably in a high-growth and/or B2B environment
Familiarity with typical business metrics
A proven track record, and relationships with key technology and business influencers
You should include these in your application:
Resume and LinkedIn profile
Any information you think would be most useful for us in understanding your background and accomplishments
Writing samples are always welcome!
Aug 01, 2017
Full time
Stripe is expanding internet commerce by making it easy for new businesses to get started and grow globally. By helping businesses accept payments from anywhere in the world and broadening the types of transactions that happen online, we aim to increase the GDP of the internet.
With only 600 people today, Stripe helps hundreds of thousands of businesses around the world process billions of dollars every year. To date our growth has been driven by enthusiastic users, deep community involvement, and a bit of media coverage. Now we’re looking for a corporate communications leader to scale our message to larger business and policy-focused stakeholders.
You will:
Define our point of view on broader industry topics and help further them in the right media
Develop and maintain relationships with reporters and other influencers, particularly in the national and business media
Lead the team on strategic communications and issues management
Create and extend Stripe’s employment brand
Help manage global agency teams and ensure consistency across geographies
You should have:
Stellar written and verbal communication skills
12-15 years of experience in public relations or reputation management, preferably in a high-growth and/or B2B environment
Familiarity with typical business metrics
A proven track record, and relationships with key technology and business influencers
You should include these in your application:
Resume and LinkedIn profile
Any information you think would be most useful for us in understanding your background and accomplishments
Writing samples are always welcome!
Business Operations works across all teams at Stripe to drive and enable growth of the business. We lead mission critical, cross-functional efforts, deliver objective analysis and insights, and execute on strategic initiatives. You may dig into winning new market segments, design new business systems and processes to scale Stripe, help us launch new products, or unlock new revenue opportunities. Whatever it is, we work on what will move the needle most for Stripe. We care about results, not activity, and we have fun doing it. In all cases, if you like hard problems, are analytical, and are an amazing teammate, we want to hear from you!
Guide to the onsite interview (PDF)
You might:
Help identify and implement new opportunities that grow Stripe’s business.
Work with product to prioritize and launch products most important to our segments.
Design and manage the business and operational systems and processes that make Stripe tick.
Identify and perform analyses and research that help us make the right growth decisions for Stripe.
Incubate and help run new teams.
Work with teams to help them execute on important strategic initiatives.
Lead operational projects that help other Stripe teams work more effectively and efficiently.
You might be a fit if:
You get a kick out of digging deep into the data, thinking from first principles, and delivering the best results.
You enjoy doing whatever it takes to execute on complex projects.
You have 5+ years of experience in a highly strategic, analytical and operational role within a rapidly growing company.
You have a knack for working well with a wide range of people.
You have experience in product or project management, taking projects from conception to launch.
You have a proven track record for working well across teams and with external partners.
You have a process-oriented mindset and ability to execute.
You excel in analytics and problem solving.
Nice to have:
Experience with SQL or a willingness/aptitude to learn.
CS background or affinities.
Experience in a high growth technology company.
Experience in the payments space.
Experience in consulting or finance.
“Nice to have” really means “nice to have”. It’s completely possible that you don’t have any of these and are still a great fit for the team.
You should include these in your application:
A resume and/or LinkedIn profile.
A 1-2 paragraph summary of your favorite project from any of your work or personal experiences.
Aug 01, 2017
Full time
Business Operations works across all teams at Stripe to drive and enable growth of the business. We lead mission critical, cross-functional efforts, deliver objective analysis and insights, and execute on strategic initiatives. You may dig into winning new market segments, design new business systems and processes to scale Stripe, help us launch new products, or unlock new revenue opportunities. Whatever it is, we work on what will move the needle most for Stripe. We care about results, not activity, and we have fun doing it. In all cases, if you like hard problems, are analytical, and are an amazing teammate, we want to hear from you!
Guide to the onsite interview (PDF)
You might:
Help identify and implement new opportunities that grow Stripe’s business.
Work with product to prioritize and launch products most important to our segments.
Design and manage the business and operational systems and processes that make Stripe tick.
Identify and perform analyses and research that help us make the right growth decisions for Stripe.
Incubate and help run new teams.
Work with teams to help them execute on important strategic initiatives.
Lead operational projects that help other Stripe teams work more effectively and efficiently.
You might be a fit if:
You get a kick out of digging deep into the data, thinking from first principles, and delivering the best results.
You enjoy doing whatever it takes to execute on complex projects.
You have 5+ years of experience in a highly strategic, analytical and operational role within a rapidly growing company.
You have a knack for working well with a wide range of people.
You have experience in product or project management, taking projects from conception to launch.
You have a proven track record for working well across teams and with external partners.
You have a process-oriented mindset and ability to execute.
You excel in analytics and problem solving.
Nice to have:
Experience with SQL or a willingness/aptitude to learn.
CS background or affinities.
Experience in a high growth technology company.
Experience in the payments space.
Experience in consulting or finance.
“Nice to have” really means “nice to have”. It’s completely possible that you don’t have any of these and are still a great fit for the team.
You should include these in your application:
A resume and/or LinkedIn profile.
A 1-2 paragraph summary of your favorite project from any of your work or personal experiences.
About the role…
The Customer Insights Manager is responsible for using data, insights and analysis to solve a variety of complex business problems for Currencycloud (e.g. how do customers use our products and what should our pricing look like?). They will be accountable for ensuring that customer insight & analysis lies at the heart of product development, pricing, marketing & prioritization of software backlogs.
The Details…
Manage the full life cycle of analytics projects - from ideation to planning to execution
Work closely with business stakeholders to define & develop hypotheses to be disproved. These should cover a wide breadth of what we do as a business:
How customers use our products: which features do they use?
Pricing of our products
Customer journeys – pre-sale & post-sale
Product & feature adoption
Unit economics, e.g. margin
Collection of monies, conversion of different currencies & payments to beneficiaries
Retention
Up-sell & cross-sell
Query several large, complex databases containing a variety of data (structured & unstructured) relating to our customers, products, pricing, business processes and economics
Manipulate data using SQL (or similar languages) and Excel to analyse results and identify actionable insights
Package & present actionable insights as robust recommendations (“so what”?) that drive significant customer & commercial outcomes for Currencycloud
Augment your quantitative analyses by using qualitative customer development techniques to get insights into ‘why’
Build a suite of models & reports that stakeholders can use to self-serve. These will cover everything from SaaS metrics (e.g. CLTV) to customer behavior to product usage
Role model using Test & Learn techniques to solve pressing business problems
Be the customer insights SME for the business and make recommendations for how we can
improve our data collection, data management & generation of insights
Get your hands dirty with data – quantitative & qualitative – to power Currencycloud’s growth
What Skills & Experience do I need?
Proven experience in a customer insights role
Very strong statistical & analytical skills, with experience using SQL (or similar languages) for data
extraction, manipulation & analysis
Experience managing analytics projects
Ability to generate meaningful insights & recommendations that move the dial commercially
Excellent communication skills both written and verbal
Excellent team working skills, ability to manage own workload and tenacious attention to detail
Comfortable working in a start up environment
Have an interest in the payments, financial services, technology or FX industry
If this sounds like you and you’re looking to join a company that offers health, dental, and vision cover as well as a competitive pension & life assurance scheme, 25 days annual leave each year plus a day off for your birthday AND team drinks & snacks every Friday, then get in touch!
Aug 01, 2017
Full time
About the role…
The Customer Insights Manager is responsible for using data, insights and analysis to solve a variety of complex business problems for Currencycloud (e.g. how do customers use our products and what should our pricing look like?). They will be accountable for ensuring that customer insight & analysis lies at the heart of product development, pricing, marketing & prioritization of software backlogs.
The Details…
Manage the full life cycle of analytics projects - from ideation to planning to execution
Work closely with business stakeholders to define & develop hypotheses to be disproved. These should cover a wide breadth of what we do as a business:
How customers use our products: which features do they use?
Pricing of our products
Customer journeys – pre-sale & post-sale
Product & feature adoption
Unit economics, e.g. margin
Collection of monies, conversion of different currencies & payments to beneficiaries
Retention
Up-sell & cross-sell
Query several large, complex databases containing a variety of data (structured & unstructured) relating to our customers, products, pricing, business processes and economics
Manipulate data using SQL (or similar languages) and Excel to analyse results and identify actionable insights
Package & present actionable insights as robust recommendations (“so what”?) that drive significant customer & commercial outcomes for Currencycloud
Augment your quantitative analyses by using qualitative customer development techniques to get insights into ‘why’
Build a suite of models & reports that stakeholders can use to self-serve. These will cover everything from SaaS metrics (e.g. CLTV) to customer behavior to product usage
Role model using Test & Learn techniques to solve pressing business problems
Be the customer insights SME for the business and make recommendations for how we can
improve our data collection, data management & generation of insights
Get your hands dirty with data – quantitative & qualitative – to power Currencycloud’s growth
What Skills & Experience do I need?
Proven experience in a customer insights role
Very strong statistical & analytical skills, with experience using SQL (or similar languages) for data
extraction, manipulation & analysis
Experience managing analytics projects
Ability to generate meaningful insights & recommendations that move the dial commercially
Excellent communication skills both written and verbal
Excellent team working skills, ability to manage own workload and tenacious attention to detail
Comfortable working in a start up environment
Have an interest in the payments, financial services, technology or FX industry
If this sounds like you and you’re looking to join a company that offers health, dental, and vision cover as well as a competitive pension & life assurance scheme, 25 days annual leave each year plus a day off for your birthday AND team drinks & snacks every Friday, then get in touch!
WE ARE LENDICO Lendico is a modern FinTech company specializing in the provision of corporate loans through an internet-based marketplace. Lendico brings together borrowers and investors across the marketplace and offers a digital and fast alternative to banks. Lending is fully online, without any branch network. We use state-of-the-art technologies and work on innovative processes to reduce costs and optimize handling for our users. Since its founding in December 2013, Lendico has won the trust of over 400,000 users and has won several awards as the best credit market place.
