SENIOR MARKETING MANAGER
JOB DESCRIPTION
About algbra
algbra is a financial ecosystem dedicated to balancing the equation. Leveraging state-of-the-art technology, working with tier one partners and operating within a UK regulatory framework algbra is building the foundation for global financial inclusion and socioeconomic development.
Combining grass roots understanding with global expertise, algbra is built to create an ecosystem that fits with the everyday financing needs of ethically-minded consumers, offering products and services that comply with the principles of Islamic finance - transparency, fairness and sustainability.
Algbra will first be launching in the UK but will quickly be spreading into key markets such as Bangladesh, Pakistan, Egypt, Nigeria and the UAE.
Role
With a localised international strategy algbra is seeking a marketing leader with broad marketing expertise and cross-functional experience to plan and implement a UK...
Jan 15, 2021
Full time
SENIOR MARKETING MANAGER
JOB DESCRIPTION
About algbra
algbra is a financial ecosystem dedicated to balancing the equation. Leveraging state-of-the-art technology, working with tier one partners and operating within a UK regulatory framework algbra is building the foundation for global financial inclusion and socioeconomic development.
Combining grass roots understanding with global expertise, algbra is built to create an ecosystem that fits with the everyday financing needs of ethically-minded consumers, offering products and services that comply with the principles of Islamic finance - transparency, fairness and sustainability.
Algbra will first be launching in the UK but will quickly be spreading into key markets such as Bangladesh, Pakistan, Egypt, Nigeria and the UAE.
Role
With a localised international strategy algbra is seeking a marketing leader with broad marketing expertise and cross-functional experience to plan and implement a UK...
AltExchange focused on providing reporting and management of alternative investments. The founders have exits of over $200m, and have fintech experience. The company is seeking a founding marketing team member to assist with go to market activities from social, content generation, conversion optimization, managing a podcast and so forth.
Jan 03, 2021
Full time
AltExchange focused on providing reporting and management of alternative investments. The founders have exits of over $200m, and have fintech experience. The company is seeking a founding marketing team member to assist with go to market activities from social, content generation, conversion optimization, managing a podcast and so forth.
Superside is looking for a Content Marketing Manager to join our amazing remote-first team. As an integral member of the Marketing team, you’ll be responsible for leading the Content Marketing efforts focused on the middle and bottom of the funnel, and own and execute campaigns across a variety of digital channels. Reporting to the VP, Marketing, success in this role will be measured by your ability to produce prospect-facing and customer-facing content that generates views, traffic, leads and opportunities across a variety of channels including our blog, email, youtube etc; and help Superside's business grow through good analysis of where the gaps are, what our audience needs to better understand about our business and producing content and experiments that convince and convert.
Your role and responsibilities
You consider yourself a marketer, first. You have an eye towards what content to produce and know how your content is performing, so you can tweak your...
Dec 01, 2020
Full time
Superside is looking for a Content Marketing Manager to join our amazing remote-first team. As an integral member of the Marketing team, you’ll be responsible for leading the Content Marketing efforts focused on the middle and bottom of the funnel, and own and execute campaigns across a variety of digital channels. Reporting to the VP, Marketing, success in this role will be measured by your ability to produce prospect-facing and customer-facing content that generates views, traffic, leads and opportunities across a variety of channels including our blog, email, youtube etc; and help Superside's business grow through good analysis of where the gaps are, what our audience needs to better understand about our business and producing content and experiments that convince and convert.
Your role and responsibilities
You consider yourself a marketer, first. You have an eye towards what content to produce and know how your content is performing, so you can tweak your...
Head of Growth
The world around us is volatile and uncertain. In response, Pando has created a novel financial tool for those looking to control career risk. We call our solution income pooling. We help connect individuals with similar expected earnings and provide tools for them to contractually pledge a portion of their future income to a shared pool. When someone in a pool succeeds, all pool members share in the upside. Our clients represent a star-studded cross section of the economy and include professional baseball players, entrepreneurs, and business school graduates. We are building towards a future where anyone, in any career, can come to Pando to search for, find or build a pool. Founded in 2017, Pando raised Series A financing in 2019 from top VCs and is poised for continued growth. We are a team of smart, driven and humble individuals. Pando is highly collaborative and is committed to equipping employees with the tools needed to succeed. We are 15 full time...
