69 Account Manager jobs

kapilendo the full-service provider in the field of crowd funding. We cover the financing cycle for companies ranging from Crowdinvesting to Crowdlending. For investors, we offer a modern and transparent form of investment. Our vision is to change the way people spend money. We allow businesses to interact with a variety of people together Conceptions of value creation and progress. To achieve that, we need you! Become a part of our vision and change with us the investment. • Start: 01.10.2017 • Employment contract: indefinite What you do with us: As an Account Manager (m / w) you support our team in the acquisition of medium-sized enterprises for potential financing projects. We'll transfer you so that the responsible activity to build and maintain new ones Business contacts. In detail, your tasks include: • Successful development of the digital financial market in Germany and Europe • Reliable contact for customers from initial contact to contract • Careful introduction and updating of contact data into our CRM system • Development of new sales concepts together with the sales team • Support for public appearances (fairs, lectures, presentations) Your Profile You like to work independently and enjoys a flexible working time without any hardship Office hours? In addition, you already have experience in sales and have fun at the Telephone and the establishment of B2B contacts? For we are looking for an employee who in trustworthy and winning ways to connect with business customers and Sales partners. • Business studies or comparable studies • At least one year of experience in B2B sales, typically in finance • Secure handling of MS Office • Structured, self-motivated and conscientious working • Open, communicative type What We Offer • Comprehensive training and continuous coaching (internal and external) • Space for your own ideas and short decision-making • Diversified, responsible tasks in a growth-strong Fintech companies • A motivated, technically active and international team right on the Ku'damm in Berlin • Performance-based remuneration, fixed and variable • Beautiful light office, kicker, fruit basket, free drinks

DESCRIPTION At Kantox we are looking for an experienced ABM manager to join our talented marketing team. An ideal candidate must be strong both on the strategic level and on the tactical/execution level. He or she needs to be metrics driven, with a can-do attitude and clear orientation on goals. The position is to join a young and ambitious team in a high-growth international fintech company located in an amazing location in Barcelona, Spain   Responsabilities Define the overall strategy of the account based marketing Define and execute online campaigns to engage target accounts in specific industries Manage lead nurturing processes, using tools of marketing automation Define and coordinate with the sales team on the optimal execution of personalised marketing programs (both online and offline) to foster relationship with target accounts Coordinate with the content team to ensure the availability of all the necessary assets for effective ABM. REQUIREMENTS You The ideal candidate will possess: A Bachelor ’ s degree required; MBA or Master ’ s degree is highly desirable. Experience (minimum 3 years) in B2B marketing with complex sales process in medium and large size companies with a specific industry approach. Proven experience in account based marketing, including marketing and sales coordination Experience in Financial SaaS will be highly appreciated. Excellent communication and persuasive skills Strategic thinking AND excellent execution skills Good understanding of marketing and sales automation and campaign tools (Hubspot, salesforce, etc). Strong project management skills in a highly dynamic environment. Practical business and sales acumen Ability to define objectives, key results and to analyse and optimise KPI Strong people & planning & organisational skills will help you to shape your future role as you develop your career in Kantox You are Quickness of mind: you learn fast and solve problems efficiently Hard-working, persistent and resourceful Data and result oriented Tech-savvy Flexible and adaptable Organized and able to manage multiple priorities effectively Strong team player and builder, receptive to ideas from others.

DESCRIPTION iwoca is reinventing business finance: our vision is that finance should be like electricity: simple, seamless and powerful. Over the next decade we aim to provide financing to 1 million small businesses that are underserved by the banks. Since launching in 2012, we've already lent to 10,000 small businesses across Europe. Along the way we have built a cutting-edge high-tech platform, won numerous awards and grown a fun and vibrant team. This is a particularly exciting time to join iwoca – over the past year our team has doubled to 140 people and we have closed our $30M+ Series C funding in October, giving us the firepower to grow even faster and try out new ideas. As this is a newly created role in the German-speaking team, your actions will have a massive impact on how the role is defined and implemented in the value chain. You will have a lot of responsibility and freedom to contribute to the development of our processes. This is a long term project as our team keeps growing, we want to be sure we have the best practices in place. Don’t worry - you will get a lot of support from the other country teams and our team members. The most exciting part of our journey still lies ahead of us, join us to make a difference!   The role: At iwoca, we really love our customers, we want them to have the best possible experience. We understand that financial matters can be confusing and frustrating for small businesses. Our document review team will help our customers through this, ensuring that we process customers applications accurately, making sure that applications are complete and include all the necessary information. In addition, by working quickly and focusing closely on quality, we make sure that this exceptional experience is also delivered in the shortest possible time. The document review team delivers important tasks at iwoca: Speedy and accurate processing of customer documents for loan applications with use of our state-of-the-art CRM and analytical systems Pre-screening potential customers including verifying documents, applicants’ credit history and financial information Support for prospective clients until they complete their applications Identifying red flags in customer applications indicating potential fraud attempts, money-laundering or financial issues Making sure all necessary data is in place to make a lending decision Help develop new processes for doc review and assistance with implementation in the value chain of team Germany. Working closely with our Account Management team, you will be responsible for ensuring high quality and completeness of business documents submitted by our clients. As you will be working with customers too, you will need to be communicative, good at listening and confident. REQUIREMENTS You will need: A good understanding of financial documents commonly used in Germany Be ready to take over ownership within our team and communicate with other country teams Be a strategic thinker who is able to understand, assess and improve complex processes Incredible attention to detail and ability to spot missing data from a mile away A communicative personality and good team player skills Some account management experience and a good understanding of business finance Proactive self-starter approach, eager to be part of a young and dynamic team A perfect blend between sales, customer support, admin and data analyst BENEFITS Competitive remuneration alongside excellent long-term opportunities and room for career progression. Pool and Ping Pong tables Plenty of space to chill out Plenty of drinks and snack (healthy and unhealthy) Subsidised gym membership and restaurant discounts in Oxford Circus Cycle to work scheme for great value bikes Various sports teams including football and climbing A super smart team of really nice people Company retreats to great destinations

