At Wealthfront we help people achieve their most important life goals, like retiring early, buying that awesome house they’ve always wanted, sending their kid to college, or taking time off to travel. Our clients are largely millennials — they're educated and ambitious individuals who define success in their own terms and are turned off by the traditional financial industry. We’re inspired by their stories and the unconventional paths they’ve taken. As we raise more awareness, build trust, and grow our business, we need to engage our clients (and prospects) in the environments they flock to every day.
That’s why we’re looking for an experienced Social Media & Community Manager to join our marketing team. You will play an essential role in building and scaling Wealthfront’s social media marketing efforts. This is an exciting opportunity to be both an architect and a storyteller. As a builder, you’ll get to develop our social media strategy, manage our current channels, and launch new ones. As a creator, you’ll partner with our content, communications, and design team to create engaging content that helps grow our audience and elevate our brand.
The ideal candidate is a collaborative, highly creative and data-driven strategist. You should have experience building a consumer brand presence on social media, with a knack for promoting delightful content experiences using multimedia and measuring its effectiveness. You should have a strong interest in personal finance, but more importantly be a trend spotter who is passionate about all things social and community building, with a finger on the pulse of new social features, listening tools, and trends. If this sounds like an exciting challenge, we want to hear from you!
This role reports into the Director of Content Marketing.
Responsibilities
Manage the planning, development and day-to-day execution of Wealthfront’s existing social channels like Twitter, Facebook, LinkedIn, YouTube, etc. while identifying new and relevant channels for our brand
Lead community engagement across key social channels, helping to drive conversation around personal finance topics while also managing direct client questions posted through social
Work across marketing to build a social content calendar that aligns with key editorial, communications, and product launch initiatives
Identify relevant ways for Wealthfront to join seasonal and event conversations, as well as respond to news that is relevant to our clients
Build and execute multimedia content campaigns, working cross-functionally with Wealthfront’s design team and freelancers/contractors
Work with the marketing analytics manager to develop performance targets and measurement tactics, and articulate key insights, trends, and learnings to marketing team and company stakeholders
Requirements
4-5 years social media marketing experience, preferably for an established consumer brand with an active community
Creative copywriting experience, with a knack for embodying a brand’s voice and tone
An eye for design, with the ability to storyboard and collaborate closely with visual merchandising designers
A passion for educating people around personal finance, as well as the company’s mission and vision (not required, but huge plus if you have experience working for a personal finance brand)
Content development skills, including producing and/or managing the production of visual and video assets
Experience with developing and executing social partnerships
Influencer marketing experience, either directly managing or working on influencer campaigns
Experience working with social scheduling, monitoring, and A/B testing tools (Buffer, Hootsuite, Sprout Social, Naytev, etc.)
An understanding of using paid marketing to expand reach on social
Everyone across the financial spectrum deserves to live secure and rewarding lives. In order to successfully serve clients across the United States, the Wealthfront team is focused on hiring team members with a diverse range of backgrounds, experiences and perspectives. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Wealthfront
Wealthfront’s vision is to optimize and automate our clients' finances exclusively through software. We've engineered a platform that delivers highly personalized advice and services including investment management, financial planning, and personal banking.
Wealthfront employees enable our clients to achieve their financial goals by developing sophisticated algorithms and investment strategies, intuitive user experiences and scalable infrastructure to continuously deploy mission-critical code. Join us as we help clients create their roadmap to financial freedom and scale from $11 billion in assets under management to trillions (yes, trillions
Sep 26, 2018
Full time
At Wealthfront we help people achieve their most important life goals, like retiring early, buying that awesome house they’ve always wanted, sending their kid to college, or taking time off to travel. Our clients are largely millennials — they're educated and ambitious individuals who define success in their own terms and are turned off by the traditional financial industry. We’re inspired by their stories and the unconventional paths they’ve taken. As we raise more awareness, build trust, and grow our business, we need to engage our clients (and prospects) in the environments they flock to every day.
That’s why we’re looking for an experienced Social Media & Community Manager to join our marketing team. You will play an essential role in building and scaling Wealthfront’s social media marketing efforts. This is an exciting opportunity to be both an architect and a storyteller. As a builder, you’ll get to develop our social media strategy, manage our current channels, and launch new ones. As a creator, you’ll partner with our content, communications, and design team to create engaging content that helps grow our audience and elevate our brand.
The ideal candidate is a collaborative, highly creative and data-driven strategist. You should have experience building a consumer brand presence on social media, with a knack for promoting delightful content experiences using multimedia and measuring its effectiveness. You should have a strong interest in personal finance, but more importantly be a trend spotter who is passionate about all things social and community building, with a finger on the pulse of new social features, listening tools, and trends. If this sounds like an exciting challenge, we want to hear from you!
This role reports into the Director of Content Marketing.
Responsibilities
Manage the planning, development and day-to-day execution of Wealthfront’s existing social channels like Twitter, Facebook, LinkedIn, YouTube, etc. while identifying new and relevant channels for our brand
Lead community engagement across key social channels, helping to drive conversation around personal finance topics while also managing direct client questions posted through social
Work across marketing to build a social content calendar that aligns with key editorial, communications, and product launch initiatives
Identify relevant ways for Wealthfront to join seasonal and event conversations, as well as respond to news that is relevant to our clients
Build and execute multimedia content campaigns, working cross-functionally with Wealthfront’s design team and freelancers/contractors
Work with the marketing analytics manager to develop performance targets and measurement tactics, and articulate key insights, trends, and learnings to marketing team and company stakeholders
Requirements
4-5 years social media marketing experience, preferably for an established consumer brand with an active community
Creative copywriting experience, with a knack for embodying a brand’s voice and tone
An eye for design, with the ability to storyboard and collaborate closely with visual merchandising designers
A passion for educating people around personal finance, as well as the company’s mission and vision (not required, but huge plus if you have experience working for a personal finance brand)
Content development skills, including producing and/or managing the production of visual and video assets
Experience with developing and executing social partnerships
Influencer marketing experience, either directly managing or working on influencer campaigns
Experience working with social scheduling, monitoring, and A/B testing tools (Buffer, Hootsuite, Sprout Social, Naytev, etc.)
An understanding of using paid marketing to expand reach on social
Everyone across the financial spectrum deserves to live secure and rewarding lives. In order to successfully serve clients across the United States, the Wealthfront team is focused on hiring team members with a diverse range of backgrounds, experiences and perspectives. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Wealthfront
Wealthfront’s vision is to optimize and automate our clients' finances exclusively through software. We've engineered a platform that delivers highly personalized advice and services including investment management, financial planning, and personal banking.
Wealthfront employees enable our clients to achieve their financial goals by developing sophisticated algorithms and investment strategies, intuitive user experiences and scalable infrastructure to continuously deploy mission-critical code. Join us as we help clients create their roadmap to financial freedom and scale from $11 billion in assets under management to trillions (yes, trillions
Description
About The Role
We are looking for a Senior Manager, Social Media to join our marketing team and lead our social media efforts across brand/awareness and organic. As the Senior Manager, Social Media, you will be responsible for developing, executing and measuring our strategies across social platforms to drive awareness, comprehension, affinity and advocacy for SoFi. You will play a key role in the content strategy, development and deployment across channels – helping us create built-for-social content that reaches and engages the right audiences. Our name, SoFi, stands for Social Finance – and we want community building and engagement to be at the heart of everything we do.
As the Senior Manager, Social Media, you will be responsible for executing and overseeing the paid amplification of brand/awareness content. You will also work closely with our social acquisition team to ensure that we are connecting the dots across the funnel to convert prospects. You will manage two direct reports – the Social Media Specialist and Social Media Manager, who are responsible for managing our social customer care and our growing and very engaged private Facebook group, respectively. This role reports to the Director of Content and Social Strategy.
This is the ideal role for someone who is very self-motivated, creative, analytical and collaborative. If you are energized by creating new campaigns and experimenting with new ideas, this is the role for you. SoFi has an entrepreneurial culture, so you should be very comfortable owning and running with initiatives and bringing your fellow marketers along for the ride.
About SoFi
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Determine, implement and optimize the overall social strategy across social platforms
Manage social media manager (who is responsible for the private FB group and influencer program) and social media specialist (who is responsible for social customer care)
Work with the Director of Content & Social Strategy to determine the content/campaign calendar for paid and organic content across channels.
Oversee the creation, testing and optimization of content across channels, created by our in-house creative agency in addition to outside partners
Lead the strategy, execution and optimization of a multi-million dollar paid amplification budget of content across social platforms (note: we have an in-house social buyer).
Continually monitor performance and deliver a monthly social scorecard outlining wins, learnings and opportunities for innovation and expansion.
Personal characteristics:
Deep knowledge and passion for social media – native to the space.
Driven to balance smart strategy with breakthrough content that performs against KPIs in addition to building the brand.
High visual and creative aesthetic filters – can inspire and help develop strong creative content that contributes to brand affinity and advocacy.
Ability to navigate multiple stakeholders, platforms and communities to ensure that strategies/goals are understood and met.
Strong qualitative skills
Pop culture savvy to identify trends and key influencers that we can co-op or target within our social media programs
Detail oriented creative problem solver with passion for branding, marketing communications and advertising
You have a bias for action, thrive in working in fast paced environments managing across multiple shifting priorities
You have a proven track record of leading through influence and delivering persuasive presentations to senior leadership
You enjoy working on collaborative cross-functional teams
You are comfortable in a performance based environment
Ability to manage a content calendar with daily postings across several platforms.
Qualifications/Skills:
Bachelor’s degree
5+ years in social media marketing, with a focus on B2C brands.
Excellent written communication skills
Strong analytic skills – ability to use data to develop, optimize and measure social programs
Active daily life in online and social media
2+ years of people management experience
Benefits
Lunches, a fully stocked kitchen, and subsidized gym membership
Competitive salary packages, bonuses and stock options
A flexible vacation policy allows you to truly relax and reboot
Comprehensive health, vision, dental, and life insurance as well as disability benefits
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents
401(k) and education on retirement planning
Tuition reimbursement on approved programs, up to $5,250 a year
Monthly contribution to help you pay off your student loans
Sep 24, 2018
Full time
Description
About The Role
We are looking for a Senior Manager, Social Media to join our marketing team and lead our social media efforts across brand/awareness and organic. As the Senior Manager, Social Media, you will be responsible for developing, executing and measuring our strategies across social platforms to drive awareness, comprehension, affinity and advocacy for SoFi. You will play a key role in the content strategy, development and deployment across channels – helping us create built-for-social content that reaches and engages the right audiences. Our name, SoFi, stands for Social Finance – and we want community building and engagement to be at the heart of everything we do.
As the Senior Manager, Social Media, you will be responsible for executing and overseeing the paid amplification of brand/awareness content. You will also work closely with our social acquisition team to ensure that we are connecting the dots across the funnel to convert prospects. You will manage two direct reports – the Social Media Specialist and Social Media Manager, who are responsible for managing our social customer care and our growing and very engaged private Facebook group, respectively. This role reports to the Director of Content and Social Strategy.
This is the ideal role for someone who is very self-motivated, creative, analytical and collaborative. If you are energized by creating new campaigns and experimenting with new ideas, this is the role for you. SoFi has an entrepreneurial culture, so you should be very comfortable owning and running with initiatives and bringing your fellow marketers along for the ride.
About SoFi
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Determine, implement and optimize the overall social strategy across social platforms
Manage social media manager (who is responsible for the private FB group and influencer program) and social media specialist (who is responsible for social customer care)
Work with the Director of Content & Social Strategy to determine the content/campaign calendar for paid and organic content across channels.