Nov 17, 2020
Full time
Head of Growth
The world around us is volatile and uncertain. In response, Pando has created a novel financial tool for those looking to control career risk. We call our solution income pooling. We help connect individuals with similar expected earnings and provide tools for them to contractually pledge a portion of their future income to a shared pool. When someone in a pool succeeds, all pool members share in the upside. Our clients represent a star-studded cross section of the economy and include professional baseball players, entrepreneurs, and business school graduates. We are building towards a future where anyone, in any career, can come to Pando to search for, find or build a pool. Founded in 2017, Pando raised Series A financing in 2019 from top VCs and is poised for continued growth. We are a team of smart, driven and humble individuals. Pando is highly collaborative and is committed to equipping employees with the tools needed to succeed. We are 15 full time...
Opportunity to work with, and be part of the ground-zero team, of a recently launched Fintech startup that is focused on building wealth in minority communities in United States.
Requirements:
At least four years’ experience in marketing or financial services.
Passionate about empowering Black, Latinx, immigrant communities to build wealth.
Deep ties to diverse communities in the US.
Must have an entrepreneurial mindset. Adaptable and flexible.
An MBA is preferred but not compulsory.
Prior Fintech market experience is a plus.
Sep 02, 2020
Full time
Opportunity to work with, and be part of the ground-zero team, of a recently launched Fintech startup that is focused on building wealth in minority communities in United States.
Requirements:
At least four years’ experience in marketing or financial services.
Passionate about empowering Black, Latinx, immigrant communities to build wealth.
Deep ties to diverse communities in the US.
Must have an entrepreneurial mindset. Adaptable and flexible.
An MBA is preferred but not compulsory.
Prior Fintech market experience is a plus.
Who we are We believe the world would fundamentally be a better place if everybody invested. We’re on a mission to enable everyone to take part in the world’s success by making investing simple, affordable and accessible.
Change is quickly emerging as one of the leading investment apps in Europe. Cryptocurrencies will soon be accompanied by stocks and cash management putting us in a position to change the financial future of millions of people around the world.
For the past 2 years we have been focused on building the core value for our users, creating an outstanding product and killer team. Exponential organic growth - we’re doubling our core KPI-s monthly - shows we have succeeded and now it’s time to take out the big guns. We are looking for you to bring Change to the hands of everyone who needs it.
You will be leading all Change’s marketing activities across 28 European countries. We’re looking for an inspiring leader and multi-talent across all modern marketing...
May 11, 2020
Full time
Who we are We believe the world would fundamentally be a better place if everybody invested. We’re on a mission to enable everyone to take part in the world’s success by making investing simple, affordable and accessible.
Change is quickly emerging as one of the leading investment apps in Europe. Cryptocurrencies will soon be accompanied by stocks and cash management putting us in a position to change the financial future of millions of people around the world.
For the past 2 years we have been focused on building the core value for our users, creating an outstanding product and killer team. Exponential organic growth - we’re doubling our core KPI-s monthly - shows we have succeeded and now it’s time to take out the big guns. We are looking for you to bring Change to the hands of everyone who needs it.
You will be leading all Change’s marketing activities across 28 European countries. We’re looking for an inspiring leader and multi-talent across all modern marketing...
Online Marketing Executive
An early-stage fintech company looking for people with specific skills.
Are you excited about and have a desire to work in the Fintech sector.