DESCRIPTION Join one of Europe’s leading Fintech startups. Cash flow is critical to the success of any small or mid-sized business. Traditionally, banks have neglected millions of such businesses because their processes have been too slow, rigid and costly to serve them. By using new technology and alternative data, iwoca is rapidly reinventing business finance, developing new ways to provide fast and flexible access to credit that will enable such businesses to flourish. Chris and James launched iwoca in 2012, and we’ve already lent over £150m to tens of thousands of SMEs across UK, Poland, Germany and Spain. Along the way, we have built a high-tech platform, won numerous awards and have grown a fun and vibrant team of over 120 people. We represent a diverse range of backgrounds and we’re united in our mission to make business finance simple, seamless, and powerful. We’ve come far, but we’re still just at the start of our journey and there are even more exciting times ahead. We recently raised $20M in equity, giving us the firepower to grow even faster. We’re looking for people who are smart, motivated and humble, who want to develop themselves and push the boundaries of their own performance while building a business we can all be really proud of. THE ROLE Our Account Managers are iwoca’s frontline, offering exceptional service to their portfolio of customers while simultaneously driving business growth. They own the customer relationship from when they sign up, all the way through to renewal and advocacy. At iwoca, we really love our customers, we want them to have the best possible experience. We understand that financial matters can be confusing and frustrating for small businesses, so our Account Managers work hard to understand our customers’ financial needs and determine how we can most effectively support them with our product to achieve their business goals. Our Account Managers are skilled at building trust, explaining how iwoca works and nurturing successful long term relationships with our customers. To help us do that, we use relevant data and analytics (such as customer health scores, lifetime value, customer feedback and surveys), while at all times providing excellent customer service. Responsibilities  Your responsibilities will be to: Be the customer champion, driving business growth through adoption of the iwoca product within a portfolio of customers Nurture a portfolio of existing customer relationships to achieve higher health scores Support customers through the renewal process expediently Build and maintain strong, long-lasting relationships with small businesses, helping them achieve their business goals with iwoca Proactively guide customers through our process and ensure we exceed their expectations, effectively addressing customer concerns and issues Liaise with various teams within iwoca, such as sales, underwriting and collections to achieve the best outcome for your customers Drive change throughout the business through structured feedback, ensuring we always provide customers with the best possible experience across all aspects of iwoca REQUIREMENTS You will need: Strong business acumen with a real enthusiasm for helping SMEs Strong communication & listening skills with an excellent telephone manner and a passion for delighting customers Exceptional time-management and multitasking skills Good experience in explaining complex products and services to customers Proven customer relationship management experience Be proactive, motivated, and metrics-driven The ability to "think outside the box" to make suggestions that will help us improve our products, systems and processes Ambition and an entrepreneurial spirit, thriving in a dynamic, team-oriented environment BENEFITS In addition to a competitive financial package, we also provide the following: Pool, Foosball and Ping Pong tables (and regular tournaments!) Whether it's in a hammock or on a sofa or bean bag, there is plenty of space to chill out Plenty of drinks and snacks, healthy and unhealthy Subsidised gym membership (to work off the unhealthy snacks) and restaurant discounts in Oxford Circus Cycle to work scheme for great value bikes Various sports teams including football, running, cycling and climbing A super smart team of really nice people Company work retreats to great destinations, such as the French Alps for some January skiing, or the Balearic Islands for some late summer sun 25 days holiday a year plus a day off for your birthday - we want you fresh and fully charged