Oversee the creation, testing and optimization of content across channels, created by our in-house creative agency in addition to outside partners
Lead the strategy, execution and optimization of a multi-million dollar paid amplification budget of content across social platforms (note: we have an in-house social buyer).
Continually monitor performance and deliver a monthly social scorecard outlining wins, learnings and opportunities for innovation and expansion.
Personal characteristics:
Deep knowledge and passion for social media – native to the space.
Driven to balance smart strategy with breakthrough content that performs against KPIs in addition to building the brand.
High visual and creative aesthetic filters – can inspire and help develop strong creative content that contributes to brand affinity and advocacy.
Ability to navigate multiple stakeholders, platforms and communities to ensure that strategies/goals are understood and met.
Strong qualitative skills
Pop culture savvy to identify trends and key influencers that we can co-op or target within our social media programs
Detail oriented creative problem solver with passion for branding, marketing communications and advertising
You have a bias for action, thrive in working in fast paced environments managing across multiple shifting priorities
You have a proven track record of leading through influence and delivering persuasive presentations to senior leadership
You enjoy working on collaborative cross-functional teams
You are comfortable in a performance based environment
Ability to manage a content calendar with daily postings across several platforms.
Qualifications/Skills:
Bachelor’s degree
5+ years in social media marketing, with a focus on B2C brands.
Excellent written communication skills
Strong analytic skills – ability to use data to develop, optimize and measure social programs
Active daily life in online and social media
2+ years of people management experience
Benefits
Lunches, a fully stocked kitchen, and subsidized gym membership
Competitive salary packages, bonuses and stock options
A flexible vacation policy allows you to truly relax and reboot
Comprehensive health, vision, dental, and life insurance as well as disability benefits
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents
401(k) and education on retirement planning
Tuition reimbursement on approved programs, up to $5,250 a year
Monthly contribution to help you pay off your student loans
Description
SoFi is seeking a Director, Social Media that will lead the growth and evolution of content and social marketing for SoFi. This is an opportunity for a seasoned professional to create a world-class content strategy that wins the hearts and minds of ambitious millennials. You will create a vision for original content and programming across channels and audiences, support sponsored content partnerships, define engagement metrics and leverage new technologies and distribution opportunities. You will partner closely with our internal teams as well as external media partners, marrying data analysis and creative gusto to develop and execute a compelling content program that will drive awareness, engagement and conversion for SoFi .
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Develop Social Marketing strategy that drives brand awareness, engagement, conversion and advocacy across paid, owned, shared and earned media.
Evolve SoFi’s Social strategy that supports SoFi’s brand voice and brings the brand and product to life across channels, devices and media types.
Partner with internal channel owners and teams (brand, acquisition, product, creative, media, email, search, community, BD) to build a content creation, distribution (paid, earned, owned) strategy and roadmap
Oversee the creation of social content (both with internal team and external partners and agencies), developing a systemized approach to drive scale, innovation, testing and iteration.
Manage Social Marketing Manager and Community Manager to build a robust social strategy that spans across the funnel as well as channels, leveraging impactful creative, strategic ad formats and thoughtful media targeting to drive measurable results.
Partner with SoFi’s search internal lead and external agency partner to evolve content distribution strategy to drive links and SEO rankings for SoFi.
Partner with site manager and engineering team to continue to evolve and optimize our website to surface the best and most relevant content to our readers, driving engagement and conversion.
Work in conjunction with community team to develop member testimonials, interviews, event recaps, etc. to bring SoFi’s dedication to its borrowers to life. Work with this team to build community amongst the members and drive brand advocacy.
Consistently measure, analyze and report ongoing content performance against key performance indicators.
Stay on top of new editorial and publishing platforms, ensuring SoFi’s content breaks through the clutter and reaches its target audience in authentic and interesting ways.
Skills
Understand the customer journey to inform content opportunities to help remove barrier to conversion.
Deep content strategy skills with proven track record for using content to drive business results.
Demonstrated ability to deliver engaging, creative content for multiple channels in a variety of formats across devices.
Experience distributing content through multiple channels including editorial partnerships as well as paid and organic social media.
Strong leadership and management skills with direct reports, internal teams and agency partners.
Experience building teams.
Strong analytical skills and a passing for unearthing what makes content successful and building on it.
Demonstrated ability to establish, maintain and continually improve editorial processes and workflows.
Excellent verbal and written communication skills.
Personal characteristics:
Able to develop and articulate a vision
Creative
Analytical
Organized
Strong communicator
Collaborative. A team player
Keeps an open mind
Qualifications:
Bachelor's Degree
8+ years of content marketing experience, including social media.
Need to have worked on a digital brand (i.e. services, not products), preferably B2C (though B2B experience is fine, too)
Experience in paid distribution of content – native and web based
Experience in sponsored content
Exceptionally strong data analysis skills
Very strategic, yet still very scrappy. Can prioritize according to what’s going to drive the business the most, while connecting the dots to drive greater synergy between programs and channels
Management experience, both internal as well as freelancers and agency partners
Personal finance and consumer experience preferable 2-3 years of managerial experience and the ability to direct staff to achieve short- and long-term objectives.
Benefits:
Employer paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Sep 24, 2018
Full time
Description
SoFi is seeking a Director, Social Media that will lead the growth and evolution of content and social marketing for SoFi. This is an opportunity for a seasoned professional to create a world-class content strategy that wins the hearts and minds of ambitious millennials. You will create a vision for original content and programming across channels and audiences, support sponsored content partnerships, define engagement metrics and leverage new technologies and distribution opportunities. You will partner closely with our internal teams as well as external media partners, marrying data analysis and creative gusto to develop and execute a compelling content program that will drive awareness, engagement and conversion for SoFi .
At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent.
Responsibilities
Develop Social Marketing strategy that drives brand awareness, engagement, conversion and advocacy across paid, owned, shared and earned media.
Evolve SoFi’s Social strategy that supports SoFi’s brand voice and brings the brand and product to life across channels, devices and media types.
Partner with internal channel owners and teams (brand, acquisition, product, creative, media, email, search, community, BD) to build a content creation, distribution (paid, earned, owned) strategy and roadmap
Oversee the creation of social content (both with internal team and external partners and agencies), developing a systemized approach to drive scale, innovation, testing and iteration.
Manage Social Marketing Manager and Community Manager to build a robust social strategy that spans across the funnel as well as channels, leveraging impactful creative, strategic ad formats and thoughtful media targeting to drive measurable results.
Partner with SoFi’s search internal lead and external agency partner to evolve content distribution strategy to drive links and SEO rankings for SoFi.
Partner with site manager and engineering team to continue to evolve and optimize our website to surface the best and most relevant content to our readers, driving engagement and conversion.
Work in conjunction with community team to develop member testimonials, interviews, event recaps, etc. to bring SoFi’s dedication to its borrowers to life. Work with this team to build community amongst the members and drive brand advocacy.
Consistently measure, analyze and report ongoing content performance against key performance indicators.
Stay on top of new editorial and publishing platforms, ensuring SoFi’s content breaks through the clutter and reaches its target audience in authentic and interesting ways.
Skills
Understand the customer journey to inform content opportunities to help remove barrier to conversion.
Deep content strategy skills with proven track record for using content to drive business results.
Demonstrated ability to deliver engaging, creative content for multiple channels in a variety of formats across devices.
Experience distributing content through multiple channels including editorial partnerships as well as paid and organic social media.
Strong leadership and management skills with direct reports, internal teams and agency partners.
Experience building teams.
Strong analytical skills and a passing for unearthing what makes content successful and building on it.
Demonstrated ability to establish, maintain and continually improve editorial processes and workflows.
Excellent verbal and written communication skills.
Personal characteristics:
Able to develop and articulate a vision
Creative
Analytical
Organized
Strong communicator
Collaborative. A team player
Keeps an open mind
Qualifications:
Bachelor's Degree
8+ years of content marketing experience, including social media.
Need to have worked on a digital brand (i.e. services, not products), preferably B2C (though B2B experience is fine, too)
Experience in paid distribution of content – native and web based
Experience in sponsored content
Exceptionally strong data analysis skills
Very strategic, yet still very scrappy. Can prioritize according to what’s going to drive the business the most, while connecting the dots to drive greater synergy between programs and channels
Management experience, both internal as well as freelancers and agency partners
Personal finance and consumer experience preferable 2-3 years of managerial experience and the ability to direct staff to achieve short- and long-term objectives.
Benefits:
Employer paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Kickstarter and Drip are tools which are increasingly being used to help create a sustainable journalism landscape. More and more, newspapers, magazines, and independent writers are connecting directly with readers and raising funds from the communities they serve. This creates a democratic alternative to more traditional sources of funding, and allows journalists to focus on work that is important and impactful.
About the Team
The Outreach & International team sustains, builds, and deepens our relationships with creators in the global creative communities we serve. We act as authorities and advocates in our fields. Managing a large portfolio of relationships, we inspire creators to use Kickstarter and Drip to support their creative work. We are a team of multidisciplinary individuals who are action-oriented and believe deeply in the importance of creative independence.
About the Role
We are looking for a person with a strong background and connections in the field of journalism, who deeply understands the challenges and opportunities facing journalists, to work with writers and publishers to help them use Kickstarter and Drip to raise funds and build community around their work. This will involve traveling to events locally and nationally, meeting creators in person, and a lot of communication via phone/Skype and email.
In This Role, You Will:
Identify and reach out to independent publications and writers, and inspire them to bring their projects to Kickstarter.
Work closely with project creators to shape the story of their campaigns, and identify audiences most excited to engage with them.
Build visibility for Drip in the journalism world, bring great creators onto the platform, and work with them to achieve success.
Be the initial touchpoint for journalism creators launching Kickstarter campaigns, helping them shape the narrative of their project and identify the audiences most excited to support them.
Adopt work processes and tools to track, share, and optimize our outreach efforts across geographies and communities.
Stay up to date on trends in the journalism world, and help the team at Kickstarter and Drip understand how these trends impact creators.
Advocate for writers’ and publications’ needs within Kickstarter and Drip, and act as the bridge between the company and these communities.
About You
You have at least 3-5 years of experience as a writer, editor, publicist, or other work in the field of journalism.
You have a genuine passion for the opportunity Kickstarter represents for the entire writing and publishing ecosystem.
You are impeccably organized and capable of working on many projects at once without losing focus on the bigger picture.
You are a self-starter, an entrepreneurial, creative, energetic, generous person with an eye for what will inspire people to support the arts.
You deeply believe in the importance of centering voices that are underrepresented in mainstream journalism.
You are available and excited to travel up to 30% of the time.
Formal education in journalism is not required.
Kickstarter is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
Sep 19, 2018
Full time
Kickstarter and Drip are tools which are increasingly being used to help create a sustainable journalism landscape. More and more, newspapers, magazines, and independent writers are connecting directly with readers and raising funds from the communities they serve. This creates a democratic alternative to more traditional sources of funding, and allows journalists to focus on work that is important and impactful.
About the Team
The Outreach & International team sustains, builds, and deepens our relationships with creators in the global creative communities we serve. We act as authorities and advocates in our fields. Managing a large portfolio of relationships, we inspire creators to use Kickstarter and Drip to support their creative work. We are a team of multidisciplinary individuals who are action-oriented and believe deeply in the importance of creative independence.