We are looking for smart and motivated people with problem-solving skills, that are resourceful and are tech and Internet savvy. Knowledge of payments products is desirable
An early-stage fintech payments company focusing on transactional banking, international remittances, payments and foreign exchange for Small Medium Enterprises and Private individuals is looking for hands-on digital marketing person with the technical knowledge of implementing one or more digital marketing disciplines to a high standard, while also being also to source and coordinate the work of external marketing freelancers/agencies.
The new hire will spend 50% of the time on creating and implementing campaigns on their own, while the other 50% will be split between developing internal marketing initiatives, sourcing...
Dec 03, 2019
Full time
Online Marketing Executive
An early-stage fintech company looking for people with specific skills.
Are you excited about and have a desire to work in the Fintech sector.
We are looking for smart and motivated people with problem-solving skills, that are resourceful and are tech and Internet savvy. Knowledge of payments products is desirable
An early-stage fintech payments company focusing on transactional banking, international remittances, payments and foreign exchange for Small Medium Enterprises and Private individuals is looking for hands-on digital marketing person with the technical knowledge of implementing one or more digital marketing disciplines to a high standard, while also being also to source and coordinate the work of external marketing freelancers/agencies.
The new hire will spend 50% of the time on creating and implementing campaigns on their own, while the other 50% will be split between developing internal marketing initiatives, sourcing...
Keyrock is expanding!
Founded in 2017, Keyrock has quickly grown to one of the key European algorithmic technology liquidity providers and market makers in the digital asset space. VC backed and with a fast growing clientbase Keyrock is showing revenue growth month on month, becoming one of Belgium’s fastest growing SaaS Fintech companies.
Headquartered in Brussels and with a local presence in New York and London, Keyrock is looking to expand its global reach through growing its go-to-market strategy team. With a clear vision on scaling it’s business development operations and generating additional revenue pillars, we are looking to expand our Business Development team with an ambitious, empathic and structured Marketing Intern.
Keyrock Marketing Intern
Duties for the role of Marketing Trainee will include a broad range of tasks such as undertaking daily administrative tasks to ensure the functionality and coordination of the department’s activities,...
Jun 06, 2019
Intern
Keyrock is expanding!
Founded in 2017, Keyrock has quickly grown to one of the key European algorithmic technology liquidity providers and market makers in the digital asset space. VC backed and with a fast growing clientbase Keyrock is showing revenue growth month on month, becoming one of Belgium’s fastest growing SaaS Fintech companies.
Headquartered in Brussels and with a local presence in New York and London, Keyrock is looking to expand its global reach through growing its go-to-market strategy team. With a clear vision on scaling it’s business development operations and generating additional revenue pillars, we are looking to expand our Business Development team with an ambitious, empathic and structured Marketing Intern.
Keyrock Marketing Intern
Duties for the role of Marketing Trainee will include a broad range of tasks such as undertaking daily administrative tasks to ensure the functionality and coordination of the department’s activities,...
Do you love researching, generating ideas and writing content that inspires and engage? Are you results-driven and want to make a measurable difference? Hong Kong’s #1 personal finance comparison site is looking for Content Specialist to join our editorial team where you will enrich our users’ experience through high-quality articles, marketing copy and all manners of multi-media content on subjects related to making good personal finance decisions. Reporting to the Content Marketing Manager/Editor, you will play a key role in the growth and success of our business as quality content is a core element of our brand promise.
If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.
This is a key position at MoneyHero.com.hk, where high editorial standards shape content that is designed to help consumers...
May 15, 2019
Full time
Do you love researching, generating ideas and writing content that inspires and engage? Are you results-driven and want to make a measurable difference? Hong Kong’s #1 personal finance comparison site is looking for Content Specialist to join our editorial team where you will enrich our users’ experience through high-quality articles, marketing copy and all manners of multi-media content on subjects related to making good personal finance decisions. Reporting to the Content Marketing Manager/Editor, you will play a key role in the growth and success of our business as quality content is a core element of our brand promise.
If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.
This is a key position at MoneyHero.com.hk, where high editorial standards shape content that is designed to help consumers...