DESCRIPTION Join one of Europe’s leading Fintech startups. At iwoca, our vision is that finance should be like electricity: simple, seamless and powerful. Over the next decade we aim to provide financing to 1 million small businesses that are underserved by the banks. Since launching in 2012, we've already lent to nearly 10,000 small businesses across Europe. Along the way we have built a high-tech platform, won numerous awards and have grown a fun and vibrant team. The most exciting part of our journey still lies ahead of us, join us to make a difference! The role: We genuinely put customer satisfaction at the very heart of our success ( and doing quite nicely! ). We love our customers and want them to have the best possible experience. We also understand that financial matters can be confusing and frustrating for small businesses. Our customer success team makes sure we consistently deliver A+ service in this context. As part of our account management team you will be the first port of call for new customers, guiding them through the application process, answering any questions they might have about the product or process, and following up with them to ensure we have all the information we need to process applications. More importantly you will build a relationship of trust with customers, helping them to understand how iwoca works and nurturing them through from signup to successful renewal. The account manager team deliver the following very important tasks at iwoca: Nurture a portfolio of prospective (in-bound) clients until they are ready to sign up Drive adoption of the iwoca product within a portfolio of customers Manage a portfolio of existing customer relationships to achieve higher satisfaction, and retention Support customers through the renewal process expediently You will be responsible for the administration and organization of business documents required from our clients and will work closely with the credit analysts to ensure the loan approval process runs smoothly. Responsibilities: Account Managers are the public face of iwoca, acting as the dedicated point of contact for their customers. You will be: The customer champion, driving business growth through customer successful outcomes Delivering rapid, reliable and human assistance to iwoca’s newest customers Helping prospective customers with documentation submission required for loan applications Building and maintaining strong, long-lasting customer relationships, helping them achieve their business goals with iwoca Proactively guiding customers through our process and ensuring we exceed their expectations, effectively addressing customer concerns and issues Liaising with various teams in a timely manner to achieve the best outcome for our customers Maximising the number of applications passed to the credit analyst team In addition we are always looking to improve how we work. Part of your responsibilities will include driving change across the business through structured feedback, ensuring we always provide customers with the best possible experience across all aspects of iwoca. You will also provide insight and customer feedback to other business areas to help drive a better customer experience. REQUIREMENTS You will need: A passion for delighting customers - first and foremost - prior experience and proven customer relationship management experience a strong plus. Alternatively some experience in administrative positions also helps Strong communication & listening skills with an excellent telephone manner and a passion for delighting customers Be proactive, motivated, and metrics-driven: we work in a fast-paced environment Good time-management and multitasking skills The ability to "think outside the box" to make suggestions that will help us improve our products, systems and processes A proven ability to explain complex products and services to consumers Basic understanding of business finance and accounting. More importantly you should have a good business sense and an understanding of what makes SMEs tick Attention to detail and be able to spot missing data from a mile away Fluent German - note that we require fully fluent German level (i.e. you’ve grown up speaking German or have learnt it to CEFR C2 level or similar) Cover letter is essential. BENEFITS You will always have a say in the business and have the opportunity to really make a difference. We help all our employees become top performers and reward everyone in numerous different ways. Everyone at iwoca is smart, humble and motivated to do a good job so you are bound to love working here. We also have the following to all our employees: Pool and Ping Pong tables Plenty of space to chill out Plenty of drinks and snack (healthy and unhealthy) Subsidised gym membership and restaurant discounts in Oxford Circus Cycle to work scheme for great value bikes Various sports teams including football and climbing A super smart team of really nice people Company retreats to great destinations

DESCRIPTION Presentation INVIVOO INVIVOO is a "Full Stack" actor in Information Systems Consulting for Finance. The creation of value for its customers and its employees is at the heart of INVIVOO's strategy: it is based on centers of technological expertise associated with broad "Asset" business skills on Flow Business activities banks, asset-managers, brokers and insurance companies. | Mission Invivoo is looking for a Business Analyst to help one of its clients, a market finance player, agile transformation and migration to a micro-services architecture. A major player in the French Fintech industry, our client provides financial decision-makers with technological and financial services for debt management, currency risk, investments, financial forecasts and bank guarantees. Its dual proposal combines online platforms connected continuously to financial information and personalized support. Reporting to the Market Data and valuations product manager, you will have the following missions: Definition of the quality processes of our IR, FX and Inflation market data Analysis and specifications of the needs of our platforms in terms of market data Validation of developments in our market data integration platforms. Monitoring and support of our market data integration systems Ensure the provisioning of our platforms in market data Management of the operational relationship with our market data providers. | Operating Environment Knowledge of IR, FX and Inflation market data (Swaps, FRA, Basis Swap, Volatility, Inflation Swap, FX-Spot ...) Eikon / Reuters or Bloomberg | Profile Graduate of a Bac +5 (Ecole d'ingénieur, Ecole de Commerce or University) you have at least 5 years of experience in the financial field. Experience with a financial software publisher will be greatly appreciated. Your level of English allows you to evolve in an international environment. You have a good relationship allowing you to naturally integrate an agile team and communicate with Product Managers, Account Managers, or senior financial analysts.

Description   We are looking to recruit a Junior Account Manager to join our expanding Borrower Sales team. This is a fantastic opportunity for a recent graduate to join a market-changing business, with significant responsibility from the outset. The Role Managing applications from UK businesses - from initial enquiry to acceptance of funds Building relationships with a variety of business owners via telephone and email Maximising the number of applications passed to the Credit team Liaising with the Credit team on a daily basis Building and managing your portfolio of successful Funding Circle borrowers There is great scope to progress within the company, with the opportunity for suitable candidates to move into a more senior Account Manager position. The Candidate *2:1 or equivalent experience preferable A desire to work in Account Management or Sales Strong business acumen and enthusiastic about working in an innovative area of finance Knowledge of the finance industry would be advantageous Excellent telephone manner and communication skills Exceptional time management skills and proficiency at multitasking Dynamic and KPI-driven The ability to work well under pressure Driven to succeed both individually and as part of a team Ability to “think outside the box” and suggest changes to processes to improve efficiency Quick to learn, understand, and explain complex concepts and products