YOUR TASKS
As a Credit Analyst Trainee (m / w) for corporate loans, you strengthen our international team in the field of underwriting. In detail, your tasks include:
Carry out an initial assessment of credit claims, in particular for the German and Dutch market
Record all necessary customer data for the subsequent creditworthiness check
Preparation of appropriate financing requests for the review by senior analysts
Publication of all approved loan applications on the Lendico credit market
Close collaboration with other departments such as Operations and Client Relations
Support in the general day-to-day business and in the optimization of processes and systems
YOUR PROFILE
A completed banking-specific, commercial training or a corresponding study
Conscientiousness, a high degree of sense of responsibility and communication skills
Affinity to the Fintech industry
Good MS Office skills
Fluency in German, English and / or Dutch is an advantage
WHAT WE OFFER
Perspective to develop into a fully trained credit analyst within two years
The opportunity to help shape the further growth in an innovative Fintech
Diversified, responsible tasks and further education through internal training
Open and collegial working atmosphere in a dynamic environment
Start-up according to the standard "soft" & "free" drinks, regular teamevents, language courses, and much more.
Aug 01, 2017
Full time
WE ARE LENDICO Lendico is a modern FinTech company specializing in the provision of corporate loans through an internet-based marketplace. Lendico brings together borrowers and investors across the marketplace and offers a digital and fast alternative to banks. Lending is fully online, without any branch network. We use state-of-the-art technologies and work on innovative processes to reduce costs and optimize handling for our users. Since its founding in December 2013, Lendico has won the trust of over 400,000 users and has won several awards as the best credit market place.
YOUR TASKS
As a Credit Analyst Trainee (m / w) for corporate loans, you strengthen our international team in the field of underwriting. In detail, your tasks include:
Carry out an initial assessment of credit claims, in particular for the German and Dutch market
Record all necessary customer data for the subsequent creditworthiness check
Preparation of appropriate financing requests for the review by senior analysts
Publication of all approved loan applications on the Lendico credit market
Close collaboration with other departments such as Operations and Client Relations
Support in the general day-to-day business and in the optimization of processes and systems
YOUR PROFILE
A completed banking-specific, commercial training or a corresponding study
Conscientiousness, a high degree of sense of responsibility and communication skills
Affinity to the Fintech industry
Good MS Office skills
Fluency in German, English and / or Dutch is an advantage
WHAT WE OFFER
Perspective to develop into a fully trained credit analyst within two years
The opportunity to help shape the further growth in an innovative Fintech
Diversified, responsible tasks and further education through internal training
Open and collegial working atmosphere in a dynamic environment
Start-up according to the standard "soft" & "free" drinks, regular teamevents, language courses, and much more.
WE ARE LENDICO Lendico is a modern FinTech company focussing on the intermediation of company loans via an online lending market place. On its platforms Lendico connects companies and investors and offers a fast and digital alternative to regular banks. The loan process is completely online and without any branch network. With the most modern technologies and innovative processes Lendico aims for minimizing the cost and handling efforts connected to company financing. Since its foundation in December 2013, Lendico has gained the trust of more than 400.000 users and won several awards in the P2P-segment.
YOUR RESPONSIBILITIES
As a Senior Operations Manager (m/f), you are responsible for monitoring and improving the integrity and efficiency of all operational processes, on both sides of the marketplace, the borrower side (loan request to payout, loan servicing processes, etc.) and the investor side (loan bidding and funding, investor reporting, etc.). Collaborating with the other teams within the Operations department (Transactions, Customer Service, Collections) as well as the Product and IT teams you solve operational problems and work on the development and continuous improvement of process flows and related operational tools. Your responsibilities include:
Steering operational process improvement projects with full ownership and responsibility including project management and communication with all internal stakeholders
Identifying and mitigating/eliminating existing inefficiencies, operational issues and risks
Implementing quality assurance measures to improve business monitoring
Directly collaborating with the department head on organizational and strategic topics
YOUR PROFILE
University degree in Business/Finance, Business Informatics, Information Management or equivalent
Relevant full-time work experience, ideally in operational roles within fintechs, banks or other financial services companies
Strong technical and analytical focus (especially for business/finance majors) advanced knowledge of MS Excel and ideally SQL
Experience with Jira, Confluence and/or Salesforce is a plus
Independent and pro-active problem solver
Excellent communications skills and ability to converse in both technical and non-technical business contexts
Start-up compatibility, hands-on mentality, integrity and reliability
Fluent English skills (written and spoken) - fluent German skills are a plus
WHAT WE OFFER
An open and collegial working atmosphere in a dynamic environment, right in the heart of Berlin
Varied, challenging tasks and projects with a high level of responsibility
A short decision-making process and great conceptual freedom
Aug 01, 2017
Full time
WE ARE LENDICO Lendico is a modern FinTech company focussing on the intermediation of company loans via an online lending market place. On its platforms Lendico connects companies and investors and offers a fast and digital alternative to regular banks. The loan process is completely online and without any branch network. With the most modern technologies and innovative processes Lendico aims for minimizing the cost and handling efforts connected to company financing. Since its foundation in December 2013, Lendico has gained the trust of more than 400.000 users and won several awards in the P2P-segment.
YOUR RESPONSIBILITIES
As a Senior Operations Manager (m/f), you are responsible for monitoring and improving the integrity and efficiency of all operational processes, on both sides of the marketplace, the borrower side (loan request to payout, loan servicing processes, etc.) and the investor side (loan bidding and funding, investor reporting, etc.). Collaborating with the other teams within the Operations department (Transactions, Customer Service, Collections) as well as the Product and IT teams you solve operational problems and work on the development and continuous improvement of process flows and related operational tools. Your responsibilities include:
Steering operational process improvement projects with full ownership and responsibility including project management and communication with all internal stakeholders
Identifying and mitigating/eliminating existing inefficiencies, operational issues and risks
Implementing quality assurance measures to improve business monitoring
Directly collaborating with the department head on organizational and strategic topics
YOUR PROFILE
University degree in Business/Finance, Business Informatics, Information Management or equivalent
Relevant full-time work experience, ideally in operational roles within fintechs, banks or other financial services companies
Strong technical and analytical focus (especially for business/finance majors) advanced knowledge of MS Excel and ideally SQL
Experience with Jira, Confluence and/or Salesforce is a plus
Independent and pro-active problem solver
Excellent communications skills and ability to converse in both technical and non-technical business contexts
Start-up compatibility, hands-on mentality, integrity and reliability
Fluent English skills (written and spoken) - fluent German skills are a plus
WHAT WE OFFER
An open and collegial working atmosphere in a dynamic environment, right in the heart of Berlin
Varied, challenging tasks and projects with a high level of responsibility
A short decision-making process and great conceptual freedom
WE ARE LENDICO Lendico is a modern FinTech company focussing on the intermediation of company loans via an online lending market place. On its platforms Lendico connects companies and investors and offers a fast and digital alternative to regular banks. The loan process is completely online and without any branch network. With the most modern technologies and innovative processes Lendico aims for minimizing the cost and handling efforts connected to company financing. Since its foundation in December 2013, Lendico has gained the trust of more than 400.000 users and won several awards in the P2P-segment.
YOUR RESPONSIBILITIES
As a Sales Representative Business Credit NL (m/f) you are the first point of contact for our business customers and you know how to successfully realize high conversions. Your tasks and responsibilities are:
First point of contact for small and medium business owners (account management) for our Dutch market
Active approach of (new) customers and helping customers apply for a loan
Build and maintain relationships with new and existing customers
Offering quotes and negotiating the perfect deal
Accurate administration of our fast-growing customer database
YOUR PROFILE
We are looking for an energetic colleague with a natural interest in other people. From experience, you know how you make customers feel heard and you use your wide empathic skills to service a diverse group of customers.
Education in Economics, Sales or Business Services
First working experience in a similar job, preferably in providing financial services for SME's
Curious, outgoing and energetic
Precise, a lot of common sense and target-minded
Perfect Dutch language skills and the ability to discuss work-related topics with colleagues in English
WHAT WE OFFER
Apart from a varied job with lots of responsibility and a good salary, we additionally offer:
An open atmosphere and flat management structure
A cool office in the heart of Berlin
The possibility to help build the (r)evolution of business credit
Your career grows as fast as we do, so: lots of opportunities
Beers every Friday and the best Summer and Xmas party in Berlin
Aug 01, 2017
Full time
WE ARE LENDICO Lendico is a modern FinTech company focussing on the intermediation of company loans via an online lending market place. On its platforms Lendico connects companies and investors and offers a fast and digital alternative to regular banks. The loan process is completely online and without any branch network. With the most modern technologies and innovative processes Lendico aims for minimizing the cost and handling efforts connected to company financing. Since its foundation in December 2013, Lendico has gained the trust of more than 400.000 users and won several awards in the P2P-segment.
YOUR RESPONSIBILITIES
As a Sales Representative Business Credit NL (m/f) you are the first point of contact for our business customers and you know how to successfully realize high conversions. Your tasks and responsibilities are:
First point of contact for small and medium business owners (account management) for our Dutch market
Active approach of (new) customers and helping customers apply for a loan
Build and maintain relationships with new and existing customers
Offering quotes and negotiating the perfect deal
Accurate administration of our fast-growing customer database
YOUR PROFILE
We are looking for an energetic colleague with a natural interest in other people. From experience, you know how you make customers feel heard and you use your wide empathic skills to service a diverse group of customers.