CompareAsiaGroup is the leading online comparison platform for banking and insurance products in the Asia Pacific region. The Group helps people across Asia save money and make better choices about personal finance with comprehensive, free and independent online comparison tools for insurance, credit cards, personal loans and other financial products. In addition, financial institutions are able to lower customer acquisition costs and efficiently reach consumers through the internet. The Group was founded in 2014 in Hong Kong and currently employs over 200 financial experts and technologists. It has a presence in Singapore, Hong Kong, Taiwan, Indonesia, Malaysia, the Philippines and Thailand.
MoneyHero.com.hk is Hong Kong’s first one-stop financial product comparison platform for Hong Kong consumers. Established in 2013, we have been providing unbiased comparisons of financial products ranging from credit cards, personal loans, insurances, mortgages to...
Mar 08, 2019
Full time
CompareAsiaGroup is the leading online comparison platform for banking and insurance products in the Asia Pacific region. The Group helps people across Asia save money and make better choices about personal finance with comprehensive, free and independent online comparison tools for insurance, credit cards, personal loans and other financial products. In addition, financial institutions are able to lower customer acquisition costs and efficiently reach consumers through the internet. The Group was founded in 2014 in Hong Kong and currently employs over 200 financial experts and technologists. It has a presence in Singapore, Hong Kong, Taiwan, Indonesia, Malaysia, the Philippines and Thailand.
MoneyHero.com.hk is Hong Kong’s first one-stop financial product comparison platform for Hong Kong consumers. Established in 2013, we have been providing unbiased comparisons of financial products ranging from credit cards, personal loans, insurances, mortgages to...
DESCRIPTION
About Monese
At Monese we believe that access to banking and financial services is a right that everybody should enjoy. We are on a mission to ensure that anyone in the world who needs a bank account can get one. By using leading edge technology via smartphones, we offer services that are easy to access, simple to use and cheap to run for anybody.
Monese serves hundreds of thousands of customers in the UK and Europe, and we are adding new services on a regular basis.
Our fast growing teams are currently located in London, UK and Tallinn, Estonia, and we have now started building our next team in Lisbon, Portugal!
By working with us, you will be part of a carefully selected team who are great at what they do and share the belief in our mission of making banking available to everybody. We’re not just a start-up with an idea; we have a proven business model that is growing exponentially and generates strong revenues.
If taking on a...
Sep 10, 2018
Full time
DESCRIPTION
About Monese
At Monese we believe that access to banking and financial services is a right that everybody should enjoy. We are on a mission to ensure that anyone in the world who needs a bank account can get one. By using leading edge technology via smartphones, we offer services that are easy to access, simple to use and cheap to run for anybody.
Monese serves hundreds of thousands of customers in the UK and Europe, and we are adding new services on a regular basis.
Our fast growing teams are currently located in London, UK and Tallinn, Estonia, and we have now started building our next team in Lisbon, Portugal!
By working with us, you will be part of a carefully selected team who are great at what they do and share the belief in our mission of making banking available to everybody. We’re not just a start-up with an idea; we have a proven business model that is growing exponentially and generates strong revenues.
If taking on a...
DESCRIPTION
About Monese
At Monese we believe that access to banking and financial services is a right that everybody should enjoy. We are on a mission to ensure that anyone in the world who needs a bank account can get one. By using leading edge technology via smartphones, we offer services that are easy to access, simple to use and cheap to run for anybody.
Monese serves hundreds of thousands of customers in the UK and Europe, and we are adding new services on a regular basis.
Our fast growing teams are currently located in London, UK and Tallinn, Estonia, and we have now started building our next team in Lisbon, Portugal!
By working with us, you will be part of a carefully selected team who are great at what they do and share the belief in our mission of making banking available to everybody. We’re not just a start-up with an idea; we have a proven business model that is growing exponentially and generates strong revenues.
If taking on a...