Fraugster is a German-Israeli payment security company with the goal of eliminating fraud and increasing our customers’ profits. Over the last two years we’ve invented an artificial intelligence technology that combines human-like accuracy with machine scalability. This ability lets us foresee fraudulent attacks before they actually happen and gives us a distinct competitive advantage over every other player in the payment security space.   We’re already working with some of the most well-known payment and e-commerce companies in the world. Notable clients include companies like Wirecard, ingenico, and others. Fraugster is backed by top tier investors and is currently managing billions of Euros for our clients.   Job Description:   We’re looking for a Senior Account Manager (f/m) to join our payment expert team. You’ll be reporting directly to the CEO and work closely with the team to develop client accounts across the world. You’ll act as a team leader and enabler along the entire client life-cycle and develop accounts. You’ll be navigating a complex environment that will require you to perform with high levels of agility while upholding to strict levels of professionalism that are required in our field. The role involves occasional travel around the globe to leave your mark in the payment industry.   Skills & Requirements: Around 5 years of experience in the B2B payment industry and experience in a similar role is a requirement Good and structured understanding of technology products or relevant work experience are a huge plus. You should be able to translate complex technical topics into clear and simple messages Leadership / team lead experience is a plus, but not required. You guide, develop, train and empower our Client Relations team to accomplish our ambitious growth goals Excellent negotiation and rhetorical skills – be it onsite with the B2B companies or on a stage, you nail it Demonstrable experience with establishing and running structured and number-driven processes (preferably backed by Business fluent in spoken and written English Bachelor degree or MBA highly preferred What we offer: Join and lead an expert team with plenty of room to leave your mark The opportunity to strongly impact company strategy and growth A pool of knowledge in technology and payments to learn An experienced team of founders Fun, creative and focused teams committed to learning and problem-solving through collaboration Competitive remuneration (salary + shares) Office located in the heart of Berlin

Fraugster is a German-Israeli payment security company with the goal of eliminating fraud and increasing our customers’ profits. Over the last two years we’ve invented an artificial intelligence technology that combines human-like accuracy with machine scalability. This ability lets us foresee fraudulent attacks before they actually happen and gives us a distinct competitive advantage over every other player in the payment security space. We’re already working with some of the most well-known payment and e-commerce companies in the world. Notable clients include companies like Wirecard and Ingenico. Fraugster is backed by top tier investors and is currently managing billions of Euros for our clients. Job Description: We’re looking for a B2B Account Manager (f/m) who strengthens our relationship with existing clients and newly acquired clients. Your tasks include, but are not limited to : First point of contact for our clients, old and newly onboarded Establish a good and meaningful relationship during the customer life cycle Working with sales and operations to onboard new clients and other operational aspects of sales processes Communication between client stakeholders and internal employees (for example: interaction with engineering and analytics team) Ensuring timely and positive resolution of escalated onboarding related issues Support business development in sales activities and provide them with feedback derived from previous projects Staying in contact with existing clients, understanding their needs and updating them about product changes Improvement of the onboarding operations Skills & Requirements: 2+ years of experience in (B2B is a must have) account management; fintech experience is a major plus. Experience in a client facing role Interested in technology and knowledge about the payment industry Demonstrable experience with presentations and projects You should be 100% reliable and willing to do some occasional business travel Excellent communication skills and a good listener Business fluent in spoken and written English Bachelor degree or Master degree preferred. What we offer: Join a fast growing team with plenty of room to leave your mark The opportunity to strongly impact company strategy and growth An experienced team of founders Experienced, creative and focused teams committed to learning and problem-solving through collaboration Competitive remuneration Office located in the heart of Berlin

About figo: figo is the first European banking service provider to provide third party innovative services with banking functions. By integrating the figo Banking API, they can quickly link their applications, products and services to over 3,100 financial sources. This interface is the key to a multibanking financial platform, which guarantees users the comfortable and, above all, secure handling of banking data. With the "Banking as a Service" platform, figo is bridging the gap between modern services for its customers and over 55 million online banking accounts in Germany and Austria. In addition to FinTechs, banks and large companies are already using the solution to integrate banking into user-friendly contexts. figo has developed a dynamic FinTech ecosystem and has generated new standards for linking financial data. In this way, figo has succeeded in reducing the complexity, integrating banking services into third-party products, and providing new touchpoints between financial sector players and end-users. The technology is already in use with well-known companies. We want to continue to grow and seek motivated and committed colleagues to put our vision of "Next Generation of Financial Services" into practice. Your tasks: You support our partners (eg banks) in the implementation of our platform and technology in their projects and products. You build a trusting relationship with our partners and you are a competent partner. You support our partners in their requirements analysis and help our sales team in the preparation of offers. You accompany customer projects from planning through implementation to roll-out and ensure the successful use of our platform You take part in customer events and events. You work at the interface between our sales team and our developer team. We expect this from you: Your analytical skills help you understand the individual needs of our partners and pass them on to our team. Through your service orientation, you can make sure that our platform is used optimally in the products and projects of our partners. You are flexible and can quickly get involved in new topics. You have a high level of commitment and regular travel is not a no-go for you. Your profile: You have both technical - security, reliability, scalability, platform management are no foreign words for you - as well as extended commercial knowledge. You speak the German and English language, both written and spoken, and can present complex situations in both languages. You have a completed degree (eg industrial engineer) or you can have a training qualifying for this activity. You have already worked for 3 years in a comparable job, eg IT consulting or consulting. You are resilient and has a fast perception. You work solution-oriented in the team and can make competent decisions even in critical situations. You have a very careful, independent and pragmatic way of working. You are characterized by a sure appearance, excellent social competency as well as high self motivation and have fun at the teamwork. We offer you: We offer you an exciting activity in a start-up atmosphere in a changing industry and with attractive payment. We are an international team that supports work-life balance. You will be able to implement your own ideas and will be involved in decision-making processes of the company. Our office is located in Hamburg Ottensen.