Education in Economics, Sales or Business Services
First working experience in a similar job, preferably in providing financial services for SME's
Curious, outgoing and energetic
Precise, a lot of common sense and target-minded
Perfect Dutch language skills and the ability to discuss work-related topics with colleagues in English
WHAT WE OFFER
Apart from a varied job with lots of responsibility and a good salary, we additionally offer:
An open atmosphere and flat management structure
A cool office in the heart of Berlin
The possibility to help build the (r)evolution of business credit
Your career grows as fast as we do, so: lots of opportunities
Beers every Friday and the best Summer and Xmas party in Berlin
We are smava, the online loan comparison platform. smava brings together private applicants with a huge variety of banks and private investors, offering great interest rates for loans between 1.000€ to 120.000€. Using smava’s sophisticated scoring technology, customers can within seconds receive free of charge their tailored online loan with the best conditions. Our customers use financing for large number of plans, such as car financing, property renovation and loan consolidating. Furthermore, customers receive free and independent consultancy through our highly trained loan consultants. smava’s concept has convinced independent testers for years. As a Fintech Company we have provided more than two billion euros in loan volume since it was founded. Based in Berlin we have grown to over 220 employees and striving to continue that successful growth. To do that, we are looking for the best employees to expand our team- employees like you!
Project Manager (m/f)
You will join our Engineering and Data Science Teams consisting of roughly 50 internal and 20 external members. If it’s about technology innovations at smava you will ask these guys.
What we would like you to do:
Keeping our many different projects in track
Bringing focus to the teams
Helping the development team to deliver by using Agile methodologies
Defining requirements, evaluating tools and setting objectives for different internal initiatives and projects
Help keeping our wiki relevant and up2date
Managing our Scrum process
Bringing elements of Business Intelligence into development process
Managing our internal and external stakeholders and some of our external partners
Reporting directly to smava CTO
What you will need for:
Experience in managing technical projects
Experience in guiding development teams in particular using Agile methodologies (ideally as a Scrum Master)
Resilient and challenges loving personality
Capabilitiy to make things happen smoothly and happily
Beeing a great source of motivation for the technical team and taking this responsibility seriously
Fluent in spoken and written English (other languages are considered a plus)
What we offer:
The opportunity to drive the future technology changes in the financial industry
A wide range of exciting technical challenges
Smart colleagues from all around the world (30 nationalities)
Grown-up startup mentality
Open communication & flat hierarchy allows fast execution
Flexible working hours
Onboarding support
Paid education (e. g. trainings, workshops, conferences)
Language courses
Subsidized lunch offer (smunch.co) and public transport
Beer Friday, Mystery Lunch, Breakfast Club and team events
Did we get your attention? Then we are looking forward receiving your application including:
CV, salary expectations and earliest starting date addressed to David Vazquez Cortizo
In case you are not an EU citizen, we also need a copy of your academic degree & valid passport
If you already have a Blue Card, Visa or Work Permit, please let us know
Please also tell us, where you first found our job advertisement
Please note that it will be difficult to proceed with your application without the documents mentioned above.
Aug 01, 2017
Full time
We are smava, the online loan comparison platform. smava brings together private applicants with a huge variety of banks and private investors, offering great interest rates for loans between 1.000€ to 120.000€. Using smava’s sophisticated scoring technology, customers can within seconds receive free of charge their tailored online loan with the best conditions. Our customers use financing for large number of plans, such as car financing, property renovation and loan consolidating. Furthermore, customers receive free and independent consultancy through our highly trained loan consultants. smava’s concept has convinced independent testers for years. As a Fintech Company we have provided more than two billion euros in loan volume since it was founded. Based in Berlin we have grown to over 220 employees and striving to continue that successful growth. To do that, we are looking for the best employees to expand our team- employees like you!
Project Manager (m/f)
You will join our Engineering and Data Science Teams consisting of roughly 50 internal and 20 external members. If it’s about technology innovations at smava you will ask these guys.
What we would like you to do:
Keeping our many different projects in track
Bringing focus to the teams
Helping the development team to deliver by using Agile methodologies
Defining requirements, evaluating tools and setting objectives for different internal initiatives and projects
Help keeping our wiki relevant and up2date
Managing our Scrum process
Bringing elements of Business Intelligence into development process
Managing our internal and external stakeholders and some of our external partners
Reporting directly to smava CTO
What you will need for:
Experience in managing technical projects
Experience in guiding development teams in particular using Agile methodologies (ideally as a Scrum Master)
Resilient and challenges loving personality
Capabilitiy to make things happen smoothly and happily
Beeing a great source of motivation for the technical team and taking this responsibility seriously
Fluent in spoken and written English (other languages are considered a plus)
What we offer:
The opportunity to drive the future technology changes in the financial industry
A wide range of exciting technical challenges
Smart colleagues from all around the world (30 nationalities)
Grown-up startup mentality
Open communication & flat hierarchy allows fast execution
Flexible working hours
Onboarding support
Paid education (e. g. trainings, workshops, conferences)
Language courses
Subsidized lunch offer (smunch.co) and public transport
Beer Friday, Mystery Lunch, Breakfast Club and team events
Did we get your attention? Then we are looking forward receiving your application including:
CV, salary expectations and earliest starting date addressed to David Vazquez Cortizo
In case you are not an EU citizen, we also need a copy of your academic degree & valid passport
If you already have a Blue Card, Visa or Work Permit, please let us know
Please also tell us, where you first found our job advertisement
Please note that it will be difficult to proceed with your application without the documents mentioned above.
Payt levert een online oplossing voor debiteurenbeheer en incasso. Op dit moment heeft Payt 15 mensen in dienst en wegens groei van ons bedrijf zijn wij op zoek naar een ervaren implementatiespecialist. Het is bij voorkeur een voltijds functie.
Heb jij ervaring met ICT-implementaties en vind jij het leuk om klantgericht te werken? In deze functie richt jij samen met de klant zijn administratie zo optimaal mogelijk in. Hiervoor stem je regelmatig af met zowel techniek als sales over de mogelijkheden. Zie jij dit zitten? Wordt dan implementatiespecialist bij Payt.
Wat verwachten we van jou?
Je weet altijd het beste antwoord voor de klant te vinden. Daarbij kun je helder uitleggen waarom iets bijvoorbeeld minder makkelijk opgelost kan worden. Je vindt het geen probleem om naar klanten toe te rijden als dit nodig is voor een implementatie. Jouw standplaats wordt Wormerveer maar je zult geregeld voor overleg in Groningen zijn. Je bent in staat je eigen projecten te managen. Je hebt HBO/WO werk- en denkniveau. Je bent leergierig, sociaal en communicatief vaardig. Je bent in bezit van rijbewijs B. Waarom zou je bij Payt willen werken?
Payt is een jonge onderneming, waar jonge mensen in een open cultuur samen aan de best mogelijke oplossing werken voor hun klanten. We werken hard maar houden ook van een feestje. Onze ambitie is om voor alle bedrijven in Nederland, maar binnenkort ook daarbuiten, een verbetering te zijn voor hun huidige debiteurenbeheer. Het hoofdkantoor is in Groningen.
Denk jij dat deze functie bij jou past en wil je graag bij ons komen werken? Vul dan het formulier in en geef hierbij je motivatie!
Aug 01, 2017
Full time
Payt levert een online oplossing voor debiteurenbeheer en incasso. Op dit moment heeft Payt 15 mensen in dienst en wegens groei van ons bedrijf zijn wij op zoek naar een ervaren implementatiespecialist. Het is bij voorkeur een voltijds functie.
Heb jij ervaring met ICT-implementaties en vind jij het leuk om klantgericht te werken? In deze functie richt jij samen met de klant zijn administratie zo optimaal mogelijk in. Hiervoor stem je regelmatig af met zowel techniek als sales over de mogelijkheden. Zie jij dit zitten? Wordt dan implementatiespecialist bij Payt.
Wat verwachten we van jou?
Je weet altijd het beste antwoord voor de klant te vinden. Daarbij kun je helder uitleggen waarom iets bijvoorbeeld minder makkelijk opgelost kan worden. Je vindt het geen probleem om naar klanten toe te rijden als dit nodig is voor een implementatie. Jouw standplaats wordt Wormerveer maar je zult geregeld voor overleg in Groningen zijn. Je bent in staat je eigen projecten te managen. Je hebt HBO/WO werk- en denkniveau. Je bent leergierig, sociaal en communicatief vaardig. Je bent in bezit van rijbewijs B. Waarom zou je bij Payt willen werken?
Payt is een jonge onderneming, waar jonge mensen in een open cultuur samen aan de best mogelijke oplossing werken voor hun klanten. We werken hard maar houden ook van een feestje. Onze ambitie is om voor alle bedrijven in Nederland, maar binnenkort ook daarbuiten, een verbetering te zijn voor hun huidige debiteurenbeheer. Het hoofdkantoor is in Groningen.
Denk jij dat deze functie bij jou past en wil je graag bij ons komen werken? Vul dan het formulier in en geef hierbij je motivatie!
You analyze the business questions and look at the problem from different angles. You can translate customer opportunities and pain points into clear product requirements. You will spend time with co-founders, customers, partners to understand their challenges, while gathering insights into how to solve problems and deliver new features, services and products. You assist the product owners with the analysis and testing. Your aim is to automate as much testing as possible. You believe in a ‘lean startup’ approach to product development that’s focused around a constant cycle of feedback, measure and optimize.
JOB DESCRIPTION:
Challenge the co-founders in fast changing environment
Quickly gain deep understanding of the InsurTech (insurance technology) and insurance world
Understand, define, evaluate and validate Business requirements
Construct analysis around a specific business question, write-up a clear, usable specification.
Ensure coherence across all requirements, both functional and non-functional, and quality of the requirements
Develop current and future operational scenarios (processes, models, use cases, plans and solutions) and design the system acceptance criteria.
Complete business analysis by interpretation of underwriting rules.
Run ad hoc analysis to answer pressing questions
Maintain/develop client and partner’s relationships and manage cross functional projects
REQUIRED PROFILE:
Bachelor or Master’s degree in Business, Economic Science, Science, Engineering or closely related fields.