About the Role
We are looking for a person with a strong background and connections in the field of journalism, who deeply understands the challenges and opportunities facing journalists, to work with writers and publishers to help them use Kickstarter and Drip to raise funds and build community around their work. This will involve traveling to events locally and nationally, meeting creators in person, and a lot of communication via phone/Skype and email.
In This Role, You Will:
Identify and reach out to independent publications and writers, and inspire them to bring their projects to Kickstarter.
Work closely with project creators to shape the story of their campaigns, and identify audiences most excited to engage with them.
Build visibility for Drip in the journalism world, bring great creators onto the platform, and work with them to achieve success.
Be the initial touchpoint for journalism creators launching Kickstarter campaigns, helping them shape the narrative of their project and identify the audiences most excited to support them.
Adopt work processes and tools to track, share, and optimize our outreach efforts across geographies and communities.
Stay up to date on trends in the journalism world, and help the team at Kickstarter and Drip understand how these trends impact creators.
Advocate for writers’ and publications’ needs within Kickstarter and Drip, and act as the bridge between the company and these communities.
About You
You have at least 3-5 years of experience as a writer, editor, publicist, or other work in the field of journalism.
You have a genuine passion for the opportunity Kickstarter represents for the entire writing and publishing ecosystem.
You are impeccably organized and capable of working on many projects at once without losing focus on the bigger picture.
You are a self-starter, an entrepreneurial, creative, energetic, generous person with an eye for what will inspire people to support the arts.
You deeply believe in the importance of centering voices that are underrepresented in mainstream journalism.
You are available and excited to travel up to 30% of the time.
Formal education in journalism is not required.
Kickstarter is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
DESCRIPTION
About Monese
At Monese we believe that access to banking and financial services is a right that everybody should enjoy. We are on a mission to ensure that anyone in the world who needs a bank account can get one. By using leading edge technology via smartphones, we offer services that are easy to access, simple to use and cheap to run for anybody.
Monese serves hundreds of thousands of customers in the UK and Europe, and we are adding new services on a regular basis.
Our fast growing teams are currently located in London, UK and Tallinn, Estonia, and we have now started building our next team in Lisbon, Portugal!
By working with us, you will be part of a carefully selected team who are great at what they do and share the belief in our mission of making banking available to everybody. We’re not just a start-up with an idea; we have a proven business model that is growing exponentially and generates strong revenues.
If taking on a big part of the responsibility for making Monese the most innovative banking account in the world doesn’t scare you and you want to file patents not follow trends then read on…
About the role
We’re looking for a Social Media Content and Community Manager to join a growing team that runs our social profiles and creates engaging, meaningful content for our audiences.
Role specifics
Moderate social interactions across our spectrum of channels, be it responding to Facebook comments and tweets or managing user reviews, all while liaising with our Customer Support team to help make sure we provide the best level of support to our customers and wider audiences
Plan, create and publish quality content, whether it's concepting a series of Instagram stories or coming up with brilliant solutions to reactive opportunities
Support the wider marketing and communications team with planning and executing ideas and mechanics that help amplify our campaigns
Monitor, analyse and report on social media activity on an ongoing basis, drawing insights wherever possible to improve the quality of our interactions and content
REQUIREMENTS
At least two years of social media community management and content creation experience, with proof of success in both
Fluent Romanian skills and highly proficient in English
A reliable team member who has great organisational skills, strong attention to detail and is able to balance multiple assignments while sticking to the agreed timings
A creative soul who is always tinkering with a new idea or opportunity for great content, has good copywriting skills and is able to consistently create engaging and shareable posts
Someone who is switched on, tuned into the world and always on the prowl for opportunities to engage and reach out to new audiences
Strong empathy – to be able to understand our customer, it is important to be able to understand the challenges and issues they face and how we can play a part in solving them
Somebody who is not afraid to try things and fail in order to get at the learning
Knows when those around them need help and doesn't hesitate to act on it
Oozes with professionalism coupled with a sense of humour
Experience in managing a team of social media content creators and community managers is an advantage
Experience of working on a multi-national and multi-lingual product would be an advantage
Experience in the consumer finance sector is an advantage, but not required (we are trying to shake things up after all)
BENEFITS
Benefits of working at Monese:
Ample opportunity to develop your career within Monese as you will be an important part of a fast-growing company
A horizontal structure where everyone has a voice and makes a direct and valued contribution to building the best product possible
International team of open-minded people in a nice office environment with plenty of perks, snacks and drinks
Opportunity to travel between our offices and meet other teams as well
Many fun team events, office parties and summer ‘weekend-getaway’ to spend some quality time with your colleagues
In- and outdoors Moneser’s sports activities
Flexible working schedule and possibility to work remotely
Share options and competitive salary
Sep 10, 2018
Full time
DESCRIPTION
About Monese
At Monese we believe that access to banking and financial services is a right that everybody should enjoy. We are on a mission to ensure that anyone in the world who needs a bank account can get one. By using leading edge technology via smartphones, we offer services that are easy to access, simple to use and cheap to run for anybody.
Monese serves hundreds of thousands of customers in the UK and Europe, and we are adding new services on a regular basis.
Our fast growing teams are currently located in London, UK and Tallinn, Estonia, and we have now started building our next team in Lisbon, Portugal!
By working with us, you will be part of a carefully selected team who are great at what they do and share the belief in our mission of making banking available to everybody. We’re not just a start-up with an idea; we have a proven business model that is growing exponentially and generates strong revenues.
If taking on a big part of the responsibility for making Monese the most innovative banking account in the world doesn’t scare you and you want to file patents not follow trends then read on…
About the role
We’re looking for a Social Media Content and Community Manager to join a growing team that runs our social profiles and creates engaging, meaningful content for our audiences.
Role specifics
Moderate social interactions across our spectrum of channels, be it responding to Facebook comments and tweets or managing user reviews, all while liaising with our Customer Support team to help make sure we provide the best level of support to our customers and wider audiences
Plan, create and publish quality content, whether it's concepting a series of Instagram stories or coming up with brilliant solutions to reactive opportunities
Support the wider marketing and communications team with planning and executing ideas and mechanics that help amplify our campaigns
Monitor, analyse and report on social media activity on an ongoing basis, drawing insights wherever possible to improve the quality of our interactions and content
REQUIREMENTS
At least two years of social media community management and content creation experience, with proof of success in both
Fluent Romanian skills and highly proficient in English
A reliable team member who has great organisational skills, strong attention to detail and is able to balance multiple assignments while sticking to the agreed timings
A creative soul who is always tinkering with a new idea or opportunity for great content, has good copywriting skills and is able to consistently create engaging and shareable posts
Someone who is switched on, tuned into the world and always on the prowl for opportunities to engage and reach out to new audiences
Strong empathy – to be able to understand our customer, it is important to be able to understand the challenges and issues they face and how we can play a part in solving them
Somebody who is not afraid to try things and fail in order to get at the learning
Knows when those around them need help and doesn't hesitate to act on it
Oozes with professionalism coupled with a sense of humour
Experience in managing a team of social media content creators and community managers is an advantage
Experience of working on a multi-national and multi-lingual product would be an advantage
Experience in the consumer finance sector is an advantage, but not required (we are trying to shake things up after all)
BENEFITS
Benefits of working at Monese:
Ample opportunity to develop your career within Monese as you will be an important part of a fast-growing company
A horizontal structure where everyone has a voice and makes a direct and valued contribution to building the best product possible
International team of open-minded people in a nice office environment with plenty of perks, snacks and drinks
Opportunity to travel between our offices and meet other teams as well
Many fun team events, office parties and summer ‘weekend-getaway’ to spend some quality time with your colleagues
In- and outdoors Moneser’s sports activities
Flexible working schedule and possibility to work remotely
Share options and competitive salary
DESCRIPTION
About Monese
At Monese we believe that access to banking and financial services is a right that everybody should enjoy. We are on a mission to ensure that anyone in the world who needs a bank account can get one. By using leading edge technology via smartphones, we offer services that are easy to access, simple to use and cheap to run for anybody.
Monese serves hundreds of thousands of customers in the UK and Europe, and we are adding new services on a regular basis.
Our fast growing teams are currently located in London, UK and Tallinn, Estonia, and we have now started building our next team in Lisbon, Portugal!
By working with us, you will be part of a carefully selected team who are great at what they do and share the belief in our mission of making banking available to everybody. We’re not just a start-up with an idea; we have a proven business model that is growing exponentially and generates strong revenues.
If taking on a big part of the responsibility for making Monese the most innovative banking account in the world doesn’t scare you and you want to file patents not follow trends then read on…
About the role
We’re looking for a Social Media Content and Community Manager to join a growing team that runs our social profiles and creates engaging, meaningful content for our audiences.
Role specifics
Moderate social interactions across our spectrum of channels, be it responding to Facebook comments and tweets or managing user reviews, all while liaising with our Customer Support team to help make sure we provide the best level of support to our customers and wider audiences
Plan, create and publish quality content, whether it's concepting a series of Instagram stories or coming up with brilliant solutions to reactive opportunities
Support the wider marketing and communications team with planning and executing ideas and mechanics that help amplify our campaigns
Monitor, analyse and report on social media activity on an ongoing basis, drawing insights wherever possible to improve the quality of our interactions and content
REQUIREMENTS
At least two years of social media community management and content creation experience, with proof of success in both
Fluent German skills and highly proficient in English
A reliable team member who has great organisational skills, strong attention to detail and is able to balance multiple assignments while sticking to the agreed timings
A creative soul who is always tinkering with a new idea or opportunity for great content, has good copywriting skills and is able to consistently create engaging and shareable posts
Someone who is switched on, tuned into the world and always on the prowl for opportunities to engage and reach out to new audiences
Strong empathy – to be able to understand our customer, it is important to be able to understand the challenges and issues they face and how we can play a part in solving them
Somebody who is not afraid to try things and fail in order to get at the learning
Knows when those around them need help and doesn't hesitate to act on it
Oozes with professionalism coupled with a sense of humour
Experience in managing a team of social media content creators and community managers is an advantage
Experience of working on a multi-national and multi-lingual product would be an advantage
Experience in the consumer finance sector is an advantage, but not required (we are trying to shake things up after all)
BENEFITS
Benefits of working at Monese:
Ample opportunity to develop your career within Monese as you will be an important part of a fast-growing company
A horizontal structure where everyone has a voice and makes a direct and valued contribution to building the best product possible
International team of open-minded people in a nice office environment with plenty of perks, snacks and drinks
Opportunity to travel between our offices and meet other teams as well
Many fun team events, office parties and summer ‘weekend-getaway’ to spend some quality time with your colleagues
In- and outdoors Moneser’s sports activities
Flexible working schedule and possibility to work remotely
Share options and competitive salary
Sep 10, 2018
Full time
DESCRIPTION
About Monese
At Monese we believe that access to banking and financial services is a right that everybody should enjoy. We are on a mission to ensure that anyone in the world who needs a bank account can get one. By using leading edge technology via smartphones, we offer services that are easy to access, simple to use and cheap to run for anybody.
Monese serves hundreds of thousands of customers in the UK and Europe, and we are adding new services on a regular basis.
Our fast growing teams are currently located in London, UK and Tallinn, Estonia, and we have now started building our next team in Lisbon, Portugal!
By working with us, you will be part of a carefully selected team who are great at what they do and share the belief in our mission of making banking available to everybody. We’re not just a start-up with an idea; we have a proven business model that is growing exponentially and generates strong revenues.