DESCRIPTION eToro, the world’s largest social trading & investment network is seeking proactive, highly motivated and skilled account managers with former experience in the financial industry. This position encompasses both sales and accounts manager skills in order to retain clients. • Promote eToro’s financial products and services • Develop and maintain relationships with prospective and existing clients ensuring they receive the highest level of service • Discuss financial markets and factors that move them in a clear manner to clients • Assist Compliance with the processing of Know-Your-Client documentation • Train clients on the Company's trading systems, and interact daily with clientele • Communicate marketing promotions to clients via telephone and email • Lead a sales strategy for acquisition of new customers   REQUIREMENTS • Excellent communication and inter-personal skills • Be passionate, self-motivated and able to work well in a team and with other departments • Good negotiation skills and the ability to close deals • Sales experience in any field with a proven track record • Ability to work under pressure and must have a target driven attitude • Computer literacy and Higher education considered as an advantage • Prior experience in sales of financial Services, FX, CFDs, spread betting or Binary options markets are considered as an advantage for Employment Conditions: Full Time The Company offers a dynamic environment that encourages professional growth, advancement opportunities, an attractive remuneration package, plus commission / bonus and other benefits. If you match the above criteria and you are interested in joining us, please forward your CV

DESCRIPTION eToro, the world’s largest social investment network is seeking proactive, highly motivated and skilled account managers with former experience in the financial industry. This position has both sales and marketing aspects, and includes monitoring customer’s accounts and retaining them. Must Have sales background   What will you be doing? Significantly Increase regional client deposits through phone and emails Provide extraordinary service aligned with company’s culture and values Ensure that all necessary verification documents are collected Document all communications with customers in the CRM Be an ambassador in carrying out the company’s vision and products -          This position is a full-time position working Mon-Fri   REQUIREMENTS Want to join? If you Have Spanish  at mother tongue level – A must! English at high level Have outstanding communication skills both verbal and written Have a strong sales orientation Have service orientation It will also be nice if you Have former experience/knowledge in the Financial industry Have a BA from a well-known establishment Have customer Service/Relationship Management and CRM experience Have an additional language at mother tongue level Besides that you must possess the following qualities Multitasking Ability to self-manage your time and prioritize tasks Ability to work well in a team Have excellent learning skills Have a can-do attitude Be target oriented

DESCRIPTION • Develop, maintain and enhance relationships with Institutional partners affiliates and IB’s, ensuring excellent standard of service. Mainly responsible for customer development and maintenance and the daily work. • Establish good relations of cooperation, to provide customers with high quality follow-up service． Regular visits to customers and provide quality after-sales service, and customers to establish a good relationship of cooperation for our customers to provide quality follow-up services. • According to the company's business development needs, develop customer independently and plan  implementation of marketing activities According to the company's business development needs to develop customers, with independent planning and implementation of marketing activities. • Skilfully probe for, listen, and understand client needs to provide resources and solutions to improve clients' satisfaction And customers to establish a good relationship, timely and accurate answers to customer inquiries, increase customer satisfaction. REQUIREMENTS • University/College degree in Economics, Finance or equivalent. Bachelor degree or above (particularly good may be appropriate to relax), economic, financial or related professional. • Over 3 years similar experience in a brokerage company ，Knowledge of the FX Market and the risks involved for clients. More than 3 years working experience in financial foreign exchange industry is preferred. • Has sales knowledge and skill. Have a certain marketing knowledge and skills. • Interpersonal skills, Strong communication skills both in English and Chinese, excellent customer serving concept. Have good interpersonal communication skills, strong Chinese and English business communication skills, and strong customer service awareness. • Could work under pressure. Has a good compressive capacity. • Passionate, hard worker. Work with passion, and hard-working.

Edebex is a Belgian start-up that’s revolutionising the world of corporate finance with its debt buyback system for professionals. Our web platform allows SMEs seeking funds to sell their receivables in less than 72 hours to companies looking for short-term investments. Each month, we are recording two-figure growth rates in the volume of invoices exchanged on our platform and have launched an international expansion programme focused on the French, Dutch. We now wish to enter the German market, which is why we are looking for someone like you. Your role Our German market specialist will be the first point of contact for our German-speaking clients, both for commercial support activities and operational support. Calling companies that have shown an interest in our solution by asking to be contacted Assisting new clients with the completion of their registration process and answering all their questions Helping new clients place their first invoices on sale and verifying with them that these invoices actually meet our criteria Calling the debtor companies of invoices placed on sale, when it is the first time they have appeared on our system, in order to explain how we operate, provide reassurance and answer their questions Managing the deduction of the service fees invoiced to companies that place their invoices on sale with us Ensuring the internal and external auditing of invoices placed on sale: this procedure consists of verifying both the authenticity and conformity of the invoice, the financial strength of the debtor company and the absence of any dispute between the company and their client Making the final decision on whether to accept an invoice Confirming receipt of the payment by the seller Ensuring the follow-up and collection of overdue and unpaid invoices, in writing and on the phone Your profile Perfect knowledge of German, and a good level of English Precise and thorough, organisation is one of your strengths Independent and resourceful, you are not afraid to learn and innovate An able communicator, capable of establishing a relationship of trust with your contacts Ambitious, you are keen to grow quickly and take on responsibilities Interested in new technology Good knowledge of the German market is a plus Edebex offers you: A varied and rewarding position A flat hierarchy A very good work atmosphere