Minimum 2 years of relevant experience as a business analyst with strong execution and multi-tasking ability.
Understand business requirements and ability to translate them to IT specifications
“Can Do” attitude with excellent communication skills
Take ownership, be polyvalent and learn new skills
Not afraid of testing, experience with setting up automated tests and willing to implement a Test Driven Development.
French or Dutch + good knowledge of English (written and spoken)
Be fun
WHAT DO WE OFFER:
Be part of a disruption story
Very nice working environment, lot of flexibility, flat structure organization
Attractive Package with strong performance incentives
Working with entrepreneurial people giving you the opportunity to innovate and take initiatives
Having fun while working hard for a game changer project!
Aug 01, 2017
Full time
You analyze the business questions and look at the problem from different angles. You can translate customer opportunities and pain points into clear product requirements. You will spend time with co-founders, customers, partners to understand their challenges, while gathering insights into how to solve problems and deliver new features, services and products. You assist the product owners with the analysis and testing. Your aim is to automate as much testing as possible. You believe in a ‘lean startup’ approach to product development that’s focused around a constant cycle of feedback, measure and optimize.
JOB DESCRIPTION:
Challenge the co-founders in fast changing environment
Quickly gain deep understanding of the InsurTech (insurance technology) and insurance world
Understand, define, evaluate and validate Business requirements
Construct analysis around a specific business question, write-up a clear, usable specification.
Ensure coherence across all requirements, both functional and non-functional, and quality of the requirements
Develop current and future operational scenarios (processes, models, use cases, plans and solutions) and design the system acceptance criteria.
Complete business analysis by interpretation of underwriting rules.
Run ad hoc analysis to answer pressing questions
Maintain/develop client and partner’s relationships and manage cross functional projects
REQUIRED PROFILE:
Bachelor or Master’s degree in Business, Economic Science, Science, Engineering or closely related fields.
Minimum 2 years of relevant experience as a business analyst with strong execution and multi-tasking ability.
Understand business requirements and ability to translate them to IT specifications
“Can Do” attitude with excellent communication skills
Take ownership, be polyvalent and learn new skills
Not afraid of testing, experience with setting up automated tests and willing to implement a Test Driven Development.
French or Dutch + good knowledge of English (written and spoken)
Be fun
WHAT DO WE OFFER:
Be part of a disruption story
Very nice working environment, lot of flexibility, flat structure organization
Attractive Package with strong performance incentives
Working with entrepreneurial people giving you the opportunity to innovate and take initiatives
Having fun while working hard for a game changer project!
Do you enjoy being a part of the entire software development lifecycle; from understanding complex business problems to implementing solutions for them, ensuring the highest standard at every step? Then you’ll love what we have here at Klarna! This is a fantastic opportunity for an experienced Business Systems Analyst to join the core processing team in Stockholm, Sweden.
What you'll be doing;
You will be part of a small cross-functional team working towards shared goals. The team works closely with Product Managers/Product Owners and other stakeholders to translate goals and objectives into system configurable rules.
The implementation is done by configuring our third party banking platform (TranzAxis). This also involves producing comprehensive requirements and acceptance criteria for change requests to third party suppliers.
You’ll be following current best practices and Agile processes to produce requirements and acceptance criteria to guide the work of the team as well as working together with the team to create new business features.
We also strongly believe in the “You Build It, You Run It” ethos and everyone are expected to be part of the full SDLC.
What you'll need to have;
We think you have previous hands on experience of diving deep in a third party system, and becoming the subject matter expert on everything related to it or have a willingness to do so.
We bet you are comfortable working in a fast-paced and ever-changing environment, is confident in understanding complex business problems and have a solid can-do mentality.
You have the ability to convey complex information in an understandable way, both verbally and in writing (in English).
Since we operate in a regulated financial industry you also have a willingness to follow processes and procedures.
You believe in your own abilities but also appreciate that there is an endless ocean of new things to learn and take on board, and cherish the opportunity to do so.
You have previous experience in a financial systems.
Benefits
Culture - You'll have an opportunity to work with people from 42 different countries in our English-speaking office in Stockholm city centre.
A strong product development-focused culture, where your work has a very direct impact on the success of the organization
Compensation - You’ll get an attractive salary, pension and insurance plans, along with 30 days annual leave.
Learning - We have a learning and development focused environment with an emphasis on knowledge sharing, training and regular internal technical talks.
We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences. Our team includes women, men, mothers, fathers, the self-taught, the college-educated, and people from all over the world. We’re a team of technically curious problem solvers. Come and join us.
Interested in finding out more?
Send over a CV or LinkedIn profile in English and let's arrange a chat.
Jul 28, 2017
Full time
Do you enjoy being a part of the entire software development lifecycle; from understanding complex business problems to implementing solutions for them, ensuring the highest standard at every step? Then you’ll love what we have here at Klarna! This is a fantastic opportunity for an experienced Business Systems Analyst to join the core processing team in Stockholm, Sweden.
What you'll be doing;
You will be part of a small cross-functional team working towards shared goals. The team works closely with Product Managers/Product Owners and other stakeholders to translate goals and objectives into system configurable rules.
The implementation is done by configuring our third party banking platform (TranzAxis). This also involves producing comprehensive requirements and acceptance criteria for change requests to third party suppliers.
You’ll be following current best practices and Agile processes to produce requirements and acceptance criteria to guide the work of the team as well as working together with the team to create new business features.
We also strongly believe in the “You Build It, You Run It” ethos and everyone are expected to be part of the full SDLC.
What you'll need to have;
We think you have previous hands on experience of diving deep in a third party system, and becoming the subject matter expert on everything related to it or have a willingness to do so.
We bet you are comfortable working in a fast-paced and ever-changing environment, is confident in understanding complex business problems and have a solid can-do mentality.
You have the ability to convey complex information in an understandable way, both verbally and in writing (in English).
Since we operate in a regulated financial industry you also have a willingness to follow processes and procedures.
You believe in your own abilities but also appreciate that there is an endless ocean of new things to learn and take on board, and cherish the opportunity to do so.
You have previous experience in a financial systems.
Benefits
Culture - You'll have an opportunity to work with people from 42 different countries in our English-speaking office in Stockholm city centre.
A strong product development-focused culture, where your work has a very direct impact on the success of the organization
Compensation - You’ll get an attractive salary, pension and insurance plans, along with 30 days annual leave.
Learning - We have a learning and development focused environment with an emphasis on knowledge sharing, training and regular internal technical talks.
We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences. Our team includes women, men, mothers, fathers, the self-taught, the college-educated, and people from all over the world. We’re a team of technically curious problem solvers. Come and join us.
Interested in finding out more?
Send over a CV or LinkedIn profile in English and let's arrange a chat.
Klarna Group
Klarn's goal is clearly defined: we want to become the world's most popular way to shop online. We create this by developing smart payment solutions that simplify shopping.
In 2014, we joined together IMMEDIATELY and created the Klarna Group, Europe's leading provider of alternative payment solutions.
Klarna Group employs more than 1,500 people and operates in 14 markets. Over 60 million online shoppers use our services and we work with 70,000 merchants.
In order to continue our success story, we are always looking for motivated and creative colleagues who have fun in helping to shape the future of the digital buying and paying experience.
These tasks are waiting for you:
Implementation of a customer- and service-oriented reception concept
Receiving and arranging telephone calls
Creation of call notices
Preparation and organization of meetings and conferences
Care and hospitality of guests and visitors (also international guests)
Completion of incoming and outgoing mail (courier transfers, parcels)
Processing of incoming invoices
Completion of general errands and driving (eg purchases, transfers, completion)
You should bring this:
A completed apprenticeship, for example, as a hotel manager, office clerk or the like.
Experience in the field of office / front desk management
Organization and desire for new challenges
A well-groomed appearance as well as a sure and friendly appearance
A high level of perception as well as a reliable, independent and conscientious way of working
A very good expression in German and English
A driving license of class B
And that's what we offer:
Working in an international, high-growth company
A varied and dynamic work environment
State-of-the-art office and IT equipment
Flexible structures, short decision paths and flat hierarchies
Exceptional team events and other benefits
Type of employment: Part-time (20h / week), initially limited to 1 year as part of a parental leave interest?
Then we are looking forward to receiving your application, including your cover letter, CV and certificates, stating your salary expectations and the earliest date of entry via our online portal.
Jul 28, 2017
Full time
Klarna Group
Klarn's goal is clearly defined: we want to become the world's most popular way to shop online. We create this by developing smart payment solutions that simplify shopping.
In 2014, we joined together IMMEDIATELY and created the Klarna Group, Europe's leading provider of alternative payment solutions.
Klarna Group employs more than 1,500 people and operates in 14 markets. Over 60 million online shoppers use our services and we work with 70,000 merchants.
In order to continue our success story, we are always looking for motivated and creative colleagues who have fun in helping to shape the future of the digital buying and paying experience.
These tasks are waiting for you:
Implementation of a customer- and service-oriented reception concept
Receiving and arranging telephone calls
Creation of call notices
Preparation and organization of meetings and conferences
Care and hospitality of guests and visitors (also international guests)
Completion of incoming and outgoing mail (courier transfers, parcels)
Processing of incoming invoices
Completion of general errands and driving (eg purchases, transfers, completion)
You should bring this:
A completed apprenticeship, for example, as a hotel manager, office clerk or the like.
Experience in the field of office / front desk management
Organization and desire for new challenges
A well-groomed appearance as well as a sure and friendly appearance
A high level of perception as well as a reliable, independent and conscientious way of working
A very good expression in German and English
A driving license of class B
And that's what we offer:
Working in an international, high-growth company
A varied and dynamic work environment
State-of-the-art office and IT equipment
Flexible structures, short decision paths and flat hierarchies
Exceptional team events and other benefits
Type of employment: Part-time (20h / week), initially limited to 1 year as part of a parental leave interest?
