126 Account Manager jobs

Are you a successful and skilful business development executive? Do you win new relationships easily?  Can you generate your own pipeline? Do you want to work in the office or remotely? Then you should be building your own portfolio of clients with Regent FE and earn up to 50% of Net Revenue generated.  The actual % depends on how much work you are prepared to do to complete the onboarding of the client, and on an ongoing basis (dealing, payments, maintaining the file, etc).  An early-stage fintech company looking for people with specific skills.  Are you excited about the Fintech sector and have a desire to work in the world of Fintech.  We are looking for smart and motivated people with problem-solving skills, that are resourceful and are tech and Internet savvy.  Previous experience necessary, either as a successful senior member of a FX sales desk or as a dealer.  The position requires polished, competitive, target-driven candidates who have excellent communication skills and a good work ethic.  You will be responsible for sourcing and generating substantial new business, managing corporate accounts and growing your own book of trading clients.  Key Responsibilities for Business-to-Business sales Generate new business opportunities Close new business Manage clients currency and payments needs  Stay on top of market developments  Meet individual KPIs Contribute to team and company revenue targets The best commission package in the City of London for the right candidates.    Remuneration We are offering the best package in the industry for the right people. High achievers prefer commission, we are in this for the long game. 

EXANTE is a next-generation investment company and our products are used worldwide. We service customers and operate globally from 10+ offices in Europe and Asia. Our company continues to grow in numbers and coverage year by year. Now we are expanding in many regions and we are searching for sales talents with prior background in the financial services industry.   Join our team as a Senior Sales Manager! The job of Senior Sales Manager consists of actively selling and promoting our products to clients, acquiring new clients and managing relationships with them.   We pay extra for quick results! Get a client fund his EXANTE account within a month, pass probation instantly and receive exceptional rewards!   Key tasks: Actively sell our products and focus on achieving net sales targets across the region; Attract new clients and develop relationships with them; Manage your clients’ portfolios in the most efficient way; Maintain consistent sales performance across the year.   Qualifications and experience: Good command of spoken English; Knowledge and understanding of the securities market; 5 years+ experience in banking / financial / fintech industry; 5 years+ experience in sales / customer acquisition; Strong track record as highly performing sales individual; Excellent communication and negotiation skills. The presence of contacts / acquaintances among HNWI is an advantage. Join EXANTE to: become a part of a leading global fintech company get immense performance-based bonuses work flexible hours from a flexible location get free lunch and snacks at the office gain extra medical insurance after the probation period boost your career Click "APPLY NOW" and choose your region! Learn more about the EXANTE trading platform and financial solutions

EXANTE is a next-generation investment company and our products are used worldwide. We service customers and operate globally from 10+ offices in Europe and Asia. Our company continues to grow in numbers and coverage year by year. Now we are expanding in many regions and we are searching for sales talents with prior background in the financial services industry.   Join our team as a Sales Manager! Sales Manager is in charge of acquiring clients and managing relationships with them.   Key tasks: Actively sell our products and focus on achieving net sales targets across the region; Attract new clients; Manage your clients’ portfolios; Maintain consistent sales performance across the year.   Qualifications and experience: Good command of spoken English Knowledge and understanding of the securities market 2 years+ experience in banking / financial / fintech industry; 2 years+ experience in sales / customer acquisition. The presence of contacts / acquaintances among HNWI is an advantage   Join EXANTE to: become a part of a leading global fintech company get performance-based bonuses work flexible hours from a flexible location get free lunch and snacks at the office gain extra medical insurance after the probation period boost your career Click "APPLY NOW" and choose your region! Learn more about the EXANTE trading platform and financial solutions

Job Description We are looking for an Account Manager for an e-wallet payments product. As an Account Manager, you will have to use your analytical and communication skills by providing personalized professional advice on different payment options to our top clients from different industries including travel, e-learning, dating, and SaaS sites. You will become an expert in payment options from all over the world and will use this expertise with clients to help them increase revenue and improve their monetization strategy. Candidates must that have a commercial and entrepreneurial mindset with an analytical background, and must have interest in the Tech and Payments industry. About FasterPay FasterPay is a global e-wallet solution that helps businesses expand globally and allows users to store and manage funds digitally. It handles Customer to Business payments with world-class user support and a checkout experience optimized for the highest conversions. Users can register with a FasterPay account to purchase goods and services from merchants online, and manage their personal finances via FasterPay’s User Area, which is easily accessible both on desktop and mobile. What you'll do: Serve as the merchants' main point of contact, provide merchants with positive client experience by properly managing all communication with merchants and resolving their issues in a timely manner; Grow the merchant’s business with FasterPay through revenue management and continuously seeking and pitching opportunities to increase their processing and conversion; Have a deep knowledge in all aspects of FasterPay and its associated products and services and up-sell these to merchants; Expand the relationships with existing customers by continuously proposing solutions that meet their objectives, needs and requirements; Maximize merchants' potential for revenue by recommending improvements in their payment options and/or payment flow; Establish rapport and good relationship with the merchants to maintain positive working relationships and ensure merchant satisfaction and retention. What you'll need to be: Customer-focused and able to find fulfilment in helping your merchants grow their business Ability to have serious conversations around technical subjects Detail oriented and be able to prioritize tasks to fit deadlines Sales and results driven Able to work with cross-functional and had an experience working in a diverse team Confident, fun, friendly and most importantly business savvy in understanding different business models and business needs What you'll need to have: Bachelor's Degree At least a year of experience in business to business (B2B) account management, client services, or relationship management Experience in the payments or IT industry is a plus Have excellent multicultural competencies Job Types: Full-time, Commission Salary: £20,000.00 to £26,000.00 /year + Commissions