Sep 10, 2018
Full time
DESCRIPTION
About Monese
At Monese we believe that access to banking and financial services is a right that everybody should enjoy. We are on a mission to ensure that anyone in the world who needs a bank account can get one. By using leading edge technology via smartphones, we offer services that are easy to access, simple to use and cheap to run for anybody.
Monese serves hundreds of thousands of customers in the UK and Europe, and we are adding new services on a regular basis.
Our fast growing teams are currently located in London, UK and Tallinn, Estonia, and we have now started building our next team in Lisbon, Portugal!
By working with us, you will be part of a carefully selected team who are great at what they do and share the belief in our mission of making banking available to everybody. We’re not just a start-up with an idea; we have a proven business model that is growing exponentially and generates strong revenues.
If taking on a...
DESCRIPTION
About Monese
At Monese we believe that access to banking and financial services is a right that everybody should enjoy. We are on a mission to ensure that anyone in the world who needs a bank account can get one. By using leading edge technology via smartphones, we offer services that are easy to access, simple to use and cheap to run for anybody.
Monese serves hundreds of thousands of customers in the UK and Europe, and we are adding new services on a regular basis.
Our fast growing teams are currently located in London, UK and Tallinn, Estonia, and we have now started building our next team in Lisbon, Portugal!
By working with us, you will be part of a carefully selected team who are great at what they do and share the belief in our mission of making banking available to everybody. We’re not just a start-up with an idea; we have a proven business model that is growing exponentially and generates strong revenues.
If taking on a...
Sep 10, 2018
Full time
DESCRIPTION
About Monese
At Monese we believe that access to banking and financial services is a right that everybody should enjoy. We are on a mission to ensure that anyone in the world who needs a bank account can get one. By using leading edge technology via smartphones, we offer services that are easy to access, simple to use and cheap to run for anybody.
Monese serves hundreds of thousands of customers in the UK and Europe, and we are adding new services on a regular basis.
Our fast growing teams are currently located in London, UK and Tallinn, Estonia, and we have now started building our next team in Lisbon, Portugal!
By working with us, you will be part of a carefully selected team who are great at what they do and share the belief in our mission of making banking available to everybody. We’re not just a start-up with an idea; we have a proven business model that is growing exponentially and generates strong revenues.
If taking on a...
DESCRIPTION
About Monese
At Monese we believe that access to banking and financial services is a right that everybody should enjoy. We are on a mission to ensure that anyone in the world who needs a bank account can get one. By using leading edge technology via smartphones, we offer services that are easy to access, simple to use and cheap to run for anybody.
Monese serves hundreds of thousands of customers in the UK and Europe, and we are adding new services on a regular basis.
Our fast growing teams are currently located in London, UK and Tallinn, Estonia, and we have now started building our next team in Lisbon, Portugal!
By working with us, you will be part of a carefully selected team who are great at what they do and share the belief in our mission of making banking available to everybody. We’re not just a start-up with an idea; we have a proven business model that is growing exponentially and generates strong revenues.
If taking on a...
Sep 10, 2018
Full time
DESCRIPTION
About Monese
At Monese we believe that access to banking and financial services is a right that everybody should enjoy. We are on a mission to ensure that anyone in the world who needs a bank account can get one. By using leading edge technology via smartphones, we offer services that are easy to access, simple to use and cheap to run for anybody.
Monese serves hundreds of thousands of customers in the UK and Europe, and we are adding new services on a regular basis.
Our fast growing teams are currently located in London, UK and Tallinn, Estonia, and we have now started building our next team in Lisbon, Portugal!
By working with us, you will be part of a carefully selected team who are great at what they do and share the belief in our mission of making banking available to everybody. We’re not just a start-up with an idea; we have a proven business model that is growing exponentially and generates strong revenues.
If taking on a...
Feedzai is AI. We’re coding the future of commerce with a leading platform powered by artificial intelligence and big data. Founded and developed by data scientists and aerospace engineers, Feedzai has one critical mission: make commerce safe. The world’s largest banks, payment providers and retailers use Feedzai’s machine learning technology to manage risks associated with banking and shopping, whether it’s in person, online or via mobile devices.