Then we are looking forward to receiving your application, including your cover letter, CV and certificates, stating your salary expectations and the earliest date of entry via our online portal.
At Klarna we aspire to be the world’s favorite way to buy. With continued growth and increasing complexity in our organizational structure as we rapidly expand globally, our need for efficient process management becomes vitally important. Now we are looking for an analytical and socially skilled individual, with a strong business acumen and process management skills, to join our Global Optimization and Analysis team as a Global Process Owner at our HQ in Stockholm.
The Global Optimisation and Analytics team is globally responsible for operational optimisation and development for Klarna’s Customer Service and Merchant Support department, an organisation with more than 1000 people. The team consists of business analysts, business process experts, business solutions experts and developers with different areas of expertise but at least two shared attributes: driven and talented.
What You will be doing You will be a part of the Global Optimization and Analysis team and have a global responsibility for your domain. You will govern current state processes end-to-end to ensure regional adherence, efficient performance and scalability. You will drive improvement opportunities, implementation of future state processes and advise operational management in process management and best practice solutions.
Who you are If you are still reading, it is more than likely that you have a degree in business, finance or equivalent. Probably three to five years’ practical experience from a business development, project or process management position, preferably from the e-commerce sector or from a consultancy company. You want to have a job where your effort shows immediate result, where you are able to influence and achieve tangible effects on business performance. You possess excellent analytical skills including ability to interpret business needs and translate them into operational solutions and system requirements. You are an excellent communicator and find it easy to present and interact professionally with different levels in an organization.
As a person You love challenges and have the ability to approach problems and situations from different perspectives. You are motivated by continuous improvement and are able to drive projects and initiatives independently. You have the unique capabilities of both being self-propelled and a team player. You dare to stand your ground while at the same time maintaining flexibility and open minded. You get energy from achieving set targets and from contributing and supporting others deliver on time.
We offer you a dynamic work environment with some of the brightest colleagues around. You will join an ambitious and passionate team supporting Klarna’s global expansion and growing service center, therefor you will have a substantial impact on the future processes and procedures that this team will have. If you want to be where the action is, this is the role for you.
What are you waiting for? Send your application in English, interviews are held continuously.
Jul 28, 2017
Full time
At Klarna we aspire to be the world’s favorite way to buy. With continued growth and increasing complexity in our organizational structure as we rapidly expand globally, our need for efficient process management becomes vitally important. Now we are looking for an analytical and socially skilled individual, with a strong business acumen and process management skills, to join our Global Optimization and Analysis team as a Global Process Owner at our HQ in Stockholm.
The Global Optimisation and Analytics team is globally responsible for operational optimisation and development for Klarna’s Customer Service and Merchant Support department, an organisation with more than 1000 people. The team consists of business analysts, business process experts, business solutions experts and developers with different areas of expertise but at least two shared attributes: driven and talented.
What You will be doing You will be a part of the Global Optimization and Analysis team and have a global responsibility for your domain. You will govern current state processes end-to-end to ensure regional adherence, efficient performance and scalability. You will drive improvement opportunities, implementation of future state processes and advise operational management in process management and best practice solutions.
Who you are If you are still reading, it is more than likely that you have a degree in business, finance or equivalent. Probably three to five years’ practical experience from a business development, project or process management position, preferably from the e-commerce sector or from a consultancy company. You want to have a job where your effort shows immediate result, where you are able to influence and achieve tangible effects on business performance. You possess excellent analytical skills including ability to interpret business needs and translate them into operational solutions and system requirements. You are an excellent communicator and find it easy to present and interact professionally with different levels in an organization.
As a person You love challenges and have the ability to approach problems and situations from different perspectives. You are motivated by continuous improvement and are able to drive projects and initiatives independently. You have the unique capabilities of both being self-propelled and a team player. You dare to stand your ground while at the same time maintaining flexibility and open minded. You get energy from achieving set targets and from contributing and supporting others deliver on time.
We offer you a dynamic work environment with some of the brightest colleagues around. You will join an ambitious and passionate team supporting Klarna’s global expansion and growing service center, therefor you will have a substantial impact on the future processes and procedures that this team will have. If you want to be where the action is, this is the role for you.
What are you waiting for? Send your application in English, interviews are held continuously.
Our goa l is to improve the online buying experience for our consumers and merchants all over the world which means that everyone at Klarna should be proactive and service minded. Are you a proactive person who likes to give excellent service? Do you like varying tasks and are you good at working independently? Great, then keep on reading! This is a temporary role for at least 1 year.
As an office manager you will be an all-round person helping out our commercial department and ensuring that the overall business activities runs smoothly. If you like variety, you will not be bored here. You will have traditional office tasks, such as handling invoices, checking the office budget and taking care of expense reports but most of your time will be devoted to supporting our local sales team. You will plan local events, provide support for customers in the Finnish market and check that we provide the best buying experience by being a mystery shopper and testing how our services work in reality.
We are looking for a organised “doer” who is able to handle many tasks at the same time with speed and efficiency. Since you will be the internal go-to person it’s important that you are in the office and can quickly jump into different tasks. You need to be flexible and you enjoy working in a fast-paced environment. We expect you to have some experience within service and excellent communication skills in Finnish and English.
We offer you an international working environment filled with smart and ambitious colleagues. As an employee at one of Europe’s fastest growing companies, you will play an important role in taking Klarna to the next level.
Sounds interesting? Please send us a CV or LinkedIn profile in English and let's arrange a chat. Selection and interviews will be held continuously.
Location
Helsinki, Finland
Jul 28, 2017
Full time
Our goa l is to improve the online buying experience for our consumers and merchants all over the world which means that everyone at Klarna should be proactive and service minded. Are you a proactive person who likes to give excellent service? Do you like varying tasks and are you good at working independently? Great, then keep on reading! This is a temporary role for at least 1 year.
As an office manager you will be an all-round person helping out our commercial department and ensuring that the overall business activities runs smoothly. If you like variety, you will not be bored here. You will have traditional office tasks, such as handling invoices, checking the office budget and taking care of expense reports but most of your time will be devoted to supporting our local sales team. You will plan local events, provide support for customers in the Finnish market and check that we provide the best buying experience by being a mystery shopper and testing how our services work in reality.
We are looking for a organised “doer” who is able to handle many tasks at the same time with speed and efficiency. Since you will be the internal go-to person it’s important that you are in the office and can quickly jump into different tasks. You need to be flexible and you enjoy working in a fast-paced environment. We expect you to have some experience within service and excellent communication skills in Finnish and English.
We offer you an international working environment filled with smart and ambitious colleagues. As an employee at one of Europe’s fastest growing companies, you will play an important role in taking Klarna to the next level.
Sounds interesting? Please send us a CV or LinkedIn profile in English and let's arrange a chat. Selection and interviews will be held continuously.
Location
Helsinki, Finland
Who we are
TransferWise was founded in 2011 with a clear mission: Money without borders - so people and businesses can send and receive any currency effortlessly, whenever, wherever.
Sure, the heart of what we do is international money transfer. And we’re committed to making it instant, convenient and fair for millions of people, all over the world. But we’re growing our other products and our teams at an exciting pace. And we’re looking for the very best to jump on board.
What it’s really like to work here
At TransferWise, we do things a bit differently. There’s no corporate nonsense, and no old-fashioned hierarchy. Instead, we work in dozens of self-sufficient, autonomous teams. Think of them like start-ups within a start-up that learn from each other.
Each team picks the problems they want to solve. So there’s no micro-management. No hiding behind fancy job titles. And no one telling you what to do. You are your own boss. But you’ll get tons of guidance and plenty of support from talented, super-smart colleagues from all over TransferWise. We’re going to be upfront — the way we work doesn’t suit everyone. But if freedom, autonomy, and life-affirming, head-scratching professional challenges rock your world, we could be a match made in heaven.
A bit about the job
The role is to help us spread the revolution faster, by understanding how well we’re serving users around the world, figuring out what their needs are and how we can make their lives better
Helping teams prioritise product roadmap by quantifying various opportunities
Working side-by-side with marketing, product and engineering to ensure your analysis and insights translate into meaningful outcomes and a better experience for our customers.
A bit about you
A track record in analytical thinking and turning insight into action
Excellent communication skills - you can summarise the complex, and present data visually in a way that makes people say “got it!”
Excellent attention to detail
You go beyond the numbers and understand what the customer is thinking, combining data analysis with customer empathy
You are able to take ownership of a project and see it through to real impact
You’re a self-starter who’s comfortable working autonomously
Analysts at TransferWise pick the best tools for the job. Besides solid SQL and Excel, you are familiar with either Python or R, and you are able to learn the tools needed for a given task
Benefits
Apart from a competitive salary and an all-expenses-paid company holiday ( which are completely insane ), stock options in one of Europe’s most hotly tipped startups, a shiny new laptop of your choice and team lunches every Friday, you won’t get much in the way of extras. However, we will give you 25 days holiday a year (plus public holidays), a fun, friendly atmosphere, plenty of opportunities to grow and the chance to be part of our little revolution. Oh, and coffee, there’s plenty of coffee.
Some important stuff we would like you to know
To meet our regulatory obligations as a licensed financial services company, TransferWise needs to take background checks on all new hires, which may include Criminal and Credit checks. Please discuss with the Recruiter if you have any concerns regarding this process.
We want to make sure that our recruitment process is accessible to everyone. So if you need any reasonable adjustments – at any point in the process – we’ll do our best to help. Just let us know what you need on your application form, or drop us an email. You might need a reasonable adjustment if you’ve got a disability. Or maybe you live overseas, and you’d prefer to meet us over Skype.
Jul 28, 2017
Full time
Who we are
TransferWise was founded in 2011 with a clear mission: Money without borders - so people and businesses can send and receive any currency effortlessly, whenever, wherever.