Keyrock is expanding! Founded in 2017, Keyrock has quickly grown to one of the key European algorithmic technology liquidity providers and market makers in the digital asset space. VC backed and with a fast growing clientbase Keyrock is showing revenue growth month on month, becoming one of Belgium’s fastest growing SaaS Fintech companies. Headquartered in Brussels and with a local presence in New York and London, Keyrock is looking to expand its global reach through growing its go-to-market strategy team. With a clear vision on scaling it’s business development operations and generating additional revenue pillars, we are looking to expand our Business Development team with an ambitious, empathic and structured Customer Success Manager. Keyrock Customer Success Manager Duties for the role of Customer Success manager will include a broad range of tasks such as maintaining ongoing customer relationships, implementing success programs and revenue streams, contributing to the overall sales process through implementing scalable processes, onboarding and supporting clients together with the Key Account Management team, and ultimately minimizing churn through his/her service The Customer Success Manager should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer requests. Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. Keyrock is looking for someone that loves to engage with customers on a daily basis, is triggered by maximizing value, and has an eye for contributing towards customer acquisition strategies. Responsibilities Constructing and communicating Weekly reporting of Trading activities Maintaining daily contact with clients and technical support through Slack, email and conference calls. Providing initial technical and product support Building out a revenue model through customer success practices together with Keyrock’s Head of Growth. Constructing and iterating churn prediction and reporting systems Delivering and communicating ROI for our clients, throughout the customer lifecycle Skills and experience Bachelor’s degree -- ideally in Finance or Economics Fantastic interpersonal skills Bias for action and structure High level of accuracy and attention to detail Proficient with Excel, Google Drive, Adobe Suite Technical aptitude and ability to learn software programs Proficient Business English -- other languages are a plus 1-3 years of experience in Project Management, Customer Support, Consulting or another client facing role That little extra A passion for Blockchain/DLT and digital assets Background or interest in financial/capital markets Living in Belgium, ideally Brussels What to expect from Keyrock Closely working together with market leaders in a fast growing industry on a daily basis. Being part of a fast growing start-up within a global scope Competitive salary and exciting growth path Have the freedom to create your own intra preneurial experience. Apply via the below link. http://keyrock.freshteam.com/jobs

About the Role   As a member of LenddoEFL's growing account management team, your primary goal is to expand LenddoEFL’s presence in selective markets and support the sales team in delivering outperforming results for clients and maintaining excellent relationships in order to increase revenues.   As a LenddoEFL Technical Account Manager, you should be a tech-savvy professional, able to explain technical details and requirements to a non-technical audience. You should also be results-driven and aspire to achieve specific goals.   Ultimately, you should be able to provide technical, product and business knowledge to support the sales process and strengthen customer relationships.     Responsibilities Be able to onboard and launch clients and ensure that clients see the full value of using LenddoEFL products and services Function as a frontline technical resource for best practices and customer inquiries Effectively manage customer expectations and lead them to customer satisfaction Evaluate LenddoEFL´s outcomes and present to partners; analyze and resolve problems together with the partner Identifying opportunities of up-selling and cross-selling Drive customer feedback to Product and Engineering to ensure the best possible production experience. Assist in prioritizing product requirements by communicating customer needs and impact. Qualifications   3-5 years of experience as an account manager, preferably in a Fintech web/mobile based technology business Experience in managing multiple stakeholders and projects Solid technical background with hands-on experience in digital technologies Ability to work flexible hours Ability to do local travel up to 50% of time Experience in interfacing with UX/UI design is a distinct advantage

BANQIA is looking for a Star Intern to join our Sales department and learn everything about the Payment & Crypto currency world We are looking for an eager, smart and hungry individual to join our 6 month full-time internship program. Our teams are growing very fast and the support given by interns is key for the day to day operations and for Banqia´s  growth. A significant part of our staff started as interns, so this could be your chance! The Role By joining BANQIA you will: You will develop high level proposals for our top clients You will coordinate with other departments (sales, marketing, operations, HR...) You will work in a dynamic and demanding environment Learn how to master Powerpoint, Excel and Bloomberg Learn how to analyze and fully understand a company's operations Learn side by side with the Sales team by supporting them in their day to day duties. REQUIREMENTS You The ideal candidate will possess: Relevant Degree in Finance, Economics or Business Administration (any focus on Payments/Crypto & FX will be a plus). Outstanding analytical skills You feel VERY comfortable working with Excel and powerpoint Great Interest in Finance, Forex and Crypto Crurrency Excellent level of English and Spanish. Any other language skill is a plus. BENEFITS About the Job Career opportunities after finishing the internship period. Internships lasts from 4 to 6 months in a full time basis. Start date: ASAP