175,000 businesses across industries already rely on DueDil to help them make more data-driven decisions, to find opportunities, and to mitigate risks. Our customers include KPMG, Dell, Investec, Unilever and the Cabinet Office. Launched in 2011, Duedil has attracted nearly £30m in investment from globally respected investors including Oak Investment Partners, Passion Capital and Notion Capital. Our board members include Lex Fenwick (Ex CEO of Bloomberg and Dow Jones) and Eileen Burbidge (Partner at Passion Capital, member of the HM Treasury FinTech Envoy and of the Prime Minister’s Business Advisory Group).   The Role: We’re looking for an Account Manager to own our customer base and be the face of DueDil. You need to be obsessed with customer success and will be an expert at forging relationships with customers ranging from financial services institutions to technology companies. You will be responsible for customer retention however the focus on your role is account expansion and up-sell. Due to the rapid development and success of the product, DueDil’s sales team are pursuing increasingly larger and more complex solutions; as an Account Manager at DueDil, you will play a crucial role in navigating our existing customer base to close opportunities that support this enterprise growth strategy; adopting a ‘land and expand’ approach. We want a talented sales professional who loves our product and wants to talk to people about it.   Attributes We’re shaking up an industry that has been dominated by 3 or 4 companies for the past 20 years; we are looking for an Account Manager with proven ability to find innovative ways of expanding footprint Be experienced in navigating through large enterprises to cross and up-sell As a fast growing startup every day is different; you will thrive on autonomous working and have the ability to work across different departments, developing your resourcefulness along the way Have a proven ability to close increasing revenue within your account base; with an impressive track record in up-sell Be able to articulate our vision and sell our value proposition to our clients to facilitate incremental revenues. Have a proven track record of overachievement in a target driven sales environment SaaS / cloud sales experience would be an advantage You will have an innate ability to build authentic relationships both internally and externally You will be naturally curious about how our business and our product works What DueDil can offer you A meritocracy where success is recognised and rewarded Genuine career progression within a fast growing organisation An energising environment where you’re the commander of your ship The ability to participate in rapidly scaling the most exciting FinTech startup in london The ability to help drive product development The opportunity to work alongside a diverse group of people who love what they do A company where everyone knows why they get out of bed in the morning Uncapped commission where over performance is rewarded

About the Position: We are looking for highly motivated Account Managers, with enterprise level experience, to provide services for our customers.  The Candidate will be responsible for developing strategic account plans to drive incremental revenue through renewal, upsell and cross-sell activity while maintaining a high level of customer satisfaction. Candidate will be responsible for sales growth to existing customers and will have full responsibility and accountability for achievement of quarterly revenue targets consistent with revenue objectives.     If you are an enthusiastic hands-on individual who thrives in a fast-paced start-up/pre-IPO environment, consider joining our team.   Responsibilities: Strategic Account Plans:  Responsible for developing account plans for customers based on tiered support approach. Revenue – Renewals:   Proactively manage the renewal and agreement extension process on a quarterly basis including forecasting activity.  Revenue – Cross Sell:   Develop and maintain a pipeline of product Sales Opportunities by customer and develop plans to close opportunities. Revenue – Up Sell:  Develop and maintain Up Sell opportunities to proactively sell additional licenses. Sales Programs :  Execute sales programs to sell additional CLS products. Customer Satisfaction:   Maintain a high level of customer support resulting in long-term customer relationships, incremental revenue and customer recommendations. Collaboration:  Ability to collaborate with internal teams to drive customer revenue activity. Qualifications: Bachelor’s degree 5 to 10 years of Account Management and Sales experience – enterprise-level experience is desired Strong Relationship Management Skills - with Customers and with internal stakeholders. Ability to establish trust-based relationships within the Customer-base – including C-Level Ability to work and communicate effectively across the organization with cross functional relationship building skills Strategic thinker with the ability to exercise sound judgment Ability to manage change and thrive in a fast-paced environment