If taking on a big part of the responsibility for making Monese the most innovative banking account in the world doesn’t scare you and you want to file patents not follow trends then read on…
About the role
We’re looking for a Social Media Content and Community Manager to join a growing team that runs our social profiles and creates engaging, meaningful content for our audiences.
Role specifics
Moderate social interactions across our spectrum of channels, be it responding to Facebook comments and tweets or managing user reviews, all while liaising with our Customer Support team to help make sure we provide the best level of support to our customers and wider audiences
Plan, create and publish quality content, whether it's concepting a series of Instagram stories or coming up with brilliant solutions to reactive opportunities
Support the wider marketing and communications team with planning and executing ideas and mechanics that help amplify our campaigns
Monitor, analyse and report on social media activity on an ongoing basis, drawing insights wherever possible to improve the quality of our interactions and content
REQUIREMENTS
At least two years of social media community management and content creation experience, with proof of success in both
Fluent German skills and highly proficient in English
A reliable team member who has great organisational skills, strong attention to detail and is able to balance multiple assignments while sticking to the agreed timings
A creative soul who is always tinkering with a new idea or opportunity for great content, has good copywriting skills and is able to consistently create engaging and shareable posts
Someone who is switched on, tuned into the world and always on the prowl for opportunities to engage and reach out to new audiences
Strong empathy – to be able to understand our customer, it is important to be able to understand the challenges and issues they face and how we can play a part in solving them
Somebody who is not afraid to try things and fail in order to get at the learning
Knows when those around them need help and doesn't hesitate to act on it
Oozes with professionalism coupled with a sense of humour
Experience in managing a team of social media content creators and community managers is an advantage
Experience of working on a multi-national and multi-lingual product would be an advantage
Experience in the consumer finance sector is an advantage, but not required (we are trying to shake things up after all)
BENEFITS
Benefits of working at Monese:
Ample opportunity to develop your career within Monese as you will be an important part of a fast-growing company
A horizontal structure where everyone has a voice and makes a direct and valued contribution to building the best product possible
International team of open-minded people in a nice office environment with plenty of perks, snacks and drinks
Opportunity to travel between our offices and meet other teams as well
Many fun team events, office parties and summer ‘weekend-getaway’ to spend some quality time with your colleagues
In- and outdoors Moneser’s sports activities
Flexible working schedule and possibility to work remotely
Share options and competitive salary
DESCRIPTION
About Monese
At Monese we believe that access to banking and financial services is a right that everybody should enjoy. We are on a mission to ensure that anyone in the world who needs a bank account can get one. By using leading edge technology via smartphones, we offer services that are easy to access, simple to use and cheap to run for anybody.
Monese serves hundreds of thousands of customers in the UK and Europe, and we are adding new services on a regular basis.
Our fast growing teams are currently located in London, UK and Tallinn, Estonia, and we have now started building our next team in Lisbon, Portugal!
By working with us, you will be part of a carefully selected team who are great at what they do and share the belief in our mission of making banking available to everybody. We’re not just a start-up with an idea; we have a proven business model that is growing exponentially and generates strong revenues.
If taking on a big part of the responsibility for making Monese the most innovative banking account in the world doesn’t scare you and you want to file patents not follow trends then read on…
About the role
We’re looking for a Social Media Content and Community Manager to join a growing team that runs our social profiles and creates engaging, meaningful content for our audiences.
Role specifics
Moderate social interactions across our spectrum of channels, be it responding to Facebook comments and tweets or managing user reviews, all while liaising with our Customer Support team to help make sure we provide the best level of support to our customers and wider audiences
Plan, create and publish quality content, whether it's concepting a series of Instagram stories or coming up with brilliant solutions to reactive opportunities
Support the wider marketing and communications team with planning and executing ideas and mechanics that help amplify our campaigns
Monitor, analyse and report on social media activity on an ongoing basis, drawing insights wherever possible to improve the quality of our interactions and content
REQUIREMENTS
At least two years of social media community management and content creation experience, with proof of success in both
Fluent French skills and highly proficient in English
A reliable team member who has great organisational skills, strong attention to detail and is able to balance multiple assignments while sticking to the agreed timings
A creative soul who is always tinkering with a new idea or opportunity for great content, has good copywriting skills and is able to consistently create engaging and shareable posts
Someone who is switched on, tuned into the world and always on the prowl for opportunities to engage and reach out to new audiences
Strong empathy – to be able to understand our customer, it is important to be able to understand the challenges and issues they face and how we can play a part in solving them
Somebody who is not afraid to try things and fail in order to get at the learning
Knows when those around them need help and doesn't hesitate to act on it
Oozes with professionalism coupled with a sense of humour
Experience in managing a team of social media content creators and community managers is an advantage
Experience of working on a multi-national and multi-lingual product would be an advantage
Experience in the consumer finance sector is an advantage, but not required (we are trying to shake things up after all)
BENEFITS
Benefits of working at Monese:
Ample opportunity to develop your career within Monese as you will be an important part of a fast-growing company
A horizontal structure where everyone has a voice and makes a direct and valued contribution to building the best product possible
International team of open-minded people in a nice office environment with plenty of perks, snacks and drinks
Opportunity to travel between our offices and meet other teams as well
Many fun team events, office parties and summer ‘weekend-getaway’ to spend some quality time with your colleagues
In- and outdoors Moneser’s sports activities
Flexible working schedule and possibility to work remotely
Share options and competitive salary
Sep 10, 2018
Full time
DESCRIPTION
About Monese
At Monese we believe that access to banking and financial services is a right that everybody should enjoy. We are on a mission to ensure that anyone in the world who needs a bank account can get one. By using leading edge technology via smartphones, we offer services that are easy to access, simple to use and cheap to run for anybody.
Monese serves hundreds of thousands of customers in the UK and Europe, and we are adding new services on a regular basis.
Our fast growing teams are currently located in London, UK and Tallinn, Estonia, and we have now started building our next team in Lisbon, Portugal!
By working with us, you will be part of a carefully selected team who are great at what they do and share the belief in our mission of making banking available to everybody. We’re not just a start-up with an idea; we have a proven business model that is growing exponentially and generates strong revenues.
If taking on a big part of the responsibility for making Monese the most innovative banking account in the world doesn’t scare you and you want to file patents not follow trends then read on…
About the role
We’re looking for a Social Media Content and Community Manager to join a growing team that runs our social profiles and creates engaging, meaningful content for our audiences.
Role specifics
Moderate social interactions across our spectrum of channels, be it responding to Facebook comments and tweets or managing user reviews, all while liaising with our Customer Support team to help make sure we provide the best level of support to our customers and wider audiences
Plan, create and publish quality content, whether it's concepting a series of Instagram stories or coming up with brilliant solutions to reactive opportunities
Support the wider marketing and communications team with planning and executing ideas and mechanics that help amplify our campaigns
Monitor, analyse and report on social media activity on an ongoing basis, drawing insights wherever possible to improve the quality of our interactions and content
REQUIREMENTS
At least two years of social media community management and content creation experience, with proof of success in both
Fluent French skills and highly proficient in English
A reliable team member who has great organisational skills, strong attention to detail and is able to balance multiple assignments while sticking to the agreed timings
A creative soul who is always tinkering with a new idea or opportunity for great content, has good copywriting skills and is able to consistently create engaging and shareable posts
Someone who is switched on, tuned into the world and always on the prowl for opportunities to engage and reach out to new audiences
Strong empathy – to be able to understand our customer, it is important to be able to understand the challenges and issues they face and how we can play a part in solving them
Somebody who is not afraid to try things and fail in order to get at the learning
Knows when those around them need help and doesn't hesitate to act on it
Oozes with professionalism coupled with a sense of humour
Experience in managing a team of social media content creators and community managers is an advantage
Experience of working on a multi-national and multi-lingual product would be an advantage
Experience in the consumer finance sector is an advantage, but not required (we are trying to shake things up after all)
BENEFITS
Benefits of working at Monese:
Ample opportunity to develop your career within Monese as you will be an important part of a fast-growing company
A horizontal structure where everyone has a voice and makes a direct and valued contribution to building the best product possible
International team of open-minded people in a nice office environment with plenty of perks, snacks and drinks
Opportunity to travel between our offices and meet other teams as well
Many fun team events, office parties and summer ‘weekend-getaway’ to spend some quality time with your colleagues
In- and outdoors Moneser’s sports activities
Flexible working schedule and possibility to work remotely
Share options and competitive salary
DESCRIPTION
About Monese
At Monese we believe that access to banking and financial services is a right that everybody should enjoy. We are on a mission to ensure that anyone in the world who needs a bank account can get one. By using leading edge technology via smartphones, we offer services that are easy to access, simple to use and cheap to run for anybody.
Monese serves hundreds of thousands of customers in the UK and Europe, and we are adding new services on a regular basis.
Our fast growing teams are currently located in London, UK and Tallinn, Estonia, and we have now started building our next team in Lisbon, Portugal!
By working with us, you will be part of a carefully selected team who are great at what they do and share the belief in our mission of making banking available to everybody. We’re not just a start-up with an idea; we have a proven business model that is growing exponentially and generates strong revenues.
If taking on a big part of the responsibility for making Monese the most innovative banking account in the world doesn’t scare you and you want to file patents not follow trends then read on…
About the role
We’re looking for a Social Media Content and Community Manager to join a growing team that runs our social profiles and creates engaging, meaningful content for our audiences.
Role specifics
Moderate social interactions across our spectrum of channels, be it responding to Facebook comments and tweets or managing user reviews, all while liaising with our Customer Support team to help make sure we provide the best level of support to our customers and wider audiences
Plan, create and publish quality content, whether it's concepting a series of Instagram stories or coming up with brilliant solutions to reactive opportunities
Support the wider marketing and communications team with planning and executing ideas and mechanics that help amplify our campaigns
Monitor, analyse and report on social media activity on an ongoing basis, drawing insights wherever possible to improve the quality of our interactions and content
REQUIREMENTS
At least two years of social media community management and content creation experience, with proof of success in both
Fluent Polish skills and highly proficient in English
A reliable team member who has great organisational skills, strong attention to detail and is able to balance multiple assignments while sticking to the agreed timings
A creative soul who is always tinkering with a new idea or opportunity for great content, has good copywriting skills and is able to consistently create engaging and shareable posts
Someone who is switched on, tuned into the world and always on the prowl for opportunities to engage and reach out to new audiences
Strong empathy – to be able to understand our customer, it is important to be able to understand the challenges and issues they face and how we can play a part in solving them
Somebody who is not afraid to try things and fail in order to get at the learning
Knows when those around them need help and doesn't hesitate to act on it
Oozes with professionalism coupled with a sense of humour
Experience in managing a team of social media content creators and community managers is an advantage
Experience of working on a multi-national and multi-lingual product would be an advantage
Experience in the consumer finance sector is an advantage, but not required (we are trying to shake things up after all)
BENEFITS
Benefits of working at Monese:
Ample opportunity to develop your career within Monese as you will be an important part of a fast-growing company
A horizontal structure where everyone has a voice and makes a direct and valued contribution to building the best product possible
International team of open-minded people in a nice office environment with plenty of perks, snacks and drinks
Opportunity to travel between our offices and meet other teams as well
Many fun team events, office parties and summer ‘weekend-getaway’ to spend some quality time with your colleagues
In- and outdoors Moneser’s sports activities
Flexible working schedule and possibility to work remotely
Share options and competitive salary
Sep 10, 2018
Full time
DESCRIPTION
About Monese
At Monese we believe that access to banking and financial services is a right that everybody should enjoy. We are on a mission to ensure that anyone in the world who needs a bank account can get one. By using leading edge technology via smartphones, we offer services that are easy to access, simple to use and cheap to run for anybody.