CompareAsiaGroup  is the leading online comparison platform for banking and insurance products in the Asia Pacific region. The Group helps people across Asia save money and make better choices about personal finance with comprehensive, free and independent online comparison tools for insurance, credit cards, personal loans and other financial products. In addition, financial institutions are able to lower customer acquisition costs and efficiently reach consumers through the internet. The Group was founded in 2014 in Hong Kong and currently employs over 200 financial experts and technologists. It has a presence in Singapore, Hong Kong, Taiwan, Indonesia, Malaysia, the Philippines and Thailand. MoneyHero.com.hk  is Hong Kong’s first one-stop financial product comparison platform for Hong Kong consumers. Established in 2013, we have been providing unbiased comparisons of financial products ranging from credit cards, personal loans, insurances, mortgages to securities and banking accounts. We only partner with reputable banks and financial institutions to provide the latest and most comprehensive financial product information, allowing you to compare and choose the products that best suit your needs with easy-to-use tools at no costs.  For more details, visit our website at  https://MoneyHero.com.hk Your Responsibilities You will be a crucial part of the company’s further improvement and development while working closely with the Head of Commercial and Country Manager. You will be responsible for developing and maintaining partnerships with Hong Kong’s largest banks, finance firms and insurers You will be in charge of providing insights and analytical reports for the business partners in banks, finance firms and insurers You will be a key part of the business strategy, and have the opportunity to run your own team in the near future Your Tasks Build and manage relationships with Hong Kong’s largest and leading financial institutions Lead new initiatives to grow revenue through new activities, campaigns and proposals Assist with ad-hoc account management projects/analysis for management-level initiatives Coordinate internal team on campaign execution and support Your Profile Driven, focused personality with at least 2-3 years of experience in marketing agency or internal digital business sector with client facing role or with client facing experiences is preferred Financial industry knowledge or exposure in Hong Kong is preferential, but not mandatory Embrace change and flexible environments. You don’t accept the status quo and are comfortable driving change Strong interpersonal and social skills You have strong problem solving and analytical skills with great execution skills Have written and oral fluency in English and Cantonese What can you expect from us? Join a fantastic team   : Work with the top management of the company, with backgrounds from leading consulting, banking and start-up companies. Learn   : Work with a team with a proven track-record of building successful internet companies. Have fun   : A challenging, fun and international environment Grow   : Great opportunities for further career advancements, either within the regional group or in one of our country teams

About Us: At LenddoEFL, our vision is to provide life-changing financial products to more than one billion underserved individuals around the world. We believe that financial inclusion isn't simply about access to financial products, but about access to fast, affordable, and convenient financial products. And we believe in empowering people to use their digital profiles and personality traits to increase their financial options. We offer leading alternative credit scoring, identity verification and insights products to financial institutions in more than 20 emerging markets. To date, LenddoEFL has allowed more than 50 financial institutions to run over 6 million assessments for people with limited information, allowing them to disburse over $2 billion USD in credit. We are already changing the world, but we are just getting started. Will you join us for our next chapter of growth? About the Role: As a member of LenddoEFL's growing account management and credit team, your primary goal is to expand LenddoEFL’s presence in selective markets and support the sales team in delivering outperforming results for clients and maintaining excellent relationships in order to increase revenues. You will be required to project manage client deployments, analyze results, prepare presentations and to be the interface with LenddoEFL's clients’ personnel and internal teams. You will be invited to create an innovative sales strategy, from conception to implementation, using all available internal resources and promoting world best practices. Responsibilities: Evaluate LenddoEFL´s outcomes and present to partners; analyze and resolve problems together with the partner. Advise partners on risk, product, commercial and lending processes in order to help them get the most from LenddoEFL solutions. Internally serve as the voice of the customer and work across the company to improve our products and services. Partner across the LenddoEFL Global team to ensure successful implementation of LenddoEFL tools. Responsible for helping the partner achieve their LenddoEFL-partnership business goals. Identifying opportunities of up-selling and cross-selling.   Qualifications: 3-5 internal /external implementation consulting experience  Understanding of financial services landscape in Indonesia A demonstrable history of overachieving targets, preferably in a Fintech web/mobile based technology business. Risk management experience is a plus Fintech experience is a plus Proven experience in presenting to senior level client stakeholders  Proven analytical skills  Ability work with minimum supervision  Proven ability to work to tight timelines and budgets.  Ability to work flexible hours  Verbal and written fluency in English and Bahasa Experience in interfacing with UX/UI design is a distinct advantage 