We want your incredible talent to drive growth and help our customers be successful. Backed by years of hardcore work and funding from amazing investors (Citi, Capital One, Oak HC/FT, Sapphire Ventures, Data Collective) we’re building an incredible company. We’re data people so you should have a desire and willingness to dig into the numbers, too.
You
The Operations team at Feedzai is responsible for both people operations and internal operations. As the Business Insights Analyst, you...
Jul 23, 2018
Full time
Feedzai is AI. We’re coding the future of commerce with a leading platform powered by artificial intelligence and big data. Founded and developed by data scientists and aerospace engineers, Feedzai has one critical mission: make commerce safe. The world’s largest banks, payment providers and retailers use Feedzai’s machine learning technology to manage risks associated with banking and shopping, whether it’s in person, online or via mobile devices.
We want your incredible talent to drive growth and help our customers be successful. Backed by years of hardcore work and funding from amazing investors (Citi, Capital One, Oak HC/FT, Sapphire Ventures, Data Collective) we’re building an incredible company. We’re data people so you should have a desire and willingness to dig into the numbers, too.
You
The Operations team at Feedzai is responsible for both people operations and internal operations. As the Business Insights Analyst, you...
Job Description
Forter is looking for a talented and self-driven Global Content Marketing Manager to join our growing marketing team. This person will help us bring our content strategy to life for a global market, in a scalable way. The successful candidate will play a fundamental role in developing our story, driving brand awareness, and increasing global engagement. They must be able to blend strategy with execution, thrive in a fast-paced environment, and successfully meet our ambitious content marketing objectives.
Stuff you’ll be doing:
Ideate and write content including: blog posts, bylines, white papers, customer success stories, e-mail copy, website copy, social content and sales collateral
Execute content with an eye towards a global audience
Research, brainstorm, and develop content ideas and programs
Collaborate with and support design team to create and optimize visual content
Collaborate with sales, customer success and...
Jul 17, 2018
Full time
Job Description
Forter is looking for a talented and self-driven Global Content Marketing Manager to join our growing marketing team. This person will help us bring our content strategy to life for a global market, in a scalable way. The successful candidate will play a fundamental role in developing our story, driving brand awareness, and increasing global engagement. They must be able to blend strategy with execution, thrive in a fast-paced environment, and successfully meet our ambitious content marketing objectives.
Stuff you’ll be doing:
Ideate and write content including: blog posts, bylines, white papers, customer success stories, e-mail copy, website copy, social content and sales collateral
Execute content with an eye towards a global audience
Research, brainstorm, and develop content ideas and programs
Collaborate with and support design team to create and optimize visual content
Collaborate with sales, customer success and...
Tala is looking for a highly motivated Customer Experience Training and Quality Manager to help us create exceptional training and quality assessment programs for our Customer Experience team. Tala is a world leader in providing direct loans and financial services in emerging markets. We are a global team with diverse backgrounds who are singularly focused on using technology, data and customer-centric approach to meet the financial needs of the 2+ billion people of the emerging global middle class.
As the Customer Experience Training and Quality Manager, you will work with the global Customer Experience team, located in each of Tala’s markets. The role focus is to develop, implement and improve training programs to help local teams enhance our customer engagement behavior, and ensure that Tala is engaged in best in class customer support. A candidate successful in this role would be someone who understands adult learning, is cognizant of cultural...
Jul 10, 2018
Full time
Tala is looking for a highly motivated Customer Experience Training and Quality Manager to help us create exceptional training and quality assessment programs for our Customer Experience team. Tala is a world leader in providing direct loans and financial services in emerging markets. We are a global team with diverse backgrounds who are singularly focused on using technology, data and customer-centric approach to meet the financial needs of the 2+ billion people of the emerging global middle class.