Monese serves hundreds of thousands of customers in the UK and Europe, and we are adding new services on a regular basis.
Our fast growing teams are currently located in London, UK and Tallinn, Estonia, and we have now started building our next team in Lisbon, Portugal!
By working with us, you will be part of a carefully selected team who are great at what they do and share the belief in our mission of making banking available to everybody. We’re not just a start-up with an idea; we have a proven business model that is growing exponentially and generates strong revenues.
If taking on a big part of the responsibility for making Monese the most innovative banking account in the world doesn’t scare you and you want to file patents not follow trends then read on…
About the role
We’re looking for a Social Media Content and Community Manager to join a growing team that runs our social profiles and creates engaging, meaningful content for our audiences.
Role specifics
Moderate social interactions across our spectrum of channels, be it responding to Facebook comments and tweets or managing user reviews, all while liaising with our Customer Support team to help make sure we provide the best level of support to our customers and wider audiences
Plan, create and publish quality content, whether it's concepting a series of Instagram stories or coming up with brilliant solutions to reactive opportunities
Support the wider marketing and communications team with planning and executing ideas and mechanics that help amplify our campaigns
Monitor, analyse and report on social media activity on an ongoing basis, drawing insights wherever possible to improve the quality of our interactions and content
REQUIREMENTS
At least two years of social media community management and content creation experience, with proof of success in both
Fluent Polish skills and highly proficient in English
A reliable team member who has great organisational skills, strong attention to detail and is able to balance multiple assignments while sticking to the agreed timings
A creative soul who is always tinkering with a new idea or opportunity for great content, has good copywriting skills and is able to consistently create engaging and shareable posts
Someone who is switched on, tuned into the world and always on the prowl for opportunities to engage and reach out to new audiences
Strong empathy – to be able to understand our customer, it is important to be able to understand the challenges and issues they face and how we can play a part in solving them
Somebody who is not afraid to try things and fail in order to get at the learning
Knows when those around them need help and doesn't hesitate to act on it
Oozes with professionalism coupled with a sense of humour
Experience in managing a team of social media content creators and community managers is an advantage
Experience of working on a multi-national and multi-lingual product would be an advantage
Experience in the consumer finance sector is an advantage, but not required (we are trying to shake things up after all)
BENEFITS
Benefits of working at Monese:
Ample opportunity to develop your career within Monese as you will be an important part of a fast-growing company
A horizontal structure where everyone has a voice and makes a direct and valued contribution to building the best product possible
International team of open-minded people in a nice office environment with plenty of perks, snacks and drinks
Opportunity to travel between our offices and meet other teams as well
Many fun team events, office parties and summer ‘weekend-getaway’ to spend some quality time with your colleagues
In- and outdoors Moneser’s sports activities
Flexible working schedule and possibility to work remotely
Share options and competitive salary
Kabbage is blazing a trail in big data & fintech and we are looking for a Social Media Lead to join us as we continue our amazing growth trajectory.
Kabbage is more than a lender for small businesses; our data and technology platform is now being used as a fully branded product by other lenders, and our products are expanding. We’ve received numerous awards & recognition, including Glassdoor’s 2017 Best Places to Work, “36th fastest growing company in the US” on the INC 500 List, Fast Company’s "Top 10 most innovative companies in finance" and Forbes' "America’s Top 100 Most Promising Companies" among others.
Your mission:
Build out Kabbage’s social channels and communities to support, engage and motivate small businesses everywhere.
As the social expert, you’ll find innovative ways to reach people across platforms and create connections with our brand. Develop the strategy and manage all social media channels from implementing campaigns to growing followers. Determine our approach to communities and increase interactions with customers, prospects and influencers.
What you'll be doing:
Be responsible for managing Kabbage’s social media channels including Facebook, Twitter, Linkedin and YouTube
Develop a strategy for increasing engagement across existing channels and building out new ones
Create content based on small business needs, trends and our own customer data
Launch innovative campaigns that create brand moments and celebrate small businesses
Grow followers and deepen engagement with businesses through internal and external communities
Develop a social calendar across all channels to plan, coordinate and communicate what’s happening
Partner with Marketing, PR and other x-functional teams to support key initiatives
Be the authority and champion of social media best practices
Determine and report on KPIs, always have a pulse on the Kabbage brand and relevant conversations across channels
Recommend and implement the right technology to scale and measure impact
What we're looking for in you:
Strategic Thinking/Visioning: able to see and communicate the big picture in an inspiring way; determines opportunities and threats through comprehensive analysis of current and future trends
Collaboration & Influence: ability to successfully influence and bring together internal and external stakeholders to achieve shared goals
Analytical Skills: Able to structure and process qualitative or quantitative data and draw insightful conclusions from it; exhibits a probing mind and achieves penetrating insights
Communication: Able to see and communicate the big picture in an inspiring way; determines opportunities and threats through comprehensive analysis of current and future trends
Creativity/Innovation: Generates new and innovative approaches to problems; open to new ways of doing things
What you should have:
A minimum of 5 years experience in social strategy, content and management
Excellent written communication skills
Deep knowledge of social media landscape, and current trends and best practices
Experience developing brand campaigns
Experience with social tools and technology to measure and scale impact
The Kabbage Advantage
At Kabbage, we think our people are awesome, so we created the Kabbage Advantage—our way of being awesome right back. We offer competitive benefits including unlimited PTO, equity in the company, and exceptional health coverage options. Our team members enjoy a dynamic work environment with daily catered lunches, fully stocked kitchens, and onsite fitness classes.
While our perks and benefits are generous, the people are actually what make Kabbage great. Kabbagers are curious, creative, and resilient. We are proactive, productive, and problem solvers. And we don’t do it alone. At Kabbage, you will find humble individuals who work hard to communicate effectively and work collaboratively.
Jul 30, 2018
Full time
Kabbage is blazing a trail in big data & fintech and we are looking for a Social Media Lead to join us as we continue our amazing growth trajectory.
Kabbage is more than a lender for small businesses; our data and technology platform is now being used as a fully branded product by other lenders, and our products are expanding. We’ve received numerous awards & recognition, including Glassdoor’s 2017 Best Places to Work, “36th fastest growing company in the US” on the INC 500 List, Fast Company’s "Top 10 most innovative companies in finance" and Forbes' "America’s Top 100 Most Promising Companies" among others.
Your mission:
Build out Kabbage’s social channels and communities to support, engage and motivate small businesses everywhere.
As the social expert, you’ll find innovative ways to reach people across platforms and create connections with our brand. Develop the strategy and manage all social media channels from implementing campaigns to growing followers. Determine our approach to communities and increase interactions with customers, prospects and influencers.
What you'll be doing:
Be responsible for managing Kabbage’s social media channels including Facebook, Twitter, Linkedin and YouTube
Develop a strategy for increasing engagement across existing channels and building out new ones
Create content based on small business needs, trends and our own customer data
Launch innovative campaigns that create brand moments and celebrate small businesses
Grow followers and deepen engagement with businesses through internal and external communities
Develop a social calendar across all channels to plan, coordinate and communicate what’s happening
Partner with Marketing, PR and other x-functional teams to support key initiatives
Be the authority and champion of social media best practices
Determine and report on KPIs, always have a pulse on the Kabbage brand and relevant conversations across channels
Recommend and implement the right technology to scale and measure impact
What we're looking for in you:
Strategic Thinking/Visioning: able to see and communicate the big picture in an inspiring way; determines opportunities and threats through comprehensive analysis of current and future trends
Collaboration & Influence: ability to successfully influence and bring together internal and external stakeholders to achieve shared goals
Analytical Skills: Able to structure and process qualitative or quantitative data and draw insightful conclusions from it; exhibits a probing mind and achieves penetrating insights
Communication: Able to see and communicate the big picture in an inspiring way; determines opportunities and threats through comprehensive analysis of current and future trends
Creativity/Innovation: Generates new and innovative approaches to problems; open to new ways of doing things
What you should have:
A minimum of 5 years experience in social strategy, content and management
Excellent written communication skills
Deep knowledge of social media landscape, and current trends and best practices
Experience developing brand campaigns
Experience with social tools and technology to measure and scale impact
The Kabbage Advantage
At Kabbage, we think our people are awesome, so we created the Kabbage Advantage—our way of being awesome right back. We offer competitive benefits including unlimited PTO, equity in the company, and exceptional health coverage options. Our team members enjoy a dynamic work environment with daily catered lunches, fully stocked kitchens, and onsite fitness classes.
While our perks and benefits are generous, the people are actually what make Kabbage great. Kabbagers are curious, creative, and resilient. We are proactive, productive, and problem solvers. And we don’t do it alone. At Kabbage, you will find humble individuals who work hard to communicate effectively and work collaboratively.
Feedzai is AI. We’re coding the future of commerce with a leading platform powered by artificial intelligence and big data. Founded and developed by data scientists and aerospace engineers, Feedzai has one critical mission: make commerce safe. The world’s largest banks, payment providers and retailers use Feedzai’s machine learning technology to manage risks associated with banking and shopping, whether it’s in person, online or via mobile devices.
We want your incredible talent to drive growth and help our customers be successful. Backed by years of hardcore work and funding from amazing investors (Citi, Capital One, Oak HC/FT, Sapphire Ventures, Data Collective) we’re building an incredible company. We’re data people so you should have a desire and willingness to dig into the numbers, too.
You
The Operations team at Feedzai is responsible for both people operations and internal operations. As the Business Insights Analyst, you are part analyst, part researcher, part marketer, part writer by providing analysis, strategic perspectives, and market understanding internally and externally. You will be researching and analyzing our internal data, then develop insights to help our teams make better decisions and showcase our thought leadership to clients and external parties.
This is not your typical Business Analyst role - you will get to showcase both your analytical and presentation/communication skills as your insights will be used for internal and external content (e.g. social media, e-books, Marketing collateral, Sales collateral, tradeshows, etc).
This position will be based in our San Mateo, CA office and will report to the SVP of Operations.
Your day-to-day
Develop insights through data analysis, internal interviews, market research, and client interviews
Stay on top of fintech and fraud trends
Collaborate with Marketing, Sales, Product, Data Science, and other departments in research and content production
Develop a steady stream of high-quality content to engage audiences (e.g. blogs, articles, guides, eBooks)
Provide content support for senior leaders, board, and investor presentations
Your know how
A BA/BS degree
2-3 years experience in an analyst, content marketer, communications, or PR capacity
Exceptional writing and story-telling capabilities
Advanced Excel and Powerpoint skills
Data analysis and financial modeling experience
Experience in presenting structured recommendations to senior executives
Familiarity with social media platforms
Experience in a high-growth tech SaaS company a plus
Jul 23, 2018
Full time
Feedzai is AI. We’re coding the future of commerce with a leading platform powered by artificial intelligence and big data. Founded and developed by data scientists and aerospace engineers, Feedzai has one critical mission: make commerce safe. The world’s largest banks, payment providers and retailers use Feedzai’s machine learning technology to manage risks associated with banking and shopping, whether it’s in person, online or via mobile devices.
We want your incredible talent to drive growth and help our customers be successful. Backed by years of hardcore work and funding from amazing investors (Citi, Capital One, Oak HC/FT, Sapphire Ventures, Data Collective) we’re building an incredible company. We’re data people so you should have a desire and willingness to dig into the numbers, too.