Sure, the heart of what we do is international money transfer. And we’re committed to making it instant, convenient and fair for millions of people, all over the world. But we’re growing our other products and our teams at an exciting pace. And we’re looking for the very best to jump on board.
What it’s really like to work here
At TransferWise, we do things a bit differently. There’s no corporate nonsense, and no old-fashioned hierarchy. Instead, we work in dozens of self-sufficient, autonomous teams. Think of them like start-ups within a start-up that learn from each other.
Each team picks the problems they want to solve. So there’s no micro-management. No hiding behind fancy job titles. And no one telling you what to do. You are your own boss. But you’ll get tons of guidance and plenty of support from talented, super-smart colleagues from all over TransferWise. We’re going to be upfront — the way we work doesn’t suit everyone. But if freedom, autonomy, and life-affirming, head-scratching professional challenges rock your world, we could be a match made in heaven.
A bit about the job
The role is to help us spread the revolution faster, by understanding how well we’re serving users around the world, figuring out what their needs are and how we can make their lives better
Helping teams prioritise product roadmap by quantifying various opportunities
Working side-by-side with marketing, product and engineering to ensure your analysis and insights translate into meaningful outcomes and a better experience for our customers.
A bit about you
A track record in analytical thinking and turning insight into action
Excellent communication skills - you can summarise the complex, and present data visually in a way that makes people say “got it!”
Excellent attention to detail
You go beyond the numbers and understand what the customer is thinking, combining data analysis with customer empathy
You are able to take ownership of a project and see it through to real impact
You’re a self-starter who’s comfortable working autonomously
Analysts at TransferWise pick the best tools for the job. Besides solid SQL and Excel, you are familiar with either Python or R, and you are able to learn the tools needed for a given task
Benefits
Apart from a competitive salary and an all-expenses-paid company holiday ( which are completely insane ), stock options in one of Europe’s most hotly tipped startups, a shiny new laptop of your choice and team lunches every Friday, you won’t get much in the way of extras. However, we will give you 25 days holiday a year (plus public holidays), a fun, friendly atmosphere, plenty of opportunities to grow and the chance to be part of our little revolution. Oh, and coffee, there’s plenty of coffee.
Some important stuff we would like you to know
To meet our regulatory obligations as a licensed financial services company, TransferWise needs to take background checks on all new hires, which may include Criminal and Credit checks. Please discuss with the Recruiter if you have any concerns regarding this process.
We want to make sure that our recruitment process is accessible to everyone. So if you need any reasonable adjustments – at any point in the process – we’ll do our best to help. Just let us know what you need on your application form, or drop us an email. You might need a reasonable adjustment if you’ve got a disability. Or maybe you live overseas, and you’d prefer to meet us over Skype.
Who we are
TransferWise was founded in 2011 with a clear mission: Money without borders - so people and businesses can send and receive any currency effortlessly, whenever, wherever.
Sure, the heart of what we do is international money transfer. And we’re committed to making it instant, convenient and fair for millions of people, all over the world. But we’re growing our other products and our teams at an exciting pace. And we’re looking for the very best to jump on board.
What it’s really like to work here
At TransferWise, we do things a bit differently. There’s no corporate nonsense, and no old-fashioned hierarchy. Instead, we work in dozens of self-sufficient, autonomous teams. Think of them like start-ups within a start-up that learn from each other.
Each team picks the problems they want to solve. So there’s no micro-management. No hiding behind fancy job titles. And no one telling you what to do. You are your own boss. But you’ll get tons of guidance and plenty of support from talented, super-smart colleagues from all over TransferWise.
We’re going to be upfront — the way we work doesn’t suit everyone. But if freedom, autonomy, and life-affirming, head-scratching professional challenges rock your world, we could be a match made in heaven.
A bit about the job
We are looking for an analyst to join our treasury team in Tallinn. You'll be part of the team that runs the engine of the company delivering funds to wherever in the world our customers need them as fast as possible. This team is also entrusted with managing risk from currency rate fluctuations allowing us to offer customers the real mid-market rate.
What you will be doing:
You will get behind the scene of company transactions, understand where we need to send money and what is the best to do it so our customers get the fast and fair service they deserve.
You will help treasury operations make data driven decisions, dig in piles of data to find golden insights and create reports and dashboards to monitor our operation.
You will help us manage and mitigate FX risk, work with Treasury product and engineers to build tools and develop statistical models and strategies for the operational team to execute.
Your average day will include building models, measuring performance, ad-hoc analyses, evaluating new ideas, putting out fires ect.. (there are no average days)
You will work in a team of product, engineers and operations across 3 Transferwise offices, a lot of video-calls and some travel is expected.
A bit about you
You see a bigger picture of business processes and when you hear new information, you think how to measure it and what else does it effect.
You are data-driven with a structural and pedantic approach. You need to be able to prioritise the value you can add.
You are comfortable with visualising and communicating data to various audiences, you have created useful dashboards before.
You have a good understanding of statistics and can estimate how accurate your results are, but also know when to stop analysing and deliver results
Tools — the ability to pull, process, and extract insights from data. We are agnostic as to the specific tools you use (our analysts use Python, R, SQL, google sheets, excel and more).
You’ll need to be equally comfortable writing an ad hoc SQL query, wrangling data in a google sheet, or pulling data from a restful api.
Ownership — able to take ownership of a project and see it through from end to end
Nice to haves:
Experience in finance, you are familiar with FX terminology so that it’s easier for you to understand, evaluate and explain implications of product decisions in Treasury.
Big data/Machine learning experience
Statistics/Mathematics/Exact sciences background — you can build logical models and design experiments to test them
Experience with any of the following: Looker, Tableau, R, Python.
Benefits:
Apart from a competitive salary and all-expenses-paid company holidays ( which are completely insane ), stock options in one of Europe’s most hotly tipped startups, a shiny new laptop of your choice and team lunch every week, you won’t get much in the way of extras. However, we will give you a fun, friendly atmosphere, plenty of opportunities to grow and the chance to be part of our little revolution. Oh, and coffee, there’s plenty of coffee.
Some important stuff we would like you to know
To meet our regulatory obligations as a licensed financial services company, TransferWise needs to take background checks on all new hires, which may include Criminal and Credit checks. Please discuss with the Recruiter if you have any concerns regarding this process.
We want to make sure that our recruitment process is accessible to everyone. So if you need any reasonable adjustments – at any point in the process – we’ll do our best to help. Just let us know what you need on your application form, or drop us an email. You might need a reasonable adjustment if you’ve got a disability. Or maybe you live overseas, and you’d prefer to meet us over Skype.
Jul 28, 2017
Full time
Who we are
TransferWise was founded in 2011 with a clear mission: Money without borders - so people and businesses can send and receive any currency effortlessly, whenever, wherever.
Sure, the heart of what we do is international money transfer. And we’re committed to making it instant, convenient and fair for millions of people, all over the world. But we’re growing our other products and our teams at an exciting pace. And we’re looking for the very best to jump on board.
What it’s really like to work here
At TransferWise, we do things a bit differently. There’s no corporate nonsense, and no old-fashioned hierarchy. Instead, we work in dozens of self-sufficient, autonomous teams. Think of them like start-ups within a start-up that learn from each other.
Each team picks the problems they want to solve. So there’s no micro-management. No hiding behind fancy job titles. And no one telling you what to do. You are your own boss. But you’ll get tons of guidance and plenty of support from talented, super-smart colleagues from all over TransferWise.
We’re going to be upfront — the way we work doesn’t suit everyone. But if freedom, autonomy, and life-affirming, head-scratching professional challenges rock your world, we could be a match made in heaven.
A bit about the job
We are looking for an analyst to join our treasury team in Tallinn. You'll be part of the team that runs the engine of the company delivering funds to wherever in the world our customers need them as fast as possible. This team is also entrusted with managing risk from currency rate fluctuations allowing us to offer customers the real mid-market rate.
What you will be doing:
You will get behind the scene of company transactions, understand where we need to send money and what is the best to do it so our customers get the fast and fair service they deserve.
You will help treasury operations make data driven decisions, dig in piles of data to find golden insights and create reports and dashboards to monitor our operation.
You will help us manage and mitigate FX risk, work with Treasury product and engineers to build tools and develop statistical models and strategies for the operational team to execute.
Your average day will include building models, measuring performance, ad-hoc analyses, evaluating new ideas, putting out fires ect.. (there are no average days)
You will work in a team of product, engineers and operations across 3 Transferwise offices, a lot of video-calls and some travel is expected.
A bit about you
You see a bigger picture of business processes and when you hear new information, you think how to measure it and what else does it effect.
You are data-driven with a structural and pedantic approach. You need to be able to prioritise the value you can add.
You are comfortable with visualising and communicating data to various audiences, you have created useful dashboards before.
You have a good understanding of statistics and can estimate how accurate your results are, but also know when to stop analysing and deliver results
Tools — the ability to pull, process, and extract insights from data. We are agnostic as to the specific tools you use (our analysts use Python, R, SQL, google sheets, excel and more).
You’ll need to be equally comfortable writing an ad hoc SQL query, wrangling data in a google sheet, or pulling data from a restful api.
Ownership — able to take ownership of a project and see it through from end to end
Nice to haves:
Experience in finance, you are familiar with FX terminology so that it’s easier for you to understand, evaluate and explain implications of product decisions in Treasury.
Big data/Machine learning experience
Statistics/Mathematics/Exact sciences background — you can build logical models and design experiments to test them
Experience with any of the following: Looker, Tableau, R, Python.
Benefits:
Apart from a competitive salary and all-expenses-paid company holidays ( which are completely insane ), stock options in one of Europe’s most hotly tipped startups, a shiny new laptop of your choice and team lunch every week, you won’t get much in the way of extras. However, we will give you a fun, friendly atmosphere, plenty of opportunities to grow and the chance to be part of our little revolution. Oh, and coffee, there’s plenty of coffee.