About Us: Braintree builds products that make payments easier—so easy that they fade into the background, making entirely new kinds of interactions possible. Interactions like seamlessly paying for your ride share—or the condo you rented this weekend—without presenting a card or pressing a button, or buying a lamp on Pinterest...right  from  Pinterest. The Braintree full-stack payment platform lets companies build their own experiences and then scale their businesses around the globe. We're known for our technology but we're also known for our support, with internal risk and underwriting, account management and technical support teams who ensure a frictionless payments experience. Acquired by PayPal in 2013, Braintree is now in an even greater position to change the way people pay. Headquartered in Chicago, Braintree has offices in San Francisco, New York, Sydney, London with employees stationed around the world. The best talent deserves the best perks. Join the Braintree Team and you’ll get catered lunches, tuition reimbursement, public transit commute reimbursement, and much more!  Business Analyst - Account Management Team The Account Management Business Analyst  is responsible for working with our Account Managers and Data team to solve some of the most challenging business initiatives for internal and external customers. Example projects include Analyzing email and phone call data to increase efficiency of SMB servicing model; Compiling Quarterly Business Reviews for merchants including Uber, Airbnb and Grubhub; Analyzing merchant revenue. Responsibilities Partner with Account Managers (leads and team) to help craft strategy, monitor goals & achieve annual targets. Examples may include: Develop and implement business performance metrics. Work closely to track and manage reporting schedule, monitor & review business performance Work with team leads to drive budget and headcount planning Help to compile development team roadmaps Identify and drive initiatives on system / process improvements & organizational structure changes Work with Account Managers to develop external facing presentations, including board meetings, customers, service providers and other entities.  Develop a useful depository of these presentations and keep them up-to-date. Minimum Qualifications Bachelor's degree in Engineering, Finance, MIS, or Business Administration 1-2 years in technology / SaaS companies, sales operations, corporate strategy, management consulting, or finance Financial modeling, data analysis, and the ability to leverage data analysis to drive sound decision-making Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) is a requirement Experience with Salesforce.com, SQL, and Tableau Exceptionally strong communication skills Preferred Qualifications Experience working in high-growth, performance-focused environments Innovative, self-motivated, collaborative, and capable of dealing with complex interpersonal dynamics 

About Us: Braintree builds products that make payments easier—so easy that they fade into the background, making entirely new kinds of interactions possible. Interactions like seamlessly paying for your ride share—or the condo you rented this weekend—without presenting a card or pressing a button, or buying a lamp on Pinterest...right  from  Pinterest. The Braintree full-stack payment platform lets companies build their own experiences and then scale their businesses around the globe. We're known for our technology but we're also known for our support, with internal risk and underwriting, account management and technical support teams who ensure a frictionless payments experience. Acquired by PayPal in 2013, Braintree is now in an even greater position to change the way people pay. Headquartered in Chicago, Braintree has offices in San Francisco, New York, Sydney, London with employees stationed around the world. The best talent deserves the best perks. Join the Braintree Team and you’ll get catered lunches, tuition reimbursement, public transit commute reimbursement, and much more!  Large Enterprise Account Manager Our Account/Relationship Managers are beholden to one person and one alone: our customers. Account Managers create meaningful relationships with our clients and find ways to be perpetually one step ahead of their needs. They deliver the optimal merchant experience by providing guidance and insight into payments, processing, and product. Payments: Grasping this complex, fast-moving industry and helping clients do the same. Processing: Analyzing transaction data to provide insight into business decisions Product: Knowing the Braintree platform from Control Panel to codebase and finding the right solutions for merchants. This requires a dynamic individual with impeccable written and verbal communication skills, a track record of successful project execution, and an unnatural love for analyzing data and solving problems - all while being consultative and entrepreneurial in approach. Your day (or night) will vary depending on requests, as you’ll be on the front line servicing our merchants. This role will manage Braintree’s largest merchants – the Uber, Airbnb and Stubhubs of the world. Braintree is looking to bring on additional white glove support to our merchants. Being that the goal is to provide an optimal merchant experience, this role is not commission based.  Responsibilities: Maintain a portfolio of 20 Large Enterprise merchants, acting as a payments consultant, owning responsibility of maintaining portfolio, finding additional products for merchant to implement Provide proactive analysis on processing trends (declines, interchange optimization, chargeback analysis) Conduct quarterly business reviews with all managed merchants Provide business support through incoming phone calls/emails for managed merchants Document merchant feedback to help create the Braintree roadmap Work with Product Managers to ensure products are being built to merchant specifications Work with the PayPal SGMs for merchants to add PayPal or issues they may see arise on their PayPal account Lead projects as the Account Management Product Expert Provide mentoring to other team members Actively seek growth opportunities Work within the Braintree organization to create/improve processes to increase efficiency Requirements: Exceptional organizational skills: At any given time, you’ll be juggling multiple time-sensitive inquiries, monitoring the health of your merchant portfolio, and working on longer-term projects A quick learner: A curious person who will learn in formal training and situational environments but also develop their own deep understanding of how things get done. Phenomenal communication skills: You take time to craft the best response possible because you know efficient and effective client communication is critical to their success (you’re also someone who feels physical pain upon seeing misuse of your/you’re). But when the phone rings and there’s no time to edit a draft, you can speak crisply on complex subjects. Customer Service: You can tell us the stories about how you turned an angry customer into one that loved you again. Payments experience preferred Proven track record working with Large Enterprise Clients including up-selling of products, contract renewals and QBRs Experience with Excel, PowerPoint, KeyNote, Salesforce Successfully analyzed data and alerted client to potential issues Minimum 4 years experience in Account Management, Client Relations, Customer Service and/or Sales Some travel required (25%)