You
The Operations team at Feedzai is responsible for both people operations and internal operations. As the Business Insights Analyst, you are part analyst, part researcher, part marketer, part writer by providing analysis, strategic perspectives, and market understanding internally and externally. You will be researching and analyzing our internal data, then develop insights to help our teams make better decisions and showcase our thought leadership to clients and external parties.
This is not your typical Business Analyst role - you will get to showcase both your analytical and presentation/communication skills as your insights will be used for internal and external content (e.g. social media, e-books, Marketing collateral, Sales collateral, tradeshows, etc).
This position will be based in our San Mateo, CA office and will report to the SVP of Operations.
Your day-to-day
Develop insights through data analysis, internal interviews, market research, and client interviews
Stay on top of fintech and fraud trends
Collaborate with Marketing, Sales, Product, Data Science, and other departments in research and content production
Develop a steady stream of high-quality content to engage audiences (e.g. blogs, articles, guides, eBooks)
Provide content support for senior leaders, board, and investor presentations
Your know how
A BA/BS degree
2-3 years experience in an analyst, content marketer, communications, or PR capacity
Exceptional writing and story-telling capabilities
Advanced Excel and Powerpoint skills
Data analysis and financial modeling experience
Experience in presenting structured recommendations to senior executives
Familiarity with social media platforms
Experience in a high-growth tech SaaS company a plus
Credit Karma is looking for a highly talented, self motivated individual for a social strategist role with a strong focus on creative development and understanding of the importance of data-driven creative. You’ll report to the Senior Manager, Social Strategy and work closely with many other marketing functions including (but not limited to) creative, brand, performance marketing, PR and legal. You’ll be tasked with overseeing development, implementation and optimization of objective driven social media content from small scale tests to multi-faceted campaigns.
What the Job Entails:
Ability to give insightful and strategic creative feedback
A deep understanding of the ins and outs and latest and greatest of all the top social media platforms, especially Facebook, Instagram and Twitter, and how to create content for these channels
Can lead groups to concept and create social specific campaigns that communicate to a variety of audiences
Experience with using audience insights, test and learn results, and data insights to develop and optimize content
Experience handling concise day-to-day communication across multiple teams
Ability to take business and brand briefs and evolve them into social-specific briefs for creative teams, both internal and agencies
Can identify and communicate risk in projects/programs early so that mitigation steps can be taken
Social listening experience a plus
Our Ideal Candidate:
Experience managing either an internal creative team process or agency creative process
Experience project managing teams toward a common goal
Naturally communicative and willing to get up from your desk to make things happen
Organized, collected, respectful and willing and able to work with a team of super talented people
3-5 years experience working within social media, preferably with significant exposure to creative development for social-specific content
Self-starter who is comfortable owning and driving projects involving multiple deliverables to tight deadlines
Team player who likes to break down processes and problem solve
Jul 03, 2018
Full time
Credit Karma is looking for a highly talented, self motivated individual for a social strategist role with a strong focus on creative development and understanding of the importance of data-driven creative. You’ll report to the Senior Manager, Social Strategy and work closely with many other marketing functions including (but not limited to) creative, brand, performance marketing, PR and legal. You’ll be tasked with overseeing development, implementation and optimization of objective driven social media content from small scale tests to multi-faceted campaigns.
What the Job Entails:
Ability to give insightful and strategic creative feedback
A deep understanding of the ins and outs and latest and greatest of all the top social media platforms, especially Facebook, Instagram and Twitter, and how to create content for these channels
Can lead groups to concept and create social specific campaigns that communicate to a variety of audiences
Experience with using audience insights, test and learn results, and data insights to develop and optimize content
Experience handling concise day-to-day communication across multiple teams
Ability to take business and brand briefs and evolve them into social-specific briefs for creative teams, both internal and agencies
Can identify and communicate risk in projects/programs early so that mitigation steps can be taken
Social listening experience a plus
Our Ideal Candidate:
Experience managing either an internal creative team process or agency creative process
Experience project managing teams toward a common goal
Naturally communicative and willing to get up from your desk to make things happen
Organized, collected, respectful and willing and able to work with a team of super talented people
3-5 years experience working within social media, preferably with significant exposure to creative development for social-specific content
Self-starter who is comfortable owning and driving projects involving multiple deliverables to tight deadlines
Team player who likes to break down processes and problem solve
When we think of the good life, most of us picture ourselves doing more of the things we love. There’s only one problem: Money’s tight.
Credit was supposed to fix this—we could get that camping gear or that dSLR today, even if we didn’t have the cash in hand. But when lenders saw how profitable it was to nickel-and-dime their customers, we found ourselves under a mountain of debt and no closer to the life we wanted. That’s why Affirm built an honest and lightning-fast way to pay over time for the things you love—without racking up debt. We charge a fixed amount of interest, so you’ll never pay a penny more than you agree to up front...even if you’re late. You’ll find us on many of your favorite sites like Expedia, Wayfair, and Casper, and with our app, you can now use Affirm to pay over time anywhere you want. With a +82 NPS score, consumers are singing our praises, but we’ve found that merchants love us just as much for the customers we bring them.
This is a pretty awesome story, but we haven’t done a great job of telling it so far. That’s why we’re working on a full-bore rebrand, and why we need your help building out an iconic brand story and brand voice across all our marketing touchpoints—both B2C and B2B.
There will be plenty of variety in this role. In addition to your core responsibilities you’ll be asked to lend your creative copywriting to other aspects of our product and brand, and there will be some flexibility to focus on areas of interest. Because Affirm’s content strategy team is still small, you’ll get the chance to be the primary contributor on multiple prominent properties. You’ll be an ideal fit for this role if you’re bursting at the seams with creative ways to bring our new brand voice to life.
What You'll Write Copy For
Emails
Social media
Web pages and landing pages
Video
Other areas of interest
What We Look For
Lots of creativity
Passion for Affirm’s mission
Strong command of grammar
Great collaboration skills
Ability to operate with minimal oversight
Pride in your work
Ability to understand and apply legal guidance
Relevant work samples
Jun 13, 2018
Full time
When we think of the good life, most of us picture ourselves doing more of the things we love. There’s only one problem: Money’s tight.
Credit was supposed to fix this—we could get that camping gear or that dSLR today, even if we didn’t have the cash in hand. But when lenders saw how profitable it was to nickel-and-dime their customers, we found ourselves under a mountain of debt and no closer to the life we wanted. That’s why Affirm built an honest and lightning-fast way to pay over time for the things you love—without racking up debt. We charge a fixed amount of interest, so you’ll never pay a penny more than you agree to up front...even if you’re late. You’ll find us on many of your favorite sites like Expedia, Wayfair, and Casper, and with our app, you can now use Affirm to pay over time anywhere you want. With a +82 NPS score, consumers are singing our praises, but we’ve found that merchants love us just as much for the customers we bring them.
This is a pretty awesome story, but we haven’t done a great job of telling it so far. That’s why we’re working on a full-bore rebrand, and why we need your help building out an iconic brand story and brand voice across all our marketing touchpoints—both B2C and B2B.
There will be plenty of variety in this role. In addition to your core responsibilities you’ll be asked to lend your creative copywriting to other aspects of our product and brand, and there will be some flexibility to focus on areas of interest. Because Affirm’s content strategy team is still small, you’ll get the chance to be the primary contributor on multiple prominent properties. You’ll be an ideal fit for this role if you’re bursting at the seams with creative ways to bring our new brand voice to life.
What You'll Write Copy For
Emails
Social media
Web pages and landing pages
Video
Other areas of interest
What We Look For
Lots of creativity
Passion for Affirm’s mission
Strong command of grammar
Great collaboration skills
Ability to operate with minimal oversight
Pride in your work
Ability to understand and apply legal guidance
Relevant work samples
At Acorns, we're building a different kind of investing experience - one that looks after the financial best interests of the up-and-coming. The Acorns team is passionate about pursuing our mission and living our values. It all begins with Heart. Our Heart leads us in everything we do. It allows us to make bold decisions, build trust, grow and advance our society. Come find your place at Acorns and join us in the revolution.
The Jr. Copywriter / Content Coordinator will help us write and edit all product, marketing, press, business development and support content, working across teams to bring the Acorns voice to life effectively and efficiently. Our creative team helps our 160+ person Acorns team create everything from customer engagement communications to video scripts and in-app user flows. This is not a one-track role, but one that offers exposure to all facets of the business, and the opportunity to craft the story behind a fast-growing, mission-led brand!
Within 1 month, you will:
Embrace our mission to look after the financial best interests of the up-and-coming
Understand our product, brand guidelines and messaging architecture
Introduce yourself, your work style, experience and questions to your immediate team, and get to know the broader team
Get a grasp of our processes, roadmap and where you can provide the most immediate value
Begin drafting select Acorns communications
Within 6 months, you will:
Introduce yourself to the broader team as a resource for content development
Write first drafts for all marketing, support and business development materials, and copy edit select press materials
Create the foundation for an editorial calendar and cross-team content plan
Support the creative team with new idea generation
Within 12 months, you will:
Draft all customer communications with guidance and final review from your team and senior leadership
Have a deep understanding of the Acorns voice, and a confidence in bringing our voice, brand and mission to life across media types and in press
Support content sharing among teams, ensuring a smooth process from idea to review and execution
Present strategic new content opportunities and a path to success
Develop a laser-focused attention to detail
Propose a new content project, see it through, learn from it and grow
Be an even stronger, more confident writer
What you will bring to Acorns:
Bachelor’s Degree + at least 2 years experience as a copywriter
You’re curious, honest and a passionate believer in the power of words
You’re a quick learner, take initiative and are comfortable working independently
You’re a supportive, collaborative teammate
You care about helping people
What we offer:
Competitive salary and stock options.
A comprehensive benefits package to meet the needs of you and your family.
Unlimited paid time off.
Corporate gym access.
Daily breakfast, weekly team lunches, and an endless supply of snacks.
Numerous career possibilities that allow you to grow with Acorns.
Talented and motivated team members who care deeply about one another, our mission and our customers.
The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges.
About Acorns:
Acorns is the leading micro-investing app in the U.S. It allows users to round up their daily purchases and automatically Invest the Change® into a low-cost, diversified portfolio of exchange-traded funds offered by some of the world's top asset managers (including Vanguard and BlackRock). Founded in Newport Beach, Calif., by father and son team Walter and Jeff Cruttenden , Acorns provides a simple entry-point using the Acorns app on iPhone or Android. Customers accumulate fractional shares in one of five portfolios constructed by world-renowned Nobel Laureate economist Dr. Harry Markowitz. Acorns' smart portfolio algorithms automatically work in the background of life, helping users build wealth naturally, pennies at a time. From Acorns mighty oaks do grow.
Mission:
With benevolence and courage, we look after the financial best interests of the up-and-coming; beginning with the empowering step of micro-investing.
Values:
Lead with heart
Make bold decisions
Always build trust
Never stop growing
Advance our society
May 31, 2018
Full time
At Acorns, we're building a different kind of investing experience - one that looks after the financial best interests of the up-and-coming. The Acorns team is passionate about pursuing our mission and living our values. It all begins with Heart. Our Heart leads us in everything we do. It allows us to make bold decisions, build trust, grow and advance our society. Come find your place at Acorns and join us in the revolution.