Some important stuff we would like you to know
To meet our regulatory obligations as a licensed financial services company, TransferWise needs to take background checks on all new hires, which may include Criminal and Credit checks. Please discuss with the Recruiter if you have any concerns regarding this process.
We want to make sure that our recruitment process is accessible to everyone. So if you need any reasonable adjustments – at any point in the process – we’ll do our best to help. Just let us know what you need on your application form, or drop us an email. You might need a reasonable adjustment if you’ve got a disability. Or maybe you live overseas, and you’d prefer to meet us over Skype.
We are smava, the online credit comparison and one of the most successful fintechs in Germany. More than two billion euros of credit volume are proof that we meet our customers' wishes. All of this is thanks to over 250 employees. Thank you at this point! In order to become even more successful, we are looking for the best minds, namely after you, as:
Business Analyst (m / w)
As a business analyst (m / w), you form the interface between our sales operations and our business intelligence team. Close to your area of expertise, you can see your success directly. You are a strategist and highly analytical? Then this job is just the thing for you!
This is what you do with us:
Adhoc analyzes for our sales team, the largest department by the way, to operational and strategic sales teams
On the basis of your analyzes, you point out trends, give strategic development and action recommendations and ideally approach projects
You put existing KPIs in the right context, define them and develop new ones
In your daily reports you provide insights about the performance of the individual teams and develop strategies for the optimization of processes
You will analyze Excel records and, together with the Sales Operations team, will develop leading questions that will drive our sales department forward
You will present your results at the team and management level
You are that:
You have first practical experience as an analyst or comparable (from internships, business studies or professional position)
You have successfully completed your studies, ideally in the fields of business informatics, business administration or computer science
You are able to read SQL as well as understand and could already prove this practically
You bring practical Excel experience; Classic business analytics formulas as well as pivot tables are no problem for you
You have a black belt in linking, editing and evaluating large Excel records
Fluency in German and English in spoken and written
Nice to have: You have already worked with tableau or similar
You like this:
Paid, self-selectable courses (internal and external trainings, conference visits, etc.)
BVG-Firmenticket including employer's allowance
Regular company and teame events such as Company Breakfast, Mystery Lunch, Beerfriday, Summer Festival etc.
Language courses and a company retirement pension funded by smava
Healthy lunch delivered to the office at discounted smava prices (smunch.co)
Flexible working hours
International environment by employees from around 30 different nations
360 degree feedback
An open and dynamic company culture
Interest? Then we look forward to your online application including:
curriculum vitae
Earliest possible start date
Content representation and
Details as you have noticed on the spot
To Maria Maximino.
Jul 28, 2017
Full time
We are smava, the online credit comparison and one of the most successful fintechs in Germany. More than two billion euros of credit volume are proof that we meet our customers' wishes. All of this is thanks to over 250 employees. Thank you at this point! In order to become even more successful, we are looking for the best minds, namely after you, as:
Business Analyst (m / w)
As a business analyst (m / w), you form the interface between our sales operations and our business intelligence team. Close to your area of expertise, you can see your success directly. You are a strategist and highly analytical? Then this job is just the thing for you!
This is what you do with us:
Adhoc analyzes for our sales team, the largest department by the way, to operational and strategic sales teams
On the basis of your analyzes, you point out trends, give strategic development and action recommendations and ideally approach projects
You put existing KPIs in the right context, define them and develop new ones
In your daily reports you provide insights about the performance of the individual teams and develop strategies for the optimization of processes
You will analyze Excel records and, together with the Sales Operations team, will develop leading questions that will drive our sales department forward
You will present your results at the team and management level
You are that:
You have first practical experience as an analyst or comparable (from internships, business studies or professional position)
You have successfully completed your studies, ideally in the fields of business informatics, business administration or computer science
You are able to read SQL as well as understand and could already prove this practically
You bring practical Excel experience; Classic business analytics formulas as well as pivot tables are no problem for you
You have a black belt in linking, editing and evaluating large Excel records
Fluency in German and English in spoken and written
Nice to have: You have already worked with tableau or similar
You like this:
Paid, self-selectable courses (internal and external trainings, conference visits, etc.)
BVG-Firmenticket including employer's allowance
Regular company and teame events such as Company Breakfast, Mystery Lunch, Beerfriday, Summer Festival etc.
Language courses and a company retirement pension funded by smava
Healthy lunch delivered to the office at discounted smava prices (smunch.co)
Flexible working hours
International environment by employees from around 30 different nations
360 degree feedback
An open and dynamic company culture
Interest? Then we look forward to your online application including:
curriculum vitae
Earliest possible start date
Content representation and
Details as you have noticed on the spot
To Maria Maximino.
SumUp
Santiago, Santiago Metropolitan Region, Chile
DESCRIPTION
BancoEstado has partnered with SumUp, the leading mobile point-of-sale (mPOS) company in Europe, to create the first Payment Facilitator and mPOS Fintech in Chile. This new venture-backed company has as its mission to create a micro-acquiring network that will enable thousands of PYMES throughout the country to grow their business by accepting debit and credit card payments, using their smartphones or tablets, in a simple, secure and cost-effective way.
The Role: We are now looking for a pre-MBA, data-driven A-player to join our team as its Payments Operations Manager. In this high-visibility role, you will constantly interact with both local and international peers from our partner SumUp’s offices (Berlin, Sofia, and Sao Paulo) and with the company’s local board of directors, composed of senior executives from BancoEstado and from SumUp Global. As such, you will have to be extremely articulate, and be comfortable communicating with a very diverse array of stakeholders in English and Spanish, fluently and idiomatically (requirement). The Payments Operations Manager is very hands-on and demanding role, as you will have to process and manage payments' data from thousands of customers. As such, we expect you to:
Handle payment operations end-to-end; execute and improve the payment process for our customers through activities such as data handling, sanity checks, data analysis, insight development, resolution of problems and payment contingencies; all of this in a pressing and demanding context.
Drive payment process automation and integration; communicate with product managers and developers in Europe to execute the integration of our payments operations into an automated operations management solution. This will require you to move from a business to a technological context in a seamlessly manner and to negotiate an manage with different stakeholders for the success and speed of the development.
Create a robust methodology to effectively monitor our onboarding process and routines; if something goes wrong, we expect you to quickly define and drive an effective action plan.
Interact with developers, project managers and third parties in the implementation of technical improvements to both out front-end and back-end platform(s).
Help us improve our KPIs with a data-driven approach, designing feasible solutions for potential technical and/or operational blockers.
More broadly, you will work closely with management to ensure the continuous implementation and improvement of business process within Operations, Accounting, Administrative, and even Logistics.
REQUIREMENTS
A Bachelor’s of Science degree in Engineering, Math, Business, Information Systems, Computer Science or similar and a solid academic record (top 20% of your class), marked by strong analytical skills.
Up to 3 years of experience, ideally within Strategy Consulting, Management, Banking, FMCG or a high-growth Startup; Pre-MBAs and recent post-MBA highly encouraged to apply.
Ability to speak and write English and Spanish fluently and idiomatically; international experience will be a major plus.
Experience working with cross-functional teams.
Preferred qualifications:
You are a fast-learner and self-starter. You´ll be working at a startup: be prepared to run things outside of your scope and do not expect us to have all answers you need.
Be passionate about technology and the transforming effect it can have on the growth of SMEs/PYMEs in Chile.
Have an entrepreneurial spirit and hands-on attitude, demonstrated either professionally or through extracurricular activities (clubs, associations or hobbies).
Excel and analytical capabilities are pivotal. Being comfortable with vast amount of data, creating advanced spreadsheets and coming up with conclusions/recommendations are a fundamental part of this role
Be a problem-solver and pragmatic.
Jul 28, 2017
Full time
DESCRIPTION
BancoEstado has partnered with SumUp, the leading mobile point-of-sale (mPOS) company in Europe, to create the first Payment Facilitator and mPOS Fintech in Chile. This new venture-backed company has as its mission to create a micro-acquiring network that will enable thousands of PYMES throughout the country to grow their business by accepting debit and credit card payments, using their smartphones or tablets, in a simple, secure and cost-effective way.
The Role: We are now looking for a pre-MBA, data-driven A-player to join our team as its Payments Operations Manager. In this high-visibility role, you will constantly interact with both local and international peers from our partner SumUp’s offices (Berlin, Sofia, and Sao Paulo) and with the company’s local board of directors, composed of senior executives from BancoEstado and from SumUp Global. As such, you will have to be extremely articulate, and be comfortable communicating with a very diverse array of stakeholders in English and Spanish, fluently and idiomatically (requirement). The Payments Operations Manager is very hands-on and demanding role, as you will have to process and manage payments' data from thousands of customers. As such, we expect you to:
Handle payment operations end-to-end; execute and improve the payment process for our customers through activities such as data handling, sanity checks, data analysis, insight development, resolution of problems and payment contingencies; all of this in a pressing and demanding context.
Drive payment process automation and integration; communicate with product managers and developers in Europe to execute the integration of our payments operations into an automated operations management solution. This will require you to move from a business to a technological context in a seamlessly manner and to negotiate an manage with different stakeholders for the success and speed of the development.
Create a robust methodology to effectively monitor our onboarding process and routines; if something goes wrong, we expect you to quickly define and drive an effective action plan.
Interact with developers, project managers and third parties in the implementation of technical improvements to both out front-end and back-end platform(s).
Help us improve our KPIs with a data-driven approach, designing feasible solutions for potential technical and/or operational blockers.
More broadly, you will work closely with management to ensure the continuous implementation and improvement of business process within Operations, Accounting, Administrative, and even Logistics.
REQUIREMENTS
A Bachelor’s of Science degree in Engineering, Math, Business, Information Systems, Computer Science or similar and a solid academic record (top 20% of your class), marked by strong analytical skills.