About Us: At LenddoEFL, our vision is to provide life-changing financial products to more than one billion underserved individuals around the world. We believe that financial inclusion isn't simply about access to financial products, but about access to fast, affordable, and convenient financial products. And we believe in empowering people to use their their digital profiles and personality traits to increase their financial options. We offer leading alternative credit scoring, identity verification and insights products to financial institutions in more than 20 emerging markets. To date, LenddoEFL has allowed more than 50 financial institutions to run over 6 million assessments for people with limited information, allowing them to disburse over $2 billion USD in credit. We are already changing the world, but we are just getting started. Will you join us for our next chapter of growth? About the Role: As a member of LenddoEFL's growing account management and credit team, your primary goal is to expand LenddoEFL’s presence in selective markets and support the sales team in delivering outperforming results for clients and maintaining excellent relationships in order to increase revenues. You will be required to project manage client deployments, analyze results, prepare presentations and to be the interface with LenddoEFL's clients’ personnel and internal teams. You will be invited to create an innovative sales strategy, from conception to implementation, using all available internal resources and promoting world best practices. Responsibilities Evaluate LenddoEFL´s outcomes and present to partners; analyze and resolve problems together with the partner. Advise partners on risk, product, commercial and lending processes in order to help them get the most from LenddoEFL solutions. Internally serve as the voice of the customer and work across the company to improve our products and services. Partner across the LenddoEFL Global team to ensure successful implementation of LenddoEFL tools. Responsible for helping the partner achieve their LenddoEFL-partnership business goals. Identifying opportunities of up-selling and cross-selling.   Qualifications 3-5 internal /external implementation consulting experience  A demonstrable history of overachieving targets, preferably in a Fintech web/mobile based technology business. Proven experience in presenting to senior level client stakeholders  Proven analytical skills  Ability work with minimum supervision  Proven ability to work to tight timelines and budgets.  Ability to work flexible hours  Ability to do regional travel up to 50% of time  Verbal and written fluency in English Experience in interfacing with UX/UI design is a distinct advantage 

Come join the Digital Security Revolution! At APrivacy, we provide a seamless digital security that delivers multi-channel customer experiences. We are thus looking for the best talents that seek to upgrade digital security in every possible way. Join the journey of an award-winning FinTech start-up that has already begun to change the Financial Services industry on two continents. What are we looking for:   • Contributes to the development of APrivacy’s sales goals and objectives • Supports the Head of Corporate Development and Strategic Partnerships • Works with other key members of senior management • Maintains continuous lines of communication with management team • Represents the organization internally and externally, particularly in client matters What we’d like you to do: • Previous exposure, experience or passion for FinTech and the broader financial services technology ecosystem • Experience with technology or software vendors in the financial services industry considered a plus • Experience in supporting an enterprise sale lifecycle and in maintaining large client accounts • Professional and responsible with exceptional interpersonal skills • Passionate about working in Asian and international markets • Ability to operate as an effective tactical and strategic thinker • Self-reliant, great problem solver, results oriented, client-focused • Positive attitude, hungry, desire to change the world and comfortable in a start-up environment • Ability to speak Mandarin and/or Cantonese considered nice to have but not required   If you are thrilled by this description, apply now by clicking on the below button or send your resume and motivations to  careers@aprivacy.com

Introduction At Guideline, we’re helping Americans save for a better future. Guideline is the only 401(k) provider with a fee-free, full-stack 401(k) offering that automates plan administration and compliance with a platform that directly integrates with many of the most popular payroll providers.  By building a transparent and first-of-its-kind software, the Guideline team is providing a fresh alternative to legacy providers who have put profit over the interests of employees. Our company aims to give employees the opportunity to save as much as possible for retirement.  With over 3,500 clients and hundreds of millions of dollars in assets under management in just a couple years of operations, we’re well on our way to making smart retirement planning easy for everyone.  Job Description We are looking for an entry-level Operations Analyst to join our team! Our ideal candidate is a collaborative self-starter who is excited to help Guideline make affordable retirement benefits accessible to American workers, and would love to grow in a dynamic and fast-paced environment with a tight-knit, collaborative team. You’ll need to think on your feet while using your strong communication, listening and problem-solving skills. A high level of attention to detail is a must.   Responsibilities Accurately prepare and optimize all retirement plan operational requirements to ensure a smooth onboarding and seamless implementation for our clients  Support and continuously refine key Operations processes within Guideline Inform management and company of trends by building reports and summaries on activity areas Utilize internal tools for account setup and ticketing system to support engineering, customer success, and growth teams Function in accordance with established standards, policies, procedures, and applicable laws Other ad-hoc tasks and projects as assigned   Qualifications Demonstrated ability to juggle and prioritize among multiple tasks  Strong collaboration skills: comfort level talking to different teams and levels  Well-organized with accuracy and sharp attention to detail  Passionate about technology  Bachelor’s degree required; benefits, account management, or finance industry experience is a nice-to-have, but not required Ability to pass background and credit check for employment Compensation $45k-$60k Classification Non-Exempt