As the Customer Experience Training and Quality Manager, you will work with the global Customer Experience team, located in each of Tala’s markets. The role focus is to develop, implement and improve training programs to help local teams enhance our customer engagement behavior, and ensure that Tala is engaged in best in class customer support. A candidate successful in this role would be someone who understands adult learning, is cognizant of cultural...
As Learning Experience Specialist, you get to support the design and delivery of a beautiful member experience through engaging our members and member support specialists and agents in effective and creative content. You will create and update our internal learning materials and delivery systems, our internal knowledge base and our member-facing support content on Credit Karma’s help centers. You will report to the Content & Training Manager, and help manage the learning experience for Credit Karma’s 80 million members and Member Support team. You will effectively communicate the Credit Karma brand personality through support content, communications in all support channels and agent-facing learning materials. The Learning Experience Specialist helps to manage the smooth and effective flow of product and process information and changes to the members and Member Support team, through engaging materials, content and facilitation. You work in partnership with...
Jul 03, 2018
Full time
As Learning Experience Specialist, you get to support the design and delivery of a beautiful member experience through engaging our members and member support specialists and agents in effective and creative content. You will create and update our internal learning materials and delivery systems, our internal knowledge base and our member-facing support content on Credit Karma’s help centers. You will report to the Content & Training Manager, and help manage the learning experience for Credit Karma’s 80 million members and Member Support team. You will effectively communicate the Credit Karma brand personality through support content, communications in all support channels and agent-facing learning materials. The Learning Experience Specialist helps to manage the smooth and effective flow of product and process information and changes to the members and Member Support team, through engaging materials, content and facilitation. You work in partnership with...
Coinbase exists to change the world. By creating an open financial system we will bring about more innovation, efficiency, and equality of opportunity on a global scale. Operating across 33 countries, Coinbase is the world’s largest retail brokerage and exchange, trading over $150 billion since inception. We are focused on making digital currency accessible to everyone and are guided by two key principles: be the most trusted company in our industry and create products that are easy to use.
Support plays a critical role in achieving that vision. Our team is dedicated to educating, helping, and supporting our global user base through a variety of different mediums of customer service -- our help center, email, phone, and social support channels to name a few.
A little about us: we are a cross-functional, collaborative and empathetic team dedicated to the user experience and understanding of our product. We value positive energy, continuous learning, and clear...
Jun 25, 2018
Full time
Coinbase exists to change the world. By creating an open financial system we will bring about more innovation, efficiency, and equality of opportunity on a global scale. Operating across 33 countries, Coinbase is the world’s largest retail brokerage and exchange, trading over $150 billion since inception. We are focused on making digital currency accessible to everyone and are guided by two key principles: be the most trusted company in our industry and create products that are easy to use.
Support plays a critical role in achieving that vision. Our team is dedicated to educating, helping, and supporting our global user base through a variety of different mediums of customer service -- our help center, email, phone, and social support channels to name a few.
A little about us: we are a cross-functional, collaborative and empathetic team dedicated to the user experience and understanding of our product. We value positive energy, continuous learning, and clear...
Coinbase’s vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easier and more intuitive to use.
We are building a Japan team, one of the largest markets in the cryptocurrency space where our two principles are highly demanded. You will be working with the GM for Japan and managers in the US to oversee Business Operations and Customer Support in Japan.
Customer Support plays a critical role for our Japan business’ success. You will be responsible for the Customer Support team in Japan to build the best-in-class customer support, set up an infrastructure to gather and analyze data, and also communicate with the regulators regarding customer complaints....
Jun 22, 2018
Full time
Coinbase’s vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easier and more intuitive to use.
We are building a Japan team, one of the largest markets in the cryptocurrency space where our two principles are highly demanded. You will be working with the GM for Japan and managers in the US to oversee Business Operations and Customer Support in Japan.
Customer Support plays a critical role for our Japan business’ success. You will be responsible for the Customer Support team in Japan to build the best-in-class customer support, set up an infrastructure to gather and analyze data, and also communicate with the regulators regarding customer complaints....