Up to 3 years of experience, ideally within Strategy Consulting, Management, Banking, FMCG or a high-growth Startup; Pre-MBAs and recent post-MBA highly encouraged to apply.
Ability to speak and write English and Spanish fluently and idiomatically; international experience will be a major plus.
Experience working with cross-functional teams.
Preferred qualifications:
You are a fast-learner and self-starter. You´ll be working at a startup: be prepared to run things outside of your scope and do not expect us to have all answers you need.
Be passionate about technology and the transforming effect it can have on the growth of SMEs/PYMEs in Chile.
Have an entrepreneurial spirit and hands-on attitude, demonstrated either professionally or through extracurricular activities (clubs, associations or hobbies).
Excel and analytical capabilities are pivotal. Being comfortable with vast amount of data, creating advanced spreadsheets and coming up with conclusions/recommendations are a fundamental part of this role
Be a problem-solver and pragmatic.
SumUp
Santiago, Santiago Metropolitan Region, Chile
DESCRIPTION
BancoEstado has partnered with SumUp, the leading mobile point-of-sale (mPOS) company in Europe, to create the first Payment Facilitator and mPOS Fintech in Chile. This new venture-backed company has as its mission to create a micro-acquiring network that will enable thousands of PYMES throughout the country to grow their business by accepting debit and credit card payments, using their smartphones or tablets, in a simple, secure and cost-effective way.
The Role: We are now looking for a pre-MBA, data-driven A-player to join our team as Business Analyst within the Operations department. In this high-visibility role, you will constantly interact with both local and international peers from our partner SumUp’s offices (Berlin, Sofia, and Sao Paulo) and with the company’s local board of directors, composed of senior executives from BancoEstado and from SumUp Global. As such, you will have to be extremely articulate, and be comfortable communicating with a very diverse array of stakeholders in English and Spanish, fluently and idiomatically (requirement). The Business Analyst is very hands-on and demanding role, as you will have to process and manage payments' data from thousands of customers. As such, we expect you to handle payment operations end-to-end; execute and improve the payment process for our customers through activities such as data handling, sanity checks, data analysis, insight development, resolution of problems and payment contingencies; all of this in a pressing and demanding context.
More broadly, you will work closely with management to ensure the continuous implementation and improvement of business process within Operations, Accounting, Administrative, and even Logistics.
REQUIREMENTS
A Bachelor’s of Science degree in Engineering, Math, Business, Information Systems, Computer Science or similar and a solid academic record (top 20% of your class), marked by strong analytical skills.
Up to 2 years of experience, ideally within Strategy Consulting, or a high-growth Startup; Pre-MBAs highly encouraged to apply.
Ability to speak and write English and Spanish fluently and idiomatically; international experience will be a major plus.
Preferred qualifications:
You are a fast-learner and self-starter. You´ll be working at a startup: be prepared to run things outside of your scope and do not expect us to have all answers you need.
Be passionate about technology and the transforming effect it can have on the growth of SMEs/PYMEs in Chile.
Have an entrepreneurial spirit and hands-on attitude, demonstrated either professionally or through extracurricular activities (clubs, associations or hobbies).
Jul 28, 2017
Full time
DESCRIPTION
BancoEstado has partnered with SumUp, the leading mobile point-of-sale (mPOS) company in Europe, to create the first Payment Facilitator and mPOS Fintech in Chile. This new venture-backed company has as its mission to create a micro-acquiring network that will enable thousands of PYMES throughout the country to grow their business by accepting debit and credit card payments, using their smartphones or tablets, in a simple, secure and cost-effective way.
The Role: We are now looking for a pre-MBA, data-driven A-player to join our team as Business Analyst within the Operations department. In this high-visibility role, you will constantly interact with both local and international peers from our partner SumUp’s offices (Berlin, Sofia, and Sao Paulo) and with the company’s local board of directors, composed of senior executives from BancoEstado and from SumUp Global. As such, you will have to be extremely articulate, and be comfortable communicating with a very diverse array of stakeholders in English and Spanish, fluently and idiomatically (requirement). The Business Analyst is very hands-on and demanding role, as you will have to process and manage payments' data from thousands of customers. As such, we expect you to handle payment operations end-to-end; execute and improve the payment process for our customers through activities such as data handling, sanity checks, data analysis, insight development, resolution of problems and payment contingencies; all of this in a pressing and demanding context.
More broadly, you will work closely with management to ensure the continuous implementation and improvement of business process within Operations, Accounting, Administrative, and even Logistics.
REQUIREMENTS
A Bachelor’s of Science degree in Engineering, Math, Business, Information Systems, Computer Science or similar and a solid academic record (top 20% of your class), marked by strong analytical skills.
Up to 2 years of experience, ideally within Strategy Consulting, or a high-growth Startup; Pre-MBAs highly encouraged to apply.
Ability to speak and write English and Spanish fluently and idiomatically; international experience will be a major plus.
Preferred qualifications:
You are a fast-learner and self-starter. You´ll be working at a startup: be prepared to run things outside of your scope and do not expect us to have all answers you need.
Be passionate about technology and the transforming effect it can have on the growth of SMEs/PYMEs in Chile.
Have an entrepreneurial spirit and hands-on attitude, demonstrated either professionally or through extracurricular activities (clubs, associations or hobbies).
DESCRIPTION
SumUp is the leading mobile point-of-sale (mPOS) company in Europe and is set to revolutionize the global payments market. With SumUp, merchants can accept credit and debit cards, using their smartphones or tablets, in a simple, secure and cost-effective way. SumUp's mobile card acceptance solution is built on proprietary end-to-end EMV payment gateway technology, terminal hardware and mobile applications. The company is authorized as a Payment Institution by the Financial Conduct Authority (FCA) and is Europay, MasterCard, and Visa (EMV) and PCI-DSS certified, ensuring that payments are processed in accordance with the highest security standards. Launched in August 2012, SumUp has expanded into 16 countries, including the UK, Germany and Brazil and is set to expanding globally. It has a team of over 400 people from 26 countries. The company has major offices in London, Berlin, Sofia and São Paulo. SumUp is backed by American Express, BBVA Ventures, Groupon and other renowned venture capital investors. We want you as - Onboarding Agent - Which involves the following responsibilities: - Communicate with newly registered customers via email - Review and verification on customers’ registration documents - Ensure first class customer service - Resolution of varying levels of customer queries in a timely and efficient manner - Identification and reporting of any trends in customer queries to senior staff - Liaise with both internal and external parties in the resolution of escalated customer queries - Follow best practices and company policies and procedures - Identify changes which can be made that will improve efficiency and customer experience - Be equally comfortable working on your own and as part of a team
REQUIREMENTS
You’re the perfect match with: - EXCELLENT command of English and Spanish - Excellent communication and interpersonal skills - Strong team player and ability to interact with colleagues at all levels - Strong time management and organisational skills, ability to prioritise own tasks - Flexibility and openness to change: ability to react and adapt to changing priorities - Enthusiastic, dedicated and willing to learn. - Conscientious with a “can do” attitude and proactive work ethic. - Previous experience in the handling of a high volume of email support queries would be an advantage - Comfortable working with data base - Good computer literacy
BENEFITS
And you can expect from us: - An amazing team and work-environment, that works with purpose and high-output - Nice and comfortable working times - Short decision-making channels in a technologically demanding, with flat hierarchies in a “Non-Call Center-atmosphere” - Challenging tasks in an international environment - Additional health insurance - 23 days paid vacation - Performance bonuses We look forward to your application!
Jul 28, 2017
Full time
DESCRIPTION
SumUp is the leading mobile point-of-sale (mPOS) company in Europe and is set to revolutionize the global payments market. With SumUp, merchants can accept credit and debit cards, using their smartphones or tablets, in a simple, secure and cost-effective way. SumUp's mobile card acceptance solution is built on proprietary end-to-end EMV payment gateway technology, terminal hardware and mobile applications. The company is authorized as a Payment Institution by the Financial Conduct Authority (FCA) and is Europay, MasterCard, and Visa (EMV) and PCI-DSS certified, ensuring that payments are processed in accordance with the highest security standards. Launched in August 2012, SumUp has expanded into 16 countries, including the UK, Germany and Brazil and is set to expanding globally. It has a team of over 400 people from 26 countries. The company has major offices in London, Berlin, Sofia and São Paulo. SumUp is backed by American Express, BBVA Ventures, Groupon and other renowned venture capital investors. We want you as - Onboarding Agent - Which involves the following responsibilities: - Communicate with newly registered customers via email - Review and verification on customers’ registration documents - Ensure first class customer service - Resolution of varying levels of customer queries in a timely and efficient manner - Identification and reporting of any trends in customer queries to senior staff - Liaise with both internal and external parties in the resolution of escalated customer queries - Follow best practices and company policies and procedures - Identify changes which can be made that will improve efficiency and customer experience - Be equally comfortable working on your own and as part of a team
REQUIREMENTS
You’re the perfect match with: - EXCELLENT command of English and Spanish - Excellent communication and interpersonal skills - Strong team player and ability to interact with colleagues at all levels - Strong time management and organisational skills, ability to prioritise own tasks - Flexibility and openness to change: ability to react and adapt to changing priorities - Enthusiastic, dedicated and willing to learn. - Conscientious with a “can do” attitude and proactive work ethic. - Previous experience in the handling of a high volume of email support queries would be an advantage - Comfortable working with data base - Good computer literacy
BENEFITS
And you can expect from us: - An amazing team and work-environment, that works with purpose and high-output - Nice and comfortable working times - Short decision-making channels in a technologically demanding, with flat hierarchies in a “Non-Call Center-atmosphere” - Challenging tasks in an international environment - Additional health insurance - 23 days paid vacation - Performance bonuses We look forward to your application!