Introduction At Guideline, we’re helping Americans save for a better future. Guideline is the only 401(k) provider with a fee-free, full-stack 401(k) offering that automates plan administration and compliance with a platform that directly integrates with many of the most popular payroll providers.    By building transparent and first-of-its-kind software, the Guideline team is combatting what’s unfortunately become the retirement industry status quo -- legacy providers have put profit over the interests of employees, abandoning the goal of the programs in the first place: to give employees the opportunity to save as much as possible for retirement.    With over 3,000 clients and hundreds of millions of dollars in assets under management, in just a couple years of operations, we’re well on our way to making smart retirement planning easy for everyone.  Job Description We’re looking for highly motivated individuals who have that perfect blend of sales drive coupled with a customer-service mentality that will help us gain loyal, happy clients. Our ideal candidate is an organized and focused full-lifecycle sales professional who has a verifiable track record of success in achieving new-business quota, while retaining a current book of business. The right person will have a natural ability to build rapport and trust quickly with prospective clients and clearly convey the value proposition of a Guideline 401(k). Responsibilities Execute a hybrid inside and outside sales model, where you’ll establish and develop a strategy for selling directly to targeted key accounts and new prospects  Maintain and grow prospective client base with out of the box sales techniques  Forecast sales activity and revenue achievement while creating satisfied and referenceable customers  Develop sales strategies/models and evaluate their effectiveness  Generate leads, identify needs and pain points, and conduct sales via phone, web demos, and in person East Coast hours may be required Qualifications 2-5 years of quota carrying SaaS sales and account management experience (at a tech startup or financial services firm is a plus)  Consistent earnings over-achievement in past sales roles Experience selling to multiple personas at VP and C-levels Strong understanding of full life cycle sales from lead generation to deal closing as well as customer service best practices  Experience with a CRM (Base, SalesForce, HubSpot)  Proficient with productivity and web presentation tools  Solid interpersonal skills  Demonstrated strong verbal and written communication  Bachelor’s degree preferred or equivalent field related experience Ability to pass background and credit check for employment   Classification Exempt

Introduction At Guideline, we’re helping Americans save for a better future. Guideline is the only 401(k) provider with a fee-free, full-stack 401(k) offering that automates plan administration and compliance with a platform that directly integrates with many of the most popular payroll providers.    By building transparent and first-of-its-kind software, the Guideline team is combatting what’s unfortunately become the retirement industry status quo -- legacy providers have put profit over the interests of employees, abandoning the goal of the programs in the first place: to give employees the opportunity to save as much as possible for retirement.    With over 3,000 clients and hundreds of millions of dollars in assets under management, in just a couple years of operations, we’re well on our way to making smart retirement planning easy for everyone.  Job Description We’re looking for highly motivated individuals who have that perfect blend of sales drive coupled with a customer-service mentality that will help us gain loyal, happy clients. Our ideal candidate is an organized and focused full-lifecycle sales professional who has a verifiable track record of success in achieving new-business quota, while retaining a current book of business. The right person will have a natural ability to build rapport and trust quickly with prospective clients and clearly convey the value proposition of a Guideline 401(k). Responsibilities Execute a hybrid inside and outside sales model, where you’ll establish and develop a strategy for selling directly to targeted key accounts and new prospects  Maintain and grow prospective client base with out of the box sales techniques  Forecast sales activity and revenue achievement while creating satisfied and referenceable customers  Develop sales strategies/models and evaluate their effectiveness  Generate leads, identify needs and pain points, and conduct sales via phone, web demos, and in person East Coast hours may be required Qualifications 2-5 years of quota carrying SaaS sales and account management experience (at a tech startup or financial services firm is a plus)  Consistent earnings over-achievement in past sales roles Experience selling to multiple personas at VP and C-levels Strong understanding of full life cycle sales from lead generation to deal closing as well as customer service best practices  Experience with a CRM (Base, SalesForce, HubSpot)  Proficient with productivity and web presentation tools  Solid interpersonal skills  Demonstrated strong verbal and written communication  Bachelor’s degree preferred or equivalent field related experience Ability to pass background and credit check for employment   Classification Exempt

JOB DESCRIPTION Symphony is seeking a talented Technical Account Manager to oversee and manage technical implementations with enterprise accounts. Technical Account Managers work in close collaboration with sales, product, Post Sales and engineering teams to ensure Symphony’s product and service meet clients’ expectations. RESPONSIBILITIES Take ownership of all technical and product initiatives for assigned accounts. Work in close collaboration with sales to ensure retention and increase penetration of enterprise accounts. Work in tandem with account managers to map out account structure, identify decision makers and establish touch points for technical operations. Capture product requirements and advocate for customer requirements within Symphony. Work closely with product teams to provide regular product roadmap updates to customers. Develop a comprehensive understanding of customer environment and operational constraints. Ensure that any customer specific configurations are documented and part of product development lifecycle. Work with assigned accounts to establish a well defined IT and business process for cloud and on-prem deployments. Oversee go-to-market for new product features to ensure the best customer experience. Provide detailed review of operational performance of account, metrics and service disruptions to management team and customer. Assist support engineers in troubleshooting technical issues and service outages for assigned accounts. Responsible for escalation to Symphony management to ensure timely resolution of service outages. REQUIRED QUALIFICATIONS Bachelor’s Degree in Computer Science, Math, or related discipline required or equivalent work experience Fluent in English and French Is essential  Proven experience managing applications/technical deployments in a client facing role. Strong technical and product skills with experience deploying and support cloud software. Comfortable in the dynamic atmosphere with a rapidly expanding customer base and an evolving product stack. Exceptional communication skills. Ability to engage C level decision makers on product and technology. Ideal candidate must be self-motivated and develop a deep understanding of Symphony product and technical stack. Organised and analytical. Able to distill complex and ambiguous requirements into clear deliverables. Ability to seamlessly transition between tactical and strategic focus with accounts. ABOUT SYMPHONY: Symphony transforms the way users communicate effectively and securely with a single workflow application. Forging a new path in the industry, Symphony is designed to help individuals, teams and organizations of all sizes improve productivity, while meeting complex data security and regulatory compliance needs. Symphony was founded in October 2014 and is headquartered in Palo Alto, CA, with offices in New York, Hong Kong, Singapore, Tokyo, Stockholm, Sophia-Antipolis and London. Symphony has raised roughly $300 million from the world’s largest financial institutions and recognized investors such as Bank of America - Merrill Lynch, Barclays, BNP Paribas, Citibank, Goldman Sachs, JP Morgan Chase, Credit Suisse, Deutsche Bank, HSBC, UBS, Société Générale as well as Google. We’re looking for top-notch talent to join our team to help us change the way the world communicates. If you have the skills and savvy to work with a world-class team and an appetite for game-changing disruption, we want to hear from you!