The Jr. Copywriter / Content Coordinator will help us write and edit all product, marketing, press, business development and support content, working across teams to bring the Acorns voice to life effectively and efficiently. Our creative team helps our 160+ person Acorns team create everything from customer engagement communications to video scripts and in-app user flows. This is not a one-track role, but one that offers exposure to all facets of the business, and the opportunity to craft the story behind a fast-growing, mission-led brand!
Within 1 month, you will:
Embrace our mission to look after the financial best interests of the up-and-coming
Understand our product, brand guidelines and messaging architecture
Introduce yourself, your work style, experience and questions to your immediate team, and get to know the broader team
Get a grasp of our processes, roadmap and where you can provide the most immediate value
Begin drafting select Acorns communications
Within 6 months, you will:
Introduce yourself to the broader team as a resource for content development
Write first drafts for all marketing, support and business development materials, and copy edit select press materials
Create the foundation for an editorial calendar and cross-team content plan
Support the creative team with new idea generation
Within 12 months, you will:
Draft all customer communications with guidance and final review from your team and senior leadership
Have a deep understanding of the Acorns voice, and a confidence in bringing our voice, brand and mission to life across media types and in press
Support content sharing among teams, ensuring a smooth process from idea to review and execution
Present strategic new content opportunities and a path to success
Develop a laser-focused attention to detail
Propose a new content project, see it through, learn from it and grow
Be an even stronger, more confident writer
What you will bring to Acorns:
Bachelor’s Degree + at least 2 years experience as a copywriter
You’re curious, honest and a passionate believer in the power of words
You’re a quick learner, take initiative and are comfortable working independently
You’re a supportive, collaborative teammate
You care about helping people
What we offer:
Competitive salary and stock options.
A comprehensive benefits package to meet the needs of you and your family.
Unlimited paid time off.
Corporate gym access.
Daily breakfast, weekly team lunches, and an endless supply of snacks.
Numerous career possibilities that allow you to grow with Acorns.
Talented and motivated team members who care deeply about one another, our mission and our customers.
The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges.
About Acorns:
Acorns is the leading micro-investing app in the U.S. It allows users to round up their daily purchases and automatically Invest the Change® into a low-cost, diversified portfolio of exchange-traded funds offered by some of the world's top asset managers (including Vanguard and BlackRock). Founded in Newport Beach, Calif., by father and son team Walter and Jeff Cruttenden , Acorns provides a simple entry-point using the Acorns app on iPhone or Android. Customers accumulate fractional shares in one of five portfolios constructed by world-renowned Nobel Laureate economist Dr. Harry Markowitz. Acorns' smart portfolio algorithms automatically work in the background of life, helping users build wealth naturally, pennies at a time. From Acorns mighty oaks do grow.
Mission:
With benevolence and courage, we look after the financial best interests of the up-and-coming; beginning with the empowering step of micro-investing.
Values:
Lead with heart
Make bold decisions
Always build trust
Never stop growing
Advance our society
Job responsibilities:
1. Responsible for the brand planning, promotion and implementation plan of the investment side;
2. Improve the organization, mechanism, process and related systems responsible for brand management, and improve operational efficiency;
3. Responsible for target customer research and brand tracking surveys, and explore customer needs, from Consumer survey data guides all brand activities and seeks new customer growth points;
4. Responsible for creative creative planning, production and implementation, monitoring of advertising performance and overall cost control; timely adjustments and corrections;
Job Requirements:
1. More than 8 years working experience in Internet brand related positions;
2. Experienced in brand planning management and marketing operations, and successful case studies of large-scale Internet company brand planning;
3. Rich experience in brand promotion and social media marketing;
4. Passionate, Good pressure resistance.
May 18, 2018
Full time
Job responsibilities:
1. Responsible for the brand planning, promotion and implementation plan of the investment side;
2. Improve the organization, mechanism, process and related systems responsible for brand management, and improve operational efficiency;
3. Responsible for target customer research and brand tracking surveys, and explore customer needs, from Consumer survey data guides all brand activities and seeks new customer growth points;
4. Responsible for creative creative planning, production and implementation, monitoring of advertising performance and overall cost control; timely adjustments and corrections;
Job Requirements:
1. More than 8 years working experience in Internet brand related positions;
2. Experienced in brand planning management and marketing operations, and successful case studies of large-scale Internet company brand planning;
3. Rich experience in brand promotion and social media marketing;
4. Passionate, Good pressure resistance.
Job responsibilities:
1. Excavate and maintain high-quality content producers and give full exposure to high-quality content.
2. Effectively cover timely content and practical content to guide users to produce content.
3. Collaborate with social product team to find appropriate content scenes. , Optimizing content-based products;
4. Producing a certain amount of original content to guide the direction of user content production;
Job Requirements:
1. Bachelor degree, more than 2 years of full-time Internet operation experience
2. Familiar with various domestic and international social networking, APP, knowledge of UGC user habits and release scenarios
3. Good at discovering hot spots, and possessing excellent writing skills Strong landing performance
4. Good communication and teamwork skills; Strong pressure-resistance, results-oriented, willing to meet work challenges;
5. Have a certain background in financial knowledge, people who have had online loans, stocks, and fund experience are preferred
6. Baidu Post Bar, Douban community operating experience is preferred
May 18, 2018
Full time
Job responsibilities:
1. Excavate and maintain high-quality content producers and give full exposure to high-quality content.
2. Effectively cover timely content and practical content to guide users to produce content.
3. Collaborate with social product team to find appropriate content scenes. , Optimizing content-based products;
4. Producing a certain amount of original content to guide the direction of user content production;
Job Requirements:
1. Bachelor degree, more than 2 years of full-time Internet operation experience
2. Familiar with various domestic and international social networking, APP, knowledge of UGC user habits and release scenarios
3. Good at discovering hot spots, and possessing excellent writing skills Strong landing performance
4. Good communication and teamwork skills; Strong pressure-resistance, results-oriented, willing to meet work challenges;
5. Have a certain background in financial knowledge, people who have had online loans, stocks, and fund experience are preferred
6. Baidu Post Bar, Douban community operating experience is preferred
Job responsibilities:
1. Skilled in formulating social media operations and brand marketing strategies, conducting brand marketing in social media
2, creating excellent content, and having certain topical sensitivities;
3. Formulating and implementing clear user interaction strategies through continuous interactive conversion Potential customers, improve product word-of-mouth;
4. Use professional operational data analysis tools to analyze fan social media operating indicators to improve operational efficiency and effectiveness;
5. Understand and collect information dynamics of peers and competitors on the network and analyze their advantages and disadvantages.
Job Requirements:
1. Bachelor degree or above, more than 5 years of work experience, experience in new media operations is preferred;
2. Has a deep understanding and control of social media, products, and user relationships;
3. Has strong learning capabilities.
4, Active thinking, strong communication skills
May 18, 2018
Full time
Job responsibilities:
1. Skilled in formulating social media operations and brand marketing strategies, conducting brand marketing in social media
2, creating excellent content, and having certain topical sensitivities;
3. Formulating and implementing clear user interaction strategies through continuous interactive conversion Potential customers, improve product word-of-mouth;
4. Use professional operational data analysis tools to analyze fan social media operating indicators to improve operational efficiency and effectiveness;
5. Understand and collect information dynamics of peers and competitors on the network and analyze their advantages and disadvantages.
Job Requirements:
1. Bachelor degree or above, more than 5 years of work experience, experience in new media operations is preferred;
2. Has a deep understanding and control of social media, products, and user relationships;
3. Has strong learning capabilities.
4, Active thinking, strong communication skills
Social media and content analyst (Global Engagement Team) - German, French, Polish, Spanish, Dutch, Italian, Russian, Ukrainian, Bulgarian, Romanian, Hungarian, Swedish, Turkish, Arabic, Czech and Portuguese Speakers required.
Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world.
Our products and services make it safe and easy for people and businesses to store, buy, use and learn about digital currencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system.
As a social media and content analyst you will be joining our Global Engagement team, helping to build our global brand by communicating with existing and prospective Luno customers all over the world. This includes setting a strategy for and becoming a thought leader for your designated country or region in helping to educate around Bitcoin and digital currencies in general, as well as the Luno platform specifically. Engagement will be across multiple social and traditional media channels, as well as through creating original content. What you’ll do:
Help create a local country strategy by identifying local social media and other distribution channels; be the local
Luno brand ambassador
Be an owner of social media groups and forums to become the thought leader for everything digital currency in your designated country
Increase social media engagement to help bring more people to our website
Work with third parties to amplify content through traditional media, blogs etc
Help create original content and translate common content - this includes blogs, newsletters, emails, adds, social media content amongst others
Come up with creative ways to increase awareness and exposure in your country
Work with the rest of the team to build a world class content bank
What you'll need:
Native German, French, Polish, Spanish, Dutch, Italian, Russian, Ukrainian, Bulgarian, Romanian, Hungarian, Swedish, Turkish, Arabic, Czech, Portuguese and English, both speaking and writing
A South African work permit
Graduate degree advantageous but not required
New Grad or 1-3 years work experience
Positive and friendly disposition, with a ‘can do’ attitude
Creative, solution-driven mindset
Excellent writing and communication skills
High attention to detail
Enjoy helping people both online and offline
Team player, ambitious and fun to work with
Familiarity with Bitcoin advantageous but not required
May 07, 2018
Full time
Social media and content analyst (Global Engagement Team) - German, French, Polish, Spanish, Dutch, Italian, Russian, Ukrainian, Bulgarian, Romanian, Hungarian, Swedish, Turkish, Arabic, Czech and Portuguese Speakers required.
Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world.
Our products and services make it safe and easy for people and businesses to store, buy, use and learn about digital currencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system.
As a social media and content analyst you will be joining our Global Engagement team, helping to build our global brand by communicating with existing and prospective Luno customers all over the world. This includes setting a strategy for and becoming a thought leader for your designated country or region in helping to educate around Bitcoin and digital currencies in general, as well as the Luno platform specifically. Engagement will be across multiple social and traditional media channels, as well as through creating original content. What you’ll do:
Help create a local country strategy by identifying local social media and other distribution channels; be the local
Luno brand ambassador
Be an owner of social media groups and forums to become the thought leader for everything digital currency in your designated country
Increase social media engagement to help bring more people to our website
Work with third parties to amplify content through traditional media, blogs etc
Help create original content and translate common content - this includes blogs, newsletters, emails, adds, social media content amongst others
Come up with creative ways to increase awareness and exposure in your country
Work with the rest of the team to build a world class content bank
What you'll need:
Native German, French, Polish, Spanish, Dutch, Italian, Russian, Ukrainian, Bulgarian, Romanian, Hungarian, Swedish, Turkish, Arabic, Czech, Portuguese and English, both speaking and writing
A South African work permit
Graduate degree advantageous but not required
New Grad or 1-3 years work experience
Positive and friendly disposition, with a ‘can do’ attitude
Creative, solution-driven mindset
Excellent writing and communication skills
High attention to detail
Enjoy helping people both online and offline
Team player, ambitious and fun to work with
Familiarity with Bitcoin advantageous but not required
Community Team Associate for European Language Support - Applicants must be fluent in writing and speaking at least one of the following languages German, French, Polish, Spanish, Dutch, Italian, Russian, Ukrainian, Bulgarian, Romanian, Hungarian, Swedish, Turkish, Arabic, Czech and Portuguese. Please indicate this in your application.
We are looking for talented and ambitious individuals who can grow within the existing Community team at Luno. Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world.
Our products and services make it safe and easy for people and businesses to store, buy, use and learn about digital currencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system.