About Us: Braintree builds products that make payments easier—so easy that they fade into the background, making entirely new kinds of interactions possible. Interactions like seamlessly paying for your ride share—or the condo you rented this weekend—without presenting a card or pressing a button, or buying a lamp on Pinterest...right  from  Pinterest. The Braintree full-stack payment platform lets companies build their own experiences and then scale their businesses around the globe. We're known for our technology but we're also known for our support, with internal risk and underwriting, account management and technical support teams who ensure a frictionless payments experience. Acquired by PayPal in 2013, Braintree is now in an even greater position to change the way people pay. Headquartered in Chicago, Braintree has offices in San Francisco, New York, Sydney, London with employees stationed around the world. The best talent deserves the best perks. Join the Braintree Team and you’ll get catered lunches, tuition reimbursement, public transit commute reimbursement, and much more!    Mid-Market Account Manager Our Account Managers are beholden to one person and one alone: our customers. Account Managers create meaningful relationships with our clients and find ways to be perpetually one step ahead of their needs. They deliver the optimal merchant experience by providing guidance and insight into payments, processing, and product. Payments: Grasping this complex, fast-moving industry and helping clients do the same. Processing: Analyzing transaction data to provide insight into business decisions. Product: Knowing the Braintree platform from Control Panel to codebase and finding the right solutions for merchants. This requires a dynamic individual with impeccable written and verbal communication skills, a track record of successful project execution, and an unnatural love for analyzing data and solving problems - all while being consultative and entrepreneurial in approach. Your day (or night) will vary depending on requests, as you’ll be on the front line servicing our merchants. This role will manage some of Braintree’s largest merchants through proactive analysis of their credit card processing and future needs. Braintree is looking to bring on additional white glove support to our merchants. Being that the goal is to provide an optimal merchant experience, this role is not commission based. Responsibilities: Maintain a portfolio of 25 Mid-Market merchants with Braintree, acting as a payments consultant, owning responsibility of satisfaction and retention of merchants Provide proactive analysis on processing trends (declines, interchange optimization, chargeback analysis) Conduct quarterly business reviews with all managed merchants Identify and effectively help implement new products and futures, including full-stack, PayPal and PayPal products for Mid-Market accounts Provide business support through incoming phone calls/emails for managed and unmanaged merchants Document merchant feedback to help create the Braintree roadmap Work with Product Managers to ensure products are being built to merchant specifications Partner with the PayPal Strategic Growth Managers for merchants to add PayPal or issues they may see arise on their PayPal account Lead projects as the Account Management Product Expert Create/improve processes to increase efficiency within the Braintree organization Actively seek growth opportunities Requirements: Exceptional organizational skills: At any given time, you’ll be juggling multiple time-sensitive inquiries, monitoring the health of your merchant portfolio, and working on longer-term projects Analytical: Currently works comfortably on analysis that requires pulling data from various enterprise-level systems. Experience with advanced excel required. A quick learner: A curious person who will learn in formal training and situational environment but also develop their own deep understanding of how things get done. Positive spirits: Someone who thrives in team environments and doesn’t feel like any task is “below them.” Phenomenal communication skills: You take time to craft the best response possible because you know efficient and effective client communication is critical to their success (you’re also someone who feels physical pain upon seeing misuse of your/you’re). But when the phone rings and there’s no time to edit a draft, you can speak crisply on complex subjects. Customer Service: You can tell us the stories about how you turned an angry customer into one that loved you again. Payments experience preferred Experience with Excel, PowerPoint, KeyNote, Salesforce Minimum 2 years experience in Account Management, Client Relations, Customer Service and/or Sales

About Us: Braintree builds products that make payments easier—so easy that they fade into the background, making entirely new kinds of interactions possible. Interactions like seamlessly paying for your ride share—or the condo you rented this weekend—without presenting a card or pressing a button, or buying a lamp on Pinterest...right  from  Pinterest. The Braintree full-stack payment platform lets companies build their own experiences and then scale their businesses around the globe. We're known for our technology but we're also known for our support, with internal risk and underwriting, account management and technical support teams who ensure a frictionless payments experience. Acquired by PayPal in 2013, Braintree is now in an even greater position to change the way people pay. Headquartered in Chicago, Braintree has offices in San Francisco, New York, Sydney, London with employees stationed around the world. The best talent deserves the best perks. Join the Braintree Team and you’ll get catered lunches, tuition reimbursement, public transit commute reimbursement, and much more!    SMB ACCOUNT MANAGER Responsibilities: Responds to incoming merchant emails and questions, responding within two hours and fully answering merchant questions, including anticipating additional needs Proactively reach out to merchants regarding processing trends including decline optimization, fraud solutions, and interchange optimization Educate merchants on new products and features including Recurring Billing, Account Updater, Fraud Tools, Hosted Fields, New Billing Agreements, etc. Assist merchants with reconciliation and full understanding of Braintree’s reporting capabilities Up-sell merchants from Gateway only to Braintree’s full stack solution Work with clients on their international growth Work with merchants and finance to ensure pricing is advantageous to both the merchant and Braintree/PayPal Collaborate with other teams within Braintree to create new divisions for the merchant   Requirements: Exceptional organizational skills: At any given time, you’ll be juggling multiple time-sensitive inquiries, monitoring the health of your merchant portfolio, and working on longer-term projects Analytical: Currently works comfortably on analysis that requires pulling data from various enterprise-level systems. Experience with advanced excel required. A quick learner: A curious person who will learn in formal training and situational environments but also develop their own deep understanding of how things get done. Positive spirits: Someone who thrives in team environments and doesn’t feel like any task is “below them.” Phenomenal communication skills: You take time to craft the best response possible because you know efficient and effective client communication is critical to their success (you’re also someone who feels physical pain upon seeing misuse of your/you’re). But when the phone rings and there’s no time to edit a draft, you can speak crisply on complex subjects. Awesomeness: Former co-workers would gush about your creativity, resourcefulness, and professionalism Customer Service: You can tell us the stories about how you turned an angry customer into one that loved you again.