JOB DESCRIPTION Symphony is looking to hire an extremely driven individual with strong knowledge of client relationship management to join our rapidly growing sales team. The Head of Account Management - Americas will play a key role in leading the Account Management team as they scale and grow their existing accounts. As this position reports directly to the Head of Sales and Account Management - Americas, you will take responsibility for overseeing the account management function for clients across all product lines for the Americas working alongside the Head of Sales - Americas and your counterparts globally. RESPONSIBILITIES Oversee the client relationship function for our most important accounts and organize the processes around account management for Sales in Americas Ability to effectively scale strategy and plan across accounts to align with Symphony’s campaigns/objectives Diligently execute, monitor and refine curated reporting to represent account progress, opportunities, and adoption Manage client beta program with account team and program sponsors to advance Advance adoption through strategic deployment planning Travel, when necessary, to oversee account relationships in the Americas Negotiate terms with clients, identify and build relationships with partners, sponsor users, decision makers and budget approvers Manage client relationships for designated accounts Work closely with the research, product, and account management teams to proactively push product to individuals within our client base who have not previously been consumers of our services Partner with our global offices to maximize Symphony’s growth and reach internal revenue targets Mitigate account attrition by proactively identifying at-risk accounts and develop a turnaround strategy   QUALIFICATIONS 10+ years professional Account Management experience supporting either a FinTech, FinServ, or Enterprise SaaS product, inclusive of 5+ years of management experience Bachelor’s Degree Authorized to work in the U.S. Technically competent in SaaS business models Confident in ability manage, set and achieve revenue goals Able to provide tangible examples of revenue derived from up-selling current client base Demonstrated success of working with Enterprise Customers and growing business Ability to establish relationships with C-level decision-makers of major accounts across multiple markets (product and geographical) Excellent leadership and influencing skills with the confidence and maturity to have instant credibility at all levels of an organization, both internally and externally Solid commercial/financial awareness with capable knowledge of complex negotiation processes and understanding of Financial Services workflows Client management skills incorporating a customer-centric attitude, excellent written and verbal communication skills Team management skills - Ability to connect with team members of all levels Experience managing multiple accounts within Symphony’s business model Strong motivation and flexibility needed to function in a fast-paced environment Experience in defining and implementing KPIs on a scalable process across your team Strong command of pipeline and management reporting to effectively drive revenue realization   ABOUT SYMPHONY Symphony transforms the way users communicate effectively and securely with a single workflow application. Forging a new path in the industry, Symphony is designed to help individuals, teams and organizations of all sizes improve productivity, while meeting complex data security and regulatory compliance needs. Symphony was founded in October 2014 and is headquartered in Palo Alto, CA, with offices in New York, Hong Kong, Singapore, Tokyo, Stockholm, Sophia-Antipolis and London.   Symphony has raised roughly $300 million from the world’s largest financial institutions and recognized investors such as Bank of America - Merrill Lynch, Barclays, BNP Paribas, Citibank, Goldman Sachs, JP Morgan Chase, BlackRock, Credit Suisse, Deutsche Bank, HSBC, Wells Fargo, UBS, Société Générale as well as Google. We’re looking for top-notch talent to join our team to help us change the way the world communicates. If you have the skills and savvy to work with a world-class team and an appetite for game-changing disruption, we want to hear from you! BENEFITS AND PERKS* Medical, dental, and vision coverage 401(K) plan Life and AD&D coverage Short-term and long-term disability coverage Employee assistance program Flexible spending account benefits Unlimited vacation and sick time Fully stocked kitchen and catered or reimbursed lunches Discounted gym memberships Many other fun and exciting benefits and activities! COMPENSATION Competitive salary Bonus Plan Equity *Benefits and Perks vary based on location. Symphony reserves the right of ownership for all unsolicited resumes submitted for this requisition and is not responsible for any fees associated with unsolicited resumes. Symphony is an Equal Opportunity Employer. Symphony participates in E-Verify.