What you'll do:
Maintain and manage customer relationships and expectations
Read, prioritise and respond to customer emails, phone calls and forum posts
Discern the major customer desires and problems and communicate them to the development team
Use your customer knowledge to help optimise customer engagement processes and contribute to the Luno product strategy
Support payment processing operations
Verify customer documentation and guide them through the onboarding process (FICA / FAIS knowledge advantageous)
Monitor transactions, investigate and report suspicious activity
Help with online community building, and potentially with some online marketing activities
Overall, be the face of Luno and create amazing customer experiences for our users
What you'll need:
A valid work permit for South Africa if you are not a South African citizen
Needs to be fluent in both writing and speaking in at least one of the following languages German, French, Polish, Spanish, Dutch, Italian, Russian, Ukrainian, Bulgarian, Romanian, Hungarian, Swedish, Turkish, Arabic, Czech and Portuguese.
Graduate degree (Finance, Marketing or Social Media related will be advantageous)
Positive and friendly disposition, with a ‘can do’ attitude
Collaborative – drive cooperation and teamwork in achieving solutions
Creative, solution-driven mindset
Excellent writing and communication skills
Sound judgement, professionalism, and patience when communicating with customers
High attention to detail
Familiarity with digital currencies like Bitcoin or Ethereum will be highly advantageous
Digital currencies are rapidly changing the financial landscape, and the Luno team is at the forefront of this revolution. If you’re looking to work on something truly global and disruptive with a smart and ambitious team that highly values diversity, teamwork, and the continuous quest for excellence, then this is the opportunity for you. would say the biggest benefit of all is working with a bunch of bright, ambitious and interesting people on an idea that will change the world.
May 04, 2018
Full time
Community Team Associate for European Language Support - Applicants must be fluent in writing and speaking at least one of the following languages German, French, Polish, Spanish, Dutch, Italian, Russian, Ukrainian, Bulgarian, Romanian, Hungarian, Swedish, Turkish, Arabic, Czech and Portuguese. Please indicate this in your application.
We are looking for talented and ambitious individuals who can grow within the existing Community team at Luno. Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world.
Our products and services make it safe and easy for people and businesses to store, buy, use and learn about digital currencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system.
What you'll do:
Maintain and manage customer relationships and expectations
Read, prioritise and respond to customer emails, phone calls and forum posts
Discern the major customer desires and problems and communicate them to the development team
Use your customer knowledge to help optimise customer engagement processes and contribute to the Luno product strategy
Support payment processing operations
Verify customer documentation and guide them through the onboarding process (FICA / FAIS knowledge advantageous)
Monitor transactions, investigate and report suspicious activity
Help with online community building, and potentially with some online marketing activities
Overall, be the face of Luno and create amazing customer experiences for our users
What you'll need:
A valid work permit for South Africa if you are not a South African citizen
Needs to be fluent in both writing and speaking in at least one of the following languages German, French, Polish, Spanish, Dutch, Italian, Russian, Ukrainian, Bulgarian, Romanian, Hungarian, Swedish, Turkish, Arabic, Czech and Portuguese.
Graduate degree (Finance, Marketing or Social Media related will be advantageous)
Positive and friendly disposition, with a ‘can do’ attitude
Collaborative – drive cooperation and teamwork in achieving solutions
Creative, solution-driven mindset
Excellent writing and communication skills
Sound judgement, professionalism, and patience when communicating with customers
High attention to detail
Familiarity with digital currencies like Bitcoin or Ethereum will be highly advantageous
Digital currencies are rapidly changing the financial landscape, and the Luno team is at the forefront of this revolution. If you’re looking to work on something truly global and disruptive with a smart and ambitious team that highly values diversity, teamwork, and the continuous quest for excellence, then this is the opportunity for you. would say the biggest benefit of all is working with a bunch of bright, ambitious and interesting people on an idea that will change the world.
We are looking for a talented and ambitious individual who can grow within the existing Community team at Luno. Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world.
Our products and services make it safe and easy for people and businesses to buy, store, use and learn about digital currencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system.
What you'll do:
Maintain and manage customer relationships and expectations
Read, prioritise and respond to customer emails, phone calls and forum posts
Discern the major customer desires and problems and communicate them to the development team
Use your customer knowledge to help optimise customer engagement processes and contribute to the Luno product strategy
Support payment processing operations
Verify customer documentation and guide them through the onboarding process (FICA / FAIS knowledge advantageous)
Monitor transactions, investigate and report suspicious activity
Help with online community building, and potentially with some online marketing activities
Overall, be the face of Luno and create amazing customer experiences for our users
What you'll need:
A work permit for South Africa if you are not a South African citizen
Graduate degree (Finance, Marketing or Social Media related will be advantageous)
Positive and friendly disposition, with a ‘can do’ attitude
Collaborative – drive cooperation and teamwork in achieving solutions
Creative, solution-driven mindset
Excellent writing and communication skills
Sound judgement, professionalism, and patience when communicating with customers
High attention to detail
Familiarity with Bitcoin will be highly advantageous
Digital currencies are rapidly changing the financial landscape, and the Luno team is at the forefront of this revolution. If you’re looking to work on something truly global and disruptive with a smart and ambitious team that highly values diversity, teamwork, and the continuous quest for excellence, then this is the opportunity for you. would say the biggest benefit of all is working with a bunch of bright, ambitious and interesting people on an idea that will change the world.
May 04, 2018
Full time
We are looking for a talented and ambitious individual who can grow within the existing Community team at Luno. Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world.
Our products and services make it safe and easy for people and businesses to buy, store, use and learn about digital currencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system.
What you'll do:
Maintain and manage customer relationships and expectations
Read, prioritise and respond to customer emails, phone calls and forum posts
Discern the major customer desires and problems and communicate them to the development team
Use your customer knowledge to help optimise customer engagement processes and contribute to the Luno product strategy
Support payment processing operations
Verify customer documentation and guide them through the onboarding process (FICA / FAIS knowledge advantageous)
Monitor transactions, investigate and report suspicious activity
Help with online community building, and potentially with some online marketing activities
Overall, be the face of Luno and create amazing customer experiences for our users
What you'll need:
A work permit for South Africa if you are not a South African citizen
Graduate degree (Finance, Marketing or Social Media related will be advantageous)
Positive and friendly disposition, with a ‘can do’ attitude
Collaborative – drive cooperation and teamwork in achieving solutions
Creative, solution-driven mindset
Excellent writing and communication skills
Sound judgement, professionalism, and patience when communicating with customers
High attention to detail
Familiarity with Bitcoin will be highly advantageous
Digital currencies are rapidly changing the financial landscape, and the Luno team is at the forefront of this revolution. If you’re looking to work on something truly global and disruptive with a smart and ambitious team that highly values diversity, teamwork, and the continuous quest for excellence, then this is the opportunity for you. would say the biggest benefit of all is working with a bunch of bright, ambitious and interesting people on an idea that will change the world.
Coins.ph’s Social Media Manager will help develop social media strategies that engage and communicate with our audience our brand, mission, and goals. The ideal candidate will have experience supporting social media and communications efforts in a demanding, fast-paced environment.
They should excel at digital strategy, marketing, and understanding the different demographics and interactions that take place on each social platform, and know what types of content will perform best and how to adapt the presentation of that content for each audience. They should be able to use data to show what content works best and what doesn’t and use that to increase our following and engagement with direct, measurable results.
Excellent writing and logistics skills as well as keen attention to detail are a must. This person must also have a deep appreciation of the Coins.ph community as well as a passion for Coins.ph’s mission of financial inclusion. This individual excels at working collaboratively across the organization and consistently delivers high-quality work even under severe time constraints.
Responsibilities
Create a strategic social media campaigns and content that aligns with Coins.ph’s vision and is informed by national/local business needs, culture, trends and social platforms.
Create, curate, and manage Coins.ph-branded content and stories that are differentiated and compelling - stories that break through the clutter, build an emotional connection to the audience, and encourages them to take action
Design, create and manage campaigns to acquire, activate and retain engaged users within and beyond our existing market.
Continuously measure the quality of campaigns / engagement efforts by capturing and analyzing the appropriate social data / metrics and insights, and then acting on that information.
Become an advocate for the Company in Social Media spaces, engaging in dialogues and answering questions where appropriate.
Requirements
BS in Communications, Marketing, Business, New Media, Public Relations, or related experience
At least 2-3 years experience managing a brand’s social media (in-house or via agency)
Displays in-depth knowledge and understanding of Social Media platforms, their respective participants (Facebook, Twitter, YouTube, Instagram, etc.) and how each platform can be deployed in different scenarios.
Is metrics-driven and adept at using social analytics tools to adjust and optimize campaigns for a variety of objectives
Is detail-oriented and possesses excellent writing, editing (photo/video/text), presentation and communication skills
Experienced with ad, copy and creative testing and optimization
Knowledge of online marketing and good understanding of major marketing channels
Positive attitude, detail and customer oriented with good multi-tasking and organizational ability
Demonstrates winning social customer service techniques. Possesses a great ability to identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues.
Fluency in English and Tagalog
Is a self-starter and has the ability to adapt and thrive in a fast-paced, dynamic startup environment.
Demonstrable successes working with and creating engagement programs for communities online
May 02, 2018
Full time
Coins.ph’s Social Media Manager will help develop social media strategies that engage and communicate with our audience our brand, mission, and goals. The ideal candidate will have experience supporting social media and communications efforts in a demanding, fast-paced environment.
They should excel at digital strategy, marketing, and understanding the different demographics and interactions that take place on each social platform, and know what types of content will perform best and how to adapt the presentation of that content for each audience. They should be able to use data to show what content works best and what doesn’t and use that to increase our following and engagement with direct, measurable results.
Excellent writing and logistics skills as well as keen attention to detail are a must. This person must also have a deep appreciation of the Coins.ph community as well as a passion for Coins.ph’s mission of financial inclusion. This individual excels at working collaboratively across the organization and consistently delivers high-quality work even under severe time constraints.
Responsibilities
Create a strategic social media campaigns and content that aligns with Coins.ph’s vision and is informed by national/local business needs, culture, trends and social platforms.
Create, curate, and manage Coins.ph-branded content and stories that are differentiated and compelling - stories that break through the clutter, build an emotional connection to the audience, and encourages them to take action
Design, create and manage campaigns to acquire, activate and retain engaged users within and beyond our existing market.
Continuously measure the quality of campaigns / engagement efforts by capturing and analyzing the appropriate social data / metrics and insights, and then acting on that information.
Become an advocate for the Company in Social Media spaces, engaging in dialogues and answering questions where appropriate.
Requirements
BS in Communications, Marketing, Business, New Media, Public Relations, or related experience
At least 2-3 years experience managing a brand’s social media (in-house or via agency)
Displays in-depth knowledge and understanding of Social Media platforms, their respective participants (Facebook, Twitter, YouTube, Instagram, etc.) and how each platform can be deployed in different scenarios.
Is metrics-driven and adept at using social analytics tools to adjust and optimize campaigns for a variety of objectives
Is detail-oriented and possesses excellent writing, editing (photo/video/text), presentation and communication skills
Experienced with ad, copy and creative testing and optimization
Knowledge of online marketing and good understanding of major marketing channels
Positive attitude, detail and customer oriented with good multi-tasking and organizational ability
Demonstrates winning social customer service techniques. Possesses a great ability to identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues.
Fluency in English and Tagalog
Is a self-starter and has the ability to adapt and thrive in a fast-paced, dynamic startup environment.
Demonstrable successes working with and creating engagement programs for communities online