The Sales & Account Management Intern, working in conjunction with the Account Management and Sales as well as Platform Solutions teams, will be responsible for assisting the with driving sales and growing adoption with automated workflows across customer sites. They will be the ones showing prospects and users how to use Symphony, thinking of creative ways to transform their workflow inside Symphony, and assisting the Sales organization with how to meet revenue and usage objectives. The Sales & Account Management Intern must create a persistent focus on engagement and customer satisfaction. This is a paid internship. The duration of the position is 3-6 months with a potential for extension. Flexible either part-time or full-time. Responsibilities: Work closely with the Account Management team in assisting client presentations, client deployment strategy, and workflow solutions for client deployments Work closely with the Sales team to assist with executing on sales campaigns, lead generation, and opportunity qualification. Determine ways for users (existing and prospect clients) to best utilize Symphony by becoming a Subject Matter Expert, and building presentations/ talking points of targeted use cases and pitches Provide technical expertise in pre-sales conversations Assist Account Management team and customers with delivering rollout guidance, conducting training & awareness activities, including roadshow/ marketing presentations. A large portion of your time may be spent with the customer working side by side to ensure their success Partner with the Sales & Account Management teams to ensure account success which can lead to renewals, customer retention, and up-sell opportunities Track metrics for client success (across sales conversion, usage and adoption) and determine how to improve those KPIs   Qualifications: Business level English, fluency in Korean or Mandarin a plus Pursuing or recently finished a Bachelor's degree. Proficiency with at least one programming language (Java, Python or JavaScript) is a  major  plus Basic understanding of Object Oriented Programming, Design Patterns, and algorithms is a  major  plus Must enjoy fast-paced environment, spending time on site with clients, and interacting with multiple end users on a daily basis Excellent written and communication skills and strong presentation skills Basic understanding of Financial services (buy-side / sell-side) is a huge plus Experience with enterprise communication services and / or social media is a huge plus Other Must be authorized to work in Hong Kong without a visa Optional travel

At Trustly, we envision a world in which making account-to-account payments in an online retail environment is fast, simple and secure. Today, we support 29 European countries, and our payment solutions attract global merchants in four main segments: e­-commerce, travel, financial services and online gaming. We process €5 billion in payments annually, and today we process more than 4 million monthly transactions.   We are a team of 215+ people and are headquartered in Stockholm, Sweden, with regional offices in Malta, Germany, Spain, and the UK. We are a young, dynamic and fast-growing company leading the development of the payments industry, and the work you’ll do here will make a great impact.   About the Partner Team at Trustly   The Partner Team is responsible for signing up and managing the growth of Trustly’s Partner Network, comprised of Payment Service Providers (PSPs) of all sizes who resell Trustly’s services to merchants. Trustly has recently made a strategic decision to invest significantly in the Partner channel, and is staffing up to bring on additional partners and to help these partners be successful at selling Trustly. As such, the Partner Team and Partner Channel are expected to significantly contribute to Trustly’s already high growth in the coming years.   This small but growing department is currently made up of 5 people based around Europe. We frequently travel to meet with current and potential partners across Europe, attend relevant industry events, and check into the Stockholm headquarters while working closely with our colleagues in Sales, Account Management, Integrations, Product, Legal, etc.. Given Trustly’s strategic focus on selling via Partners, we expect the Partner Team to increasingly be the growth engine of Trustly and to be the center of attention and investment!   About the role   As part of our growth strategy, we are looking for a highly motivated Partner Account Manager to join one of our growing offices. This position will be critical in building long-term relationships with international partners (PSPs) of all sizes. You’ll work closely with our Sales and Technical specialists as well as our Merchant Account Managers. The role comprises three main areas of focus Partner Revenue Generation Serve as main Trustly point of contact for Trustly Partners in your portfolio, delivering expertise and guidance to Partners as they craft and execute a comprehensive, global payments strategy Consult partners on how to grow their business using Trustly’s products Grow and manage a portfolio of Partner relationships of Trustly’s Payment Service Provider (PSP) partners in order to meet revenue growth targets Develop and prioritize partners’ product/service requests Gather Partners’ feedback from the market regarding Trustly’s offering, evaluate changing Partner needs, and communicate these to relevant Trustly departments for action New Partner Acquisition Identify, meet with and sign up new Trustly Partners identified as important to your assigned geographic region Ensure newly signed Partners get off to a strong start as Trustly Partners and quickly begin generating transaction volume and revenue Manage the ongoing relationships with newly signed Partners as part of your Partner Account Manager portfolio Contribute to Trustly’s thinking and market knowledge within the overall context of Trustly’s Germany growth strategy   Partner Channel Process Improvement Coordinate, manage and execute internal projects pertaining to Partners Contribute to continuous improvement of processes and practices impacting the success of the Partner channel Work with multiple departments to identify new types of Partners who can help us to distribute Trustly’s increasing suite of payment and information services Contribute knowledge and experience from previous work to help Trustly successfully enter into new markets and product areas Regularly interact with and train colleagues across the company regarding how best to drive further growth via the Partner Channel The ideal candidate will possess 5+ years of sales and/or account management experience in the payments space Strong familiarity with alternative payment methods and ecommerce payments The highest ethical standards A consultative style and the ability to become a trusted advisor High energy; you are able to manage a large number of partners effectively The ability to work both independently and collaboratively; be a thoughtful business partner Attention to detail; you are extremely organized and work well with others A passion for the electronic payments industry and  e-commerce The motivation and flexibility to work well in a rapidly changing, high-growth environment Superb verbal and written communication skills in English

About Trustly:   At Trustly, we envision a world in which paying directly from your online bank account is fast, simple and secure. Today, our payment products are available in 29 European countries and attract global merchants in four main segments: e­-commerce, travel, financial services and online gaming. In 2016, we processed €3.2B in payments and today we process more than 2.5 million monthly transactions.   We are a team of 180+ people and are headquartered in Stockholm, Sweden, with regional offices in Spain, Malta, Germany and the UK. We are a young, dynamic and fast-growing company leading the development of the payments industry and the work you’ll do here will make a great impact.   Trustly is a licensed payment institution under supervision of the Swedish Financial Supervisory Authority (Finansinspektionen) and subject to a set of regulatory requirements.   About the Account Manager role:   As part of our growth strategy, we are looking for a highly motivated Account Manager to join the Gaming Account Management team in our Malta or Stockholm office.   This position will be critical in building and maintaining long-term relationships with large international clients across the Gaming vertical. In this role, you will work closely with our Sales team and Technical Specialists, as well as our other Account Managers. What you’ll do: Manage up-and-cross sales towards existing customers (upselling new markets, products or functionalities that Trustly offers)  Take part in negotiating, creating and executing joint marketing campaigns with the merchant Develop and prioritize customer product/service requests Secure KYC and customer reporting Build relationships and long-term strategic cooperations with assigned customer accounts Analyze customer services and traffic patterns to advise on customer growth Conduct thorough analysis on various pricing models with regards to pricing negotiations Follow up on service delivery and service levels and make sure proper customer escalation paths are provided for any feedback Work towards achieving the individual targets and reaching the department KPIs Attend industry events across Europe Who you are: You have a higher university degree in Business, Finance, Engineering or similar and a minimum of 3-5 years of experience in a sales or account management role in the financial services industry (specifically payments) You have an analytical mind and are able to discuss and negotiate pricing models with major merchants You understand financial flows and can contribute to our roadmap ahead You are humble with a strong business acumen You thrive in a social environment and know how to create positive and long-term relationships  You take great pride in your work and strive for excellence with drive and endurance You are fluent in English, both verbal and written It’s a bonus if you speak other languages and have previous international experience

At Trustly, we’re passionate about simplifying the way people pay and get paid online. We are a licensed payment institution and our B2B products available in 29 European countries attract global merchants in segments such as e­-commerce, travel, financial services and gaming. In 2017, we processed 44% of our total payment volume since our founding in 2008, which is a testament to our fast growth, and today we process about 4 million monthly transactions. In June 2018, private equity firm Nordic Capital acquired a majority stake in Trustly with ambitions to support us in becoming the leading global online banking payments provider.   We are a diverse and fast-growing team of 210+ people with our headquarters in Stockholm, Sweden, and regional offices in Spain, Malta, Finland, Germany and the UK. Together we are leading the development of the payments industry and the work you’ll do here will make a great impact.   About the Account Management team at Trustly:   The Account Management team is responsible for the commercial relationships with our existing merchants. Our responsibilities includes forming strong and long lasting relationships with our merchants and ensure that we develop our existing business, which directly contributes to Trustly’s rapid growth. In addition, being closest to our customers, we play a crucial role in picking up new trends and customer requests and to feed that to our product development team. We travel to relevant industry events together with the Sales team to meet potential customers as well as our existing customers.   Besides working hand in hand with the Sales teams, you will work closely with all departments such as Tech, Customer Support, Marketing, Legal and Compliance. The range of tasks will be wide and you can expect emphasis on the following areas: What you'll do: Up-sales towards existing clients (new markets, products or functionalities of Trustly’s service portfolio. Drive volume to your customer portfolio as well as build and maintain strategic customer relationships over time  Travel to meet customers and attend relevant industry events Achieve individual sales targets as well as team KPI’s Analyse business models to ensure efficient customer consultancy Be the voice of the customer at Trustly and coordinate and prioritize customer development requests Take part in negotiating, creating and executing joint client marketing campaigns as well as pricing models Who you are: To be successful in this role we prefer that you have minimum 3 years of experience in an account management role for complex enterprise software, technical infrastructure or financial services (specifically payments) as well as a higher university degree in Business, Finance, Engineering or similar You have an analytical mind and are able to discuss and negotiate pricing models with major customers For this role, evolving long lasting relationships and knowing how to sell comes naturally to you You have ownership mentality, an analytical mindset and strong negotiation skills You need to be humble but with a strong business acumen You understand financial flows and can contribute to our roadmap ahead As we are an international company it is crucial that you have international experience and great written and verbal communications skills